Inflight Advanced Qualification Program AQP

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Inflight Advanced Qualification Program(AQP)

• Inflight AQP Takes off in the US

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Overview

• Introduction
• What is AQP?
• How does AQP work?
• What does inflight AQP training look like?
• What are the goals of AQP?
• Why is AQP the 3-D program?

• Data collection and analysis
• Will the FAA mandate AQP?
• What does the future hold?
• Where can I learn more?

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Introduction

• Voluntary Alternative to traditional training
• Pilots, flight engineers, dispatchers, flight
  attendants
• Program of choice for Pilots
• 80 of top 10 carriers
• 80 of revenue passenger miles
• Proficiency-based training
• Not time and content based
• Planned hours, not programmed hours
• Over 15 years old
• Air Force predecessor version over 30 years old
• TWAand the Instructional Systems Approach (1965)
• Designed for innovation
• Flexibility in content, strategy, interval

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Introduction

• Phase I Application
• Freedom
• Phase II Curriculum Development
• Southwest, USAirways
• Phase III Small Group Tryout
• American
• Phase IV Initial Operations
• Delta/Northwest, Continental
• Phase V Continuing Operations

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What is AQP?

• Voluntary alternative to traditional training and
  checking for Part 121 135 airlines.
• Measures proficiency, not hours.
• Focus on learning, not training.
• Available since 1990.
• Requires additional documentation and data
  collection.
• Includes a robust support community.
• Annual AQP Conference in Tempe, AZ next week.
• Requested by the airlines.

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How Does AQP Work?

• Employs a systems approach to training.
• Tailors training and checking requirements to
  individual carriers.
• Authorizes deviations from (alternate means of
  compliance with) CFR Parts 61, 63, 65, 121, 135
  142.
• Employs an FAA Extended Review Team (ERT) for
  approvals.

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What Does Training Look Like?

• Heavy on activities, light on power points.
• Focus on learning, not training
• Scenario-based training and checking.
• Multiple scenarios
• Real-time data collection.
• Realistic role playing.
• Real equipment, real locations.
• Security events integrated into training.

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The Three Ds of AQP

• Documents
• Data
• Dialogue

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The Three Ds of AQP

• Documents (ATOS SAI)
• Program Audit Data Base (PADB)
• Required AQP Documentation
• Data (ATOS EPI)
• Performance Proficiency Data Base (PPDB)
• De-identified student data
• Identified instructor/evaluator data
• Dialogue
• Extended Review Team (ERT)
• FAA/Management/Labor Partnership

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AQP Awesome Quantities of Paperwork

• Phase I Application
• AQP Application
• Phase II Curriculum Development
• Crewmember Job Task Analysis, Qualification
  Standards, Curriculum Outline
• I/E Job Task Analysis, Qualification Standards,
  Curriculum Outline
• ISD Methodology, Implementation Operations Plan
• Phase III Small Group Tryout
• Phase IV Initial Operations
• Annual (review ) Report
• Maintain updates to all documents
• Phase V Continuing Operations
• Annual (review ) Report
• Maintain updates to all documents

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AQP Performance Data

• Task-by-task grading.
• Scales versus pass/fail.
• Validation/Evaluation gates.
• Airline data usage.
• FAA data usage.

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Dialogue

• FAA Extended Review Team (ERT).
• Airline/Labor Organization.
• Sister programs.
• Larger AQP community.

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Data Collection and Analysis

• Training data is compared to safety data to keep
  training priorities closely aligned with areas of
  risk.
• Data is trended for flight attendants and for
  their instructor/evaluator.
• De-identified performance data for flight
  attendants
• Calibration data for instructors/evaluators
• Only FAA Field personnel assigned to your
  certificate see your data.

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Data Collection and Analysis

• Only AFS-230 personnel have access to all data.
• Data from one carrier is never compared to data
  from another carrier.
• Apples to oranges
• Ethical restrictions on re-purposing data
• AFS-230 has never had a data breech.

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Will the FAA Ever Mandate AQP?

• AQP is expensive .
• AQP is complex.
• AQP requires specialized skills.
• AQP requires enhanced levels of communication and
  cooperation.

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Who is AFS-230?

• Voluntary Safety Programs Branch
• Manage 7 safety programs
• Aviation Safety Action Program (ASAP)
• Aviation Safety Reporting Program (ASRS)
• Advanced Qualification Program (AQP)
• Line Operations Safety Audits (LOSA)
• Flight Operations Quality Assurance (FOQA)
• Voluntary Disclosure Reporting Program (VDRP)
• Internal Evaluation Program (IEP)
• Sponsor human factors research and development

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Who is AFS-230

• Provide training and support to FAA and air
  carrier personnel throughout the life of the AQP.
• Review all AQP document and data submissions.
• Issue and maintain approval letters for ERT.
• Monitor air carrier training.
• Support annual reviews.
• Assist field FAA personnel.
• AQP 101 _at_ CMEL
• Maintain national policy guidance.
• Wait by the phone for your call!

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Who is AFS-230?

• FAA Personnel (8)
• Five Aviation Safety Inspectors
• One Aviation Psychologist
• One Instructional Psychologist
• One Program Analyst
• Contract Personnel (5)
• One Data Analyst
• One IT support staff
• Three software developers

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What Does the Future Hold?

• New training checking requirements will be
  mandated for pilots, flight attendants and
  dispatchers.
• Qualification Proficiency Standards (QPS) for all
  duty positions.
• Reduce frequency of emergency equipment drills
  from 24 to 12 month intervals for flight
  attendants.
• Pilots will train and test as full crews at 9, 18
  27 months.
• Integration of technical and CRM/DRM training and
  evaluation will be mandated.
• A continuous improvement process will be
  mandated.
• Requirements for check flight attendants and
  dispatch program designees will be mandated.

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What Does the Future Hold?

• Under Safety Management Systems
• Task analysis for operational personnel and
  training personnel is required.
• Training as a safety risk control will be
  documented, measured and continuously monitored.
• Training as a preventive or corrective action
  will be documented, measured and continuously
  monitored.
• Training processes will be audited internally.
• Training processes will be audited externally.

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What Does the Future Hold?

• On the pilot side, most large carriers have
  already transitioned to AQP, and an number of
  smaller carriers are now transitioning.
• Many of these same large carriers have begun to
  implement Inflight AQP curriculums.
• Best guess? If past is prologue, AQP flight
  attendants will outnumber traditional flight
  attendants in less than a decade.

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Where Can I Learn More?

• Internet search
• douglas.farrow_at_faa.gov
• CFR 14, Part 121, Subpart Y AQP
• AC 120-54 AQP
• FAA Order 8900.1, Flight Standards Information
  Management System.
• http//fsims.faa.gov
• FAA CMEL Course 25706 AQP
• www.aqp-foqa.com

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Questions?