Ten Keys to Good Leadership

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Ten Keys to Good Leadership
APICS Pacific Western District Chapter
Officers Training
June 13, 2009 Sacramento, CA James D. Tarr,
CPIM Northern Sierra Chapter
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Ten Keys to Good Leadership

• James D. Tarr, CPIM
• Northern Sierra Chapter

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Objectives

• Define changes in the management task
• Point out the risks of not changing
  management style
• Indicate the Critical Success Factors of
  leadership today

? J.D. TARR ASSOCIATES
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The Old Management Style

• Command/Control
• Communicate tasks downward (Plan)
• Summarize results upward (Control)
• Most capable at task (Organize)
• Bull of the Woods (Direct)

? J.D. TARR ASSOCIATES
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The New Management Task

• Ensure that subordinates can accomplish the task
  most effectively
• Opens doors
• Provides skill sets/ development
• Ensures proper resources
• Constant Feedback
• Maximizes team performance
• The leader is not the most task capable

? J.D. TARR ASSOCIATES
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One Try a Little Chicken Soup

• Something you can start tomorrow
• Good job, Thank You and other trivialities
• Be sincere -- mean what you say
• Behavior modification -- randomness
• The boss needs reassurance too
• You reap what you sow

? J.D. TARR ASSOCIATES
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Two Work yourself out of a job

• You cant do it all yourself
• The self managed work team
• Provide Management opportunities
• Meetings, Presentations, Credit
• Up and out
• Youll attract the best people
• Your life will be more balanced and enjoyable

? J.D. TARR ASSOCIATES
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Three Spend your life listening, not talking

• Upward
• Talk, communicate
• Sell your teams skills and capabilities
• Generate ideas
• Network

• Downward
• Listen
• Facilitate
• Teach, train and educate
• Build teamwork

? J.D. TARR ASSOCIATES
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Four Every day is a performance review

• Deming on performance reviews
• Poor communication
• Generates risk averse behavior
• Rewards working within the system,
• not improving the system
• Monkey see, monkey do

? J.D. TARR ASSOCIATES
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Four Every day is a performance review

• Deming (continued)
• Generates performance to output measures, not
  quality
• Stifles teamwork
• Screw up, fight the fire, be a hero
• Objective rating is impossible
• Performance review should be forward
  looking, not backward looking

? J.D. TARR ASSOCIATES
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Five Make the people you recruit the right
people

• Recruit the best Board members are an
  investment
• Provide opportunities for growth
• Training - Not an expense, an investment
• Experience and challenge
• Networking and social
• Opportunities to fail

? J.D. TARR ASSOCIATES
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Five Make the people you recruit the right
people

• Encourage promotion and transfer
• Youll attract the best
• Constant flow of new ideas
• Discourage Board recycling
• Recruit, recruit, recruit!

? J.D. TARR ASSOCIATES
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Six Lead the charge

• Support your troops
• Take the hit
• Share the glory
• The buck stops here

? J.D. TARR ASSOCIATES
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Seven Good Enough Never Is...

• Challenge everyone, including yourself
• Continuous improvement
• Last years champion is just another team this
  year
• Change is the standard

? J.D. TARR ASSOCIATES
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Eight Tell the Truth

• The rumor is always worse than the reality
• The truth is simple, but difficult
• As a leader, all you have is your reputation
• Its hard to earn
• Once broken, never fixed

? J.D. TARR ASSOCIATES
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Nine Business is Risk

• The risk averse Chapter is in the slow process
  of failing
• Cultivate a culture of measured risk
• Reward failure if its the result of good good
  effort applied to measured risk
• Learn from failure

? J.D. TARR ASSOCIATES
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Ten Ethics, Morals, Values

• The ethical decision is
• Always the hardest choice
• The right choice for the long term
• Ethics make the choice easy and the decision
  hard

? J.D. TARR ASSOCIATES
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Jim Tarr Tarrjim_at_Yahoo.com 775.291.9877