DEV19: Lessons learned from a SaaS Application Development Project

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DEV-19 Lessons learned from a SaaS Application
Development Project
Colleen Smith
Director, Software as a Service
Salvador Viñals
Product Strategist
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The Panelists

• Tony Vertenten, Intris
• Johan Meyer, MIP Holdings
• Michael Hohlfeld, Alvara Cash Management Group AG
• Olaf Kull, Alvara Cash Management Group AG

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Access to the Application

• Web
• UI decisions
• Personalization
• Making the right decision..

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Addressing Multi-tenancy

• IF and If so, then HOW
• Define what multi-tenancy means to you
• Implementation issues and approaches

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Multi-tenant architecture

• Major models

1.Everything Isolated
2.Shared Everything
3. Shared Everything Except DBs
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Security and Privacy Issues

• Architecture decisions
• Hosting Location/Facility
• User access/authentication
• Certifications/Regulations/Compliance
• Ownership of the data

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Operations

• Hosting decisions
• Data backup
• Managed Services
• Update frequency
• Planned downtime
• Changes needed to the application?

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Monitoring the Service Level Agreements (SLAs)

• Tools
• Metering/Usage
• Reporting tools

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Open Discussion
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Thank you foryour time