Meeting Customers' Language Requirements

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Meeting Customers' Language Requirements

• BILC Conference 2006
• Budapest, Hungary
• Herbert Walinsky,
• Bundessprachenamt

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Our Customers and their Needs

• Variety of customers
• Military
• Civilian
• Language levels
• Prerequisites
• Goals

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General Goals

• Optimal trainingwhat's needed, when it's
  needed,for as long as it's needed

• Shortest possible time, minimum expense

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Some Approaches to meeting Customers' Needs
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SLP courses with customer-oriented LSP elements

• mid to high SLP requirement
• low SLP requirement

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Non-SLP LSP courses

• mid to high SLP prerequisite
• 0 or low SLP prerequisite

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The Lockheed P 3 Orion aircraft
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Technicians at work
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Factors Determining Future Requirements -- 2002
vs. 2006

• Student availability
• Specific language needs
• Budgetary restrictions

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Meeting future requirements 2002 vs. 2006

• Centralization
• Courses
• Teacher training
• Materials development
• Testing

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Centralization

• Greater flexibility
• Common standards- Hiring policy procedures-
  Teacher training - Language instruction-
  Testing examiner training

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Courses and beyond

• Teletutoring pilot project
• "Mini-courses"
• Other

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Learning by doing
                                               
                 Students from the UAR improve
their German by introducing their home country to
visitors from a local school.
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Teacher Training
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Specialized Language Training
Weapons-systemspecific
Specialized and job-specific
Service or branch-specific working language
General, Non service-specific job-related
Military working language
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Degrees of specialization
Service and / or branch-specific
General Language
e.g. Weapons-system specific
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Materials development for specialized language

• Military familiarization
• Survival materials

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Interactive learning materials held high!
                                               
                 Mr. Hakim, shown admiring the
"Kombi-Campus" CD for level 1.3 in English in the
"hand" of the remote-controlled TEODor
mine-clearing vehicle, has since completed the
interactive survival trainer for Dari.
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The multimedia package for Swahili with CD-ROM
and survival phrasebook
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Topic areas in interactive survival programs
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Dari
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Language Testing

• Administration evaluation MC tests
• Multi-level oral and written exams
• Comprehensive examination guidelines
• Examiner training seminars

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Some customers don't need specialized language
training.