Queensland Council of Social Service Inc'

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• Queensland Council of Social Service Inc.

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Full Cost of Service Delivery Project

• In collaboration with ACROD QUT CPNFPS.
• Project objectives
• Establish core costs for service delivery
  (incl. sustainability costs)
• Enable the sector to actively contribute to the
  Fair Pricing project

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Full Cost of Service Delivery Project

• Funding Forum 1 (June 2006)
• Examine work undertaken in other jurisdictions
• Identify scope of the project
• 5 key issues identified as needing to be
  addressed through / parallel to the project
• Statement of intent

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Full Cost of Service Delivery Project

• Key Issues
• Clear and consistent relationship between
  government and the sector
• Evidence informing policy and practice
• Establishing the cost of service delivery
• Examination of funding models mechanisms
• Workforce issues

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Full Cost of Service Delivery Project

• Statement of Intent
• Informed approach
• No predetermined position
• Acknowledgement of the complexity of the area
• Recognition that this is only a preliminary part
  of the process

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Full Cost of Service Delivery Project

• Funding Forum 2 (August 2006)
• Clarifying the relationship between government
  the sector
• Development of a compact with government
• Will it move us forward?
• What would it look like?

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Full Cost of Service Delivery Project

• Community Services Strategy Statement of
  Partnership (2000)
• Identification of key aspects of a compact
• Forum Outcome - Agreement to pursue the
  development of a compact revise CSS.

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Costing Community Services Comments from QCOSS
members

• Most widely discussed and most significant issue
  for our members in terms of sector development
• Expectations are big
• Good estimates of costs will be difficult costs
  are tailored to fit available income not
  necessarily appropriate costs
• Diversity of organisations and service types.
  Efficiency does not necessarily equate with
  effective

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Costing Community Services Comments from QCOSS
members

• What principles will underlie the settling of a
  fair price for services.
• Recognition of the added value of the sector
  Recognition of significant contribution in terms
  of building social capital
• Importance of continuity / investment
• Not just a service arm of government

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Costing Community Services Comments from QCOSS
members

• Lets try to make this achievable realistic
  expectations and incremental implementation
• If the sector can see some clear and realistic
  outcomes, then it will be much more likely to
  trust the project and cooperate in the data
  collection and the implementation.
• Consider the use of independent researchers to
  collect and analyse data.

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Costing Community Services Comments from QCOSS
members
Research and implement in bite-sized pieces eg
Management and operational costs A
distance loading for rural and regional service
delivery Focus on a couple of major service
type, particularly where new funding is available
(NSW Govt example)