Army TackOn

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Army Tack-On

Surface Deployment and Distribution
Command Europe Workshop 2005
16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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AGENDA
? CLAIMS ? PERSONAL PROPERTY ENTITLEMENTS ?
FAMILIES FIRST ? PASSENGER ? TOPS AND CWA
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• DIRECTOR FOR FORCE PROJECTION AND DISTRIBUTION
• BG KATHLEEN GAINEY
• CHIEF, TRANSPORTATION DIVISION
• MS. JOLIE LAY
• SOLDIER SUPPORT TEAM
• PASSENGER AND PERSONAL PROPERTY
• MS. JEANETTE MCCANTS
• MS. LAVERNE DOUGLAS
• MR. GENE THOMAS

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• AR 55-71
• TRANSPORTATION OF PERSONAL PROPERTY AND RELATED
  SERVICES
• Revision Release Unknown

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• PERSONAL PROPERTY AND PASSENGER ISSUES
• Direct questions/inquiries to the applicable
• IMA Regional POC.
• Request G-4 review if further assistance is
  required.

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PERSONALLY PROCURED MOVE (PPM) ?TO/FM BETWEEN
OCONUS/CONUS IS AUTHORIZED ?USE OF FOREIGN FLAG
CARRIER IS NOT AUTHORIZED ?MEMBER MUST INCUR PPM
COSTS NOT EMPLOYER ? SEPARATE WEIGHT TICKET FOR
PBPE
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PRIVATELY OWNED VEHICLE (POV) ? TRANSPORTATION
BETWEEN OCONUS PORT AND OCONUS PDS Travel
hazard between the VPC and PDS Soldier is
physically unable to drive (Soldier NOT
spouse) Soldiers assignment requires overland
transportation ODCS, G-4 authorization
required for the above

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PRIVATELY OWNED VEHICLE (POV) ? STORAGE UNDER
GPC Soldier delivers POV to the nearest VPC
On delivery out, POV is transported to the
VPC closest to the Soldiers duty
station Once stored, the POV cannot be removed
and then stored again (GPC or personally
procured) under the same orders ? PERSONALLY
PROCURED STORAGE Transportation to CONUS PDS
through VPC is not authorized OCONUS PDS
Soldier makes arrangements for transportation of
POV to the VPC closest to the PDS Quarterly
reimbursements authorized

9

PRIVATELY OWNED VEHICLE (POV) ? POV
TRANSPORTATION WITHIN CONUS INCIDENT TO A PCS
WHEN POV TRANSPORTATION AND COST EFFECTIVE TO THE
GOVERNMENT Applies when ordered on a PCS
between CONUS PDSs The Soldier personally
procures transportation and files for
reimbursement on the travel voucher Reimbursemen
t may not exceed the cost of MALT plus per diem
for driving 2 POCs Counseling and calculation
of MALT plus per diem is a Finance Office
responsibility

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POV, HHG, OR BOTH?????? Under review

The GEM NEV is a zero-emission vehicle that has
been designed to replace an internal combustion
engine car for short trips.
The GEM Neighborhood Electric Vehicle (NEV) is
included in a classification of federally
approved "low speed vehicles" which may now be
driven on community streets if they meet certain
safety criteria, according to a ruling announced
in June, 1998 by the National Highway Traffic
Safety Administration.The ruling affects NEVs
and other electric vehicles that have top speeds
of 20 to 25 miles an hour. (GEM travels at speeds
up to 25 mph.)Under the rule, electric vehicles,
including thousands of golf carts now used for
transportation in retirement communities and on
golf courses, will be required to have seat
belts, headlights, windshield wipers and other
safety devices before they can be used for street
travel.
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ALCOHOLIC BEVERAGES ? Customs and insurance
costs are not reimbursable ?Shipment is not in
addition to the authorized weight
allowance ?Weight tickets, paid invoice, and
document which shows compliance with state and/or
county requirements

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JFTR PROVISIONS ? U5310 Basic Authorization
U5310-A Note -- Delivery out of storage
authorized at Govt expense regardless of time
in storage -- Includes shipments converted
to the members expense -- Orders and/or
transportation authorization must be valid ?
U5310-B Higher Weight Allowance -- NTE
18,000 lbs for a member below 0-6 --
Case-by-case basis for hardship --
Authorization thru ODCS, G-4/1 to ASA

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JFTR PROVISIONS ? U5315 Administrative Weight
Limitations -- PPCIG weight changes require
ODCS, G-1/4 approval -- ODCS, G-1, requirement
to rescind the OCONUS weight allowance
message ? U5320-D Personally Procured
Transportation and NTS Note 2 -- PPM If
third party pays for HHG transportation, no
reimbursement is authorized ? U5345-D
Course(s) of Instruction of 20 weeks or More
at One Location -- U5345-D2 NTS Any storage
costs accruing for periods of 180 days are the
members responsibility (NTS storage beyond 180
days)

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JFTR PROVISIONS ? U5360 Separation from the
Service or Relief from Active Duty Except for
Discharge with Severance or Separation
Pay U5360-B Temporary Storage -- Temporary
storage of HHG transported from NTSauthorized on
case-by-case basis ? U5375 Temporary
Storage U5375-B3b Additional Storage Under
Circumstances Beyond the Members Control --
Not authorized when reason is having a home
built

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JFTR PROVISIONS ? U5380 Nontemporary
Storage U5360-D NTS Converted to Temporary
Storage -- Any storage costs accruing for
periods of 180 days are the members
responsibility (NTS storage beyond 180 days) ?
U5455-E Member Officially Reported as Dead,
Injured, Ill, Absent for More than 29 Days
in a Missing Status, or Upon Death U5455-E1
Two (2) POVs may be transported at Govt expense
both to the same destination ? U5920 Travel
and Transportation for Dependents Relocating for
Personal Safety Designated relocation
site in the U.S., or its possessions, or if
foreign nationals to the country of the
dependents origin

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JFTR PROVISIONS

Permanent Duty Travel U5390 ORDER TYPE AND JFTR
REFERENCES HHG AUTHORIZED
LOCATIONS AND WEIGHT ALLOWANCE


(footnote explanations follow
summary) 1. Entrance into the Service Initial
Reporting (par. U5345-A1)
9, 14, 16, 24 2. A member who
reenters the service within 1 year of discharge
or release from active duty under
honorable conditions (par. U5345-A2)


From 5, from 6, 9, 14, 18, 21, 23, 24, 27 3.
Called or ordered to active duty for 20 or more
weeks at one duty station (other than for reasons
listed under par. U5345-B2) (par. U5345-B1)

9, 10, 14, 16,
17, 24

• FOOTNOTES
  
  HHG AUTHORIZED LOCATION/WEIGHT
  ALLOWANCE
• 1
  FROM PDS TO TDY
• 2
  FROM TDY TO TDY
• 3
  FROM LAST TDY TO OLD PDS
• 4
  FROM LAST TDY TO NEW PDS
• 5
  NON-TEMPORARY STORAGE
• 6
  TEMPORARY STORAGE
• TDY WEIGHT IN ADDITION TO PCS WEIGHT ALLOWANCE
  (When a member is ordered from a TDY station to
  a new PDS or when a TDY station
• becomes a new PDS, these shipments are
  in addition to PCS weight allowance. par. U4715)
• 8
  TDY WEIGHT ALLOWANCE
• 9
  PCS WEIGHT ALLOWANCE
• 10
  FROM HOME OF RECORD (HOR)
• 11
  TO HOME OF RECORD (HOR)
• 12
  FROM HOME OF SELECTION (HOS)
• 13
  TO HOME OF SELECTION (HOS)
• 14 FROM PLEAD or
  place from which called/ordered to Active Duty
  for Training
• 15 TO PLEAD or to
  place from which called/ordered to Active Duty
  for Training
• 16
  TO FIRST PDS

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WEAK AREAS
? COUNSELING Storage in Transit Do not
advise Soldier that 360 days SIT is authorized
SIT is in 90 day increments SIT beyond
180 days for reasons beyond the Soldiers
control SIT beyond 180 days is NOT
authorized while waiting for a home
to be built or when private sector housing too
small/ unsuitable Preparation of DD
Form 1797 Personal Property Counseling Checklis
t Part X out no initials
Confirmation of Counseling, block 9, Yes for
X parts
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WEAK AREAS
? COUNSELING DD Form 1857 Temporary Commercial
Storage At Government Expense No supporting
documentation for serious illness No TDY
orders Nonavailability of Suitable Civilian
Housing does not apply to Army
members Storage in Transit vs Nontemporary
Storage Crucial for separatees and retirees ?
POVs POVs not ready for shipment (gas, items in
POV)
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FAMILIES FIRST
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45 US Army PPSOs in Phase 1 by Installation
Management Region
27 Active Sites as of
18 Sites in Training

Fort Lewis, 21 Mar 05
11 Northeast
1Korea
Yongsan, Seoul 20 Dec 04
Fort Drum 1 Apr 05
Tobyhanna AD
West Point 25 Mar 05
USAG Selfridge 31 Mar 05
Fort Snelling 9 Nov 04
7 Northwest
Ft. Hamilton
Charles E. Kelly (USAR) 5 Apr 05
Carlisle Barracks
Fort Dix 18 Feb 05
Aberdeen Proving Ground 8 Apr 05
Rock Island Arsenal
Ft Detrick
Fort Riley
Fort Riley 8 Apr 05
Fort Belvoir 29 Mar 04
Fort Lee
Fort Leavenworth
Fort Leavenworth 4 Jan 05
Fort Leonard Wood 29 Oct 04
1Europe
Blue Grass AD 21 Mar 05
Presidio of Monterey 29 Oct 04
Fort Knox 31 Mar 05
CPPSO Grafenwoehr
10 Southwest
Fort Campbell
Fort Bragg 6 Dec 04
Fort Irwin
Fort Sill 23 Mar 05
Fort Jackson 12 Apr 05
McAlester AAP 30 Mar 05
Redstone Arsenal 5 Apr 05
White Sands Missile Testing Center
Fort Gordon 8 Feb 05
Fort Huachuca 8 Apr 05
Red River AD
Director Locations NE Ft Monroe SE Ft
McPherson NW Rock Island Ars SW Ft Sam
Houston Europe Heidelberg Pacific Ft
Shafter Korea Yongsan
Fort Benning 4 Jan 05
Fort McPherson
Fort Bliss
Fort Polk
Fort Rucker 29 Mar 05
Fort Hood 29 Mar 04
Fort Stewart
Fort Wainwright 14 Mar 05
12 Southeast

Camp Zama
Ft Buchanan, PR
3 Pacific
Okinawa
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Vision for the Future Program

• Provide customer focused, user friendly program
  that continually assesses customer satisfaction
  and provides metrics.
• Build a streamlined program, easier to execute
  for the ITO/TMO and program managers.
• Employ cutting edge technology and best
  practices to build a single, paperless DoD
  personal property program that integrates and
  automates all processes that support our
  families moves worldwide.

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Interim Customer Satisfaction Survey (ICSS)

Surveys can be completed in three ways
Customer proactively completes the survey
on-line. Customers will be counseled at origin
on the importance of completing a customer survey
for each shipment moved.  All customers will be
counseled on various locations where computers
can be used to complete the web-survey in the
event they do not have ready access to a computer
(such as base library, local PPPO/PPSO, cell
phone with web-access, etc.)  Customers will be
provided the customer survey website, and asked
to complete a survey for each shipment within 7
calendar days of delivery to residence. 
Customers will be provided secure access via
email to complete a survey on each shipment
delivered. If TOPS does not have a valid email
address, the customer will not receive this
secure access on-line. Once the shipment is
flagged as delivered, survey notification will be
sent to the customer, including a encrypted link
to the survey. Customer responds to email
reminders with link to surveys. Any customer that
has a shipment flagged as delivered that does
not have a survey completed within 7 calendar
days, will be emailed a reminder.  It will use
the email addresses obtained during counseling at
origin from TOPS, or the most recent email
address provided by the customer (i.e., while in
transit or at destination) if entered into TOPS
at origin or destination. Additional email
reminders will be sent on the 14th and 21st
calendar day after shipment delivery if the
customer has not completed the web survey. 
Telephone surveys.  A third party will conduct
telephonic surveys when a statistically valid
sample has not been achieved via the web or by
email reminder.  Every TSP that does not have a
valid sample of surveys in any shipment category
30 days prior to the end of any performance
period will generate a list of customers for the
3rd party to contact that have not completed a
survey on their delivered shipment for those
applicable TSPs.  The list will include customers
that do not have an email account listed, and
customers that have not responded via the web or
email reminder.  The list will also indicate the
customers that have been emailed a request to
complete the web survey, but have not done so. 
The 3rd party will attempt to contact each of
these customers and complete the surveys on the
web by asking the questions and entering the
customers responses.
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CSS REPORT/STATS
Red indicates poor or unsatisfactory data
(between 0-69.99 Blue indicates Satisfactory
data (between 70-89.99) Black indicates good or
excellent data
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Smart Web Move (SWM)

• Use of Web-Enabled Computer for Convenient
  Access
• Eliminates the Need for Member to Spend
  Excessive Time in a Transportation Office Setting
  Up the Move with a Counselor
• Generally takes the Member Less Than One Hour
• Current functionality will be added to DPS for 1
  Aug 05
• Currently, due to Limited Functionality, Army
  Guidance will Restrict Use for Separatees,
  Retirees and Close Proximity Moves.

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Army Passenger Policy Update

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Use of Commercial Travel Offices
• Business-Class/First Class Travel
  Accommodations
• Airline Baggage Weight Limitations
• Foreign Military and City Pair Fare Use
• E-Ticketing
• Space Available Travel
• Patriot Express
• Miscellaneous

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Use of Commercial Travel Offices (CTOs)
• -- Mandatory requirement by all
  personnel on official travel.
• -- Use is not an option! GSA City Pair
  fares, and rental cars
• from SDDC car agreements must be
  used.
• -- Is authorized when leave has been
  approved and taken in
• conjunction with official travel.
• -- When official itinerary changes
  because of leave,
• o Traveler turns in ticket for
  credit.
• o Credit applied to desired travel
  location.
• o Traveler ineligible for
  Contract City Pair Fare.
• o Additional cost is the
  travelers responsibility.
• o Credits are refunded to the
  Government.
• -- Your CTO is there to serve you.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Premium-Class Travel Accommodations
• -- OSD directed changes as a result of
  recent GAO findings.
• -- Viewed as a comfort issue vice
  mission essential requirement.
• -- SECARMY is the only approval
  authority for 1st class travel.
• -- Authorization and a written
  justification typed on all orders using
• Business class.
• -- 3 and 4 Star MACOM Commanders and
  their designated
• appointees (in writing) to
  include Deputy Commanders
• or Chiefs of Staff, can approve
  business class travel of subordinates.
• -- All other Army requests must come to
  DA Admin Asst for approval.
• -- May be authorized when certain
  conditions are met, to
• accommodate a disability - or TDY
  travel was so unexpected
• that traveler has to start work
  without rest on arrival.
• -- Flight Travel in excess of 14 hours
  alone is not sufficient
• justification.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Business-Class Travel Accommodations
• -- Signature approval authority for
  business class travel can be
• delegated to a 2 star or civilian
  equivalent provided they have
• a delegation letter signed by the
  commander that gives them that
• authority AND one of the following
  exists
• a. space is not available on any coach
  flight to meet mission
• b. to accommodate a disability
• c. exceptional security circumstances
• d. mission required (Presidential,
  Congressional, or Secretarial boards
• commissions task forces etcthe
  only approving authority is OSD
• e. such flights only provide business class
• f. non-federal source makes full payment
• g. inadequate sanitation on foreign carrier
• h. economic considerations, cheaper for the
  govt.
• i. flight time in excess of 14 hours and
  TDY travel was so unexpected,
• traveler was unable to schedule flight
  a day earlier.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Airline Baggage Weight Restrictions
• -- International rules relating to baggage
  weight limitations remain
• unchanged at 70 pounds.
• -- Domestic rules reduced weight
  limitations to 50 pounds
• for non-military personnel.
• Excess Accompanied Baggage
• -- Excess baggage fees average 40-80
  domestic flights, 110
• international flights.
• -- Reimbursement of excess baggage
  charges are only allowed
• when traveler had prior approval or
  authorization.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Foreign Military and Contracted City Pair Fare
  Use
• -- Grantees (whether civilian or
  foreign military personnel)
• cannot use GSA city-pair
  airfares.
• -- When a foreign militarys travel
  is funded by a grant
• agreement, the traveler is
  not eligible for CCP fares.
• -- When a foreign militarys travel
  is authorized directly at
• at government expense, then
  the traveler is eligible.
• -- Legal staff at the Command
  issuing the travel document,
• should determine whether the
  foreign military traveler
• is the recipient of a grant
  for which a grant instrument
• was executed.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Electronic Ticketing and Airport Security
• -- E ticketing is the Armys preferred
  method for ticketing personnel
• on official travel.
• -- Paper tickets issued, when determined
  by the CTO as being
• E-ticketable, will be at the expense
  of the traveler unless a paper
• ticket is authorized by the
  authorizing or approving official.
• Airport Security
• -- Transportation Security Administration
  established security
• screening procedures for all 429
  commercial airports in the U.S.
• -- Baggage and passenger checkpoints are
  the norm, but Gate
• screening may also be required.
• -- Individual Airlines may have
  additional security standards.
• -- Standards exist exempting military
  personnel.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Space Available Travel Program
• -- A privilege that allows free
  transportation by active duty,
• retired, and Medal of Honor winner
  members on DOD owned
• or operated aircraft.
• Space Available Travel for Dependents in CONUS
• -- Permits travel within CONUS when
  accompanied by the
• service member. Travel the same
  category as the member.
• -- Ongoing indefinitely until the
  expansion of this privilege can
• be incorporated into DOD 4515.13-R,
  Air Transportation
• Eligibility.
• -- Normal Space Available Travel
  procedures apply for active
• duty members, e.g., must be in a
  pass or leave status for
• the duration of the travel period.
• -- Retired Reservists not receiving
  retirement pay are NOT
• included.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Patriot Express Program
• -- Restructuring of Patriot Express
• o Began in FY 05, to last 4 years.
• o Phase-out of program due to low
  ridership, high costs.
• -- Cost DoD over 67M more than
  GSA city pair fares.
• -- Reduced Space A for sponsored family
  members OCONUS.
• o Anticipate that seats will be
  available on military missions.
• o Program resources cannot be
  allocated to accommodate
• Space-A.
• -- Patriot Express will continue in
  areas with force protection
• concerns and no DOD approved
  commercial exists.
• o Routes to Guantanamo Bay, Cuba
  and Diego Garcia will
• also continue.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Patriot Express contd
• -- Changes in FY 05
• o Atlanta Gateway to close.
• o Service to Rhein Main, GE will
  end.
• -- Changes in FY 06
• o Los Angeles Gateway, Hickam
  AFB, HI PRC to close.
• o Service to Osan and Kunsan,
  Korea Kadena, Japan
• Keflavik, Iceland and RAF
  Mildenhall, England will end.
• -- Changes in FY 07
• o Seattle Gateway, Yokota, Japan
  PRC to close.
• o Service to Yokota, Misawa, and
  Iwakuni, Japan will end.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Patriot Express contd
• -- Changes in FY 08
• o Passenger Reservation Center in
  Germany to close.
• o Service to Lajes Field, Azores
  Aviano and Naples Italy
• Roosevelt Roads, PR Rota
  and Sigonella, Spain will end.
• -- Baltimore-Washington International
  Gateway is the only
• PRC that will remain open.
• -- At the conclusion of Patriot Express
  flights, Service members
• pets must move as commercial cargo
  at service members
• expense.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Miscellaneous
• -- Deployed Rest and Recuperation Leave
  Program
• o Army is Executive Agent for Program
• o Pertains to Iraq and Afghanistan AORs
• o For Troops and Civilians deployed 365
  days or more.
• -- Movement of Weapons by Troops
• o Preferred DoD method for weapons
  shipment is thru AMC
• channel flights, SAAMS, or
  contingency missions.
• o Current DoD policy is minimal use of
  commercial airlines or
• registered U.S. Mail within CONUS
  only.
• o Weapons on commercial flights must be
  marked and locked up
• in cargo areas.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Miscellaneous contd
• -- Government Travel Card
• o Army policy is use of IBA for
  personnel using DTS,
• CBAs can be used for personnel
  not currently located at
• DTS sites.
• -- Invitational Travel, JFTR/JTR Appendix
  E
• o Non-government or intermittent
  employees acting in an
• official capacity, i.e.,
  performing a direct service to DoD.
• o Not used for Contractors.
• o Used for reimbursement of
  transportation, usually not for
• per diem or other expenses.
  
• o Used for pre-employment interview
  travel.
• o Used for witnesses at court
  proceedings.
• o Attendants for handicapped
  employees or service members.

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
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Army Passenger Policy Update

• Miscellaneous contd
• -- Invitational Travel, JFTR/JTR Appendix E
• o Contractors can be issued a
  Contractor Letter of Identification
• by the Contracting Officer for
  presentation to vendors i.e.,
• AMTRAK, hotel/motel, car rental
  firmsBut vendors are under
• NO obligation to extend
  discounted government rates to them.
• -- Unused Airline tickets and unused legs or
  portions of tickets,
• must be turned in to the CTO for
  credit and/or reimbursement!

16 Mar 05
Ms. Douglas/DALO-FPT/DSN 222-5970/laverne.douglas_at_
us.army.mil
39