Analysing and developing effective coaching behaviours'

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ICCE Masterclass - Sept 2005
Analysing and developing effective coaching
behaviours. What are the current issues faced by
the practitioner?
Kevin Bowring RFU Head of Elite Coach
Development
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What is Coaching Behaviour?
Definitions? Behaviour Competence Skills Attribute
s Qualities Practice Knowledge Experience Do they
matter?
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Who can help us?
Research? Academic Institutions? Sport? Business?
Military? Performing Arts? Medicine? Artic
Explorers? Marine Science?
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Do we need a model of coach behaviour?
Head Coach Assistant Coach Specialist
Coach Would it be different for different levels
of coaching? Are we trying to clone coaches?
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A Logic Model?
Key deliverables (outputs and process)
Weightings Job 20 Results 20
The JOB
Results
What you do
How you do it
The Competencies
The Capabilities (tasks and processes)
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A Logic Model?
Weightings Job 20 Results 20
The JOB
Results
What you do
How you do it
Training Qualifications Experience
The inputs
Knowledge
Experiences
Weighting 10
What you need to the job
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How much Knowledge? PhD or Coach?
Learning Style
Qualifications
Medical, Recovery Injury management,
Analysis
Organisational Culture
Research/ICT
Vision
Tactical
Biomechanics
Laws and Refereeing
Mentoring
Team Building
Physical
Social/Legal
Business/Management
Elite Coach
Psychological mental skills
Technical
Presentation skills
Lifestyle Balance
Compelling Identity
Coaching Skills/Style
Innovative Thinking
Questioning/Listening
Influencing
Planning
Empowerment
Accountability
Leadership
Decision Making
Problem Solving
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A Logic Model?
Weighting 50
Self awareness and Self coaching
Who you are
Awareness of others Coaching others
How handle self
How handle others
Weightings Job 20 Results 20
The JOB
The Capabilities (tasks and processes)
Results
What you do
How you do it
The competencies
The inputs
Training Qualifications Experience
Knowledge
Experiences
What you need to the job
Weighting 10
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What weighting would you put?
Weighting ?
Self awareness and Self coaching
Who you are
Awareness of others Coaching others
How handle self
How handle others
Weightings Job ? Results ?
The JOB
The Capabilities (tasks and processes)
Results
What you do
How you do it
The competencies
The inputs
Training Qualifications Experience
Knowledge
Experiences
What you need to the job
Weighting ?
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How do we develop coaching behaviour?
Leading
Managing
Decision Making
Coaching
What you do? How you do it? Who you are?
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Capabilities
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What knowledge do coaches need?
Sport Specific Technical Tactical
Sport Science
Decision Making
Sports Coaching
What you do? How you do it? Who you are?
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Knowledge
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What Competencies?
Personal
Work Related
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Emotional Competency Framework
Source - Goleman
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Emotional Competency Framework (RFU)
Source NTX and Ashridge
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UK Sport Elite Coach Competencies
Aligning performance for success Business
acumen Change leadership Developing strategic
relationships Elite Disposition Energy and Drive
for Results Entrepreneurship Establishing
Strategic Direction Influencing Others Managing
the Job Operational Decision Making Valuing
Diversity
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Evaluating coach effectiveness
How? Observation and Feedback Why? Coach
Development Who? Mentor, Coach educators When?
Pre, Mid, Post season More questions than
answers!
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Why analyse and develop coaching
behaviour/competencies?

• It ain't what you do it's the way that you do
  itIt ain't what you do it's the way that you do
  itIt ain't what you do it's the way that you do
  itAnd that's what gets results
• Sy Oliver 1939 The Fun Boy Three with Bananarama
  1982

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How do we evaluate coaches? Sources of input
11 Coaching and feedback
Observed Coaching
HOECD, Mentor or development coach
CPD Rugby
Video evidence
Qualifications
tape evidence
Quarterly formal review
360 degree feedback
seminars
Written evidence
Against competencies
Monthly informal
Annual coaching programme
6 monthly
Completed annually
CPD management
media
G
experiences
Communication influence
Annual assessment
S
Medal panel
B
leader manager coach
Self
Psychometric testing
viva
People
Self awareness Accurate self-assessment Self
confidence Self-control
Learning sets
Process
Performance
Role models
scenarios
Entry via competency based interview and
psychometric testing
Personal Development plan
storytelling
Emotional intelligence
Coaching camps
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Developing Coaching Behaviour?
Ashridge Programme 2005/6
Final Review
May
The Development Activities
Personal Competence Workshops x 3
Executive Coaching
Other Ashridge course
Sept to April
Observed coaching
RFU Coach Awards e.g. Level 4,5
6 x One day Master classes
Pre-Programme Preparation
Personal Development Plan
One to one Exec Coach Session
360 AIRCS Questionnaire
July/August/Sept
Goal setting
Career Anchors
Entry Point
Re-
Invitation
Developing World Class Rugby Coaches
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RFU Level 5 Coaching Course
COACHING SKILLS
MY LENS
TECHNICAL
BIOMECHANICAL
OBSERVATION ANALYSIS
PERFORMANCE
ENHANCING PERFORMANCE OF SELF, TEAM PLAYER
LEADERSHIP AND MANAGEMENT
PROCESS
PREPARATION/PRACTICE
PLANNING
PHYSICAL
PSYCHOLOGICAL
TACTICAL
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Ashridge Programme 2005-06 Developing World Class
Rugby Coaches
Coaches need to develop as fast as performers in
order to produce world class performances. (Dave
Whittaker)
Making our best coaches better
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Coaching, Development and Leadership
Coaching is about leadership The role of the
coach is to lead athletes along a path that will
take them to the highest possible peak. The task
is accomplished by inspiring athletes to make
continual improvement. Coaching is about
leading, helping and motivating athletes to
achieve a desired outcome
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Outcomes

• Effective Leaders
• Emotionally Intelligent and Self-Aware
• Transformed coaching behaviour
• Significantly impacts on individual, team and
  organisational performance over multiple seasons
• Innovative and creative with leading edge
  knowledge and skills
• Decision maker with an inter-disciplinary
  approach to problem solving
• Driven for success but open minded, hungry to
  learn, and willing to change and re-new themselves

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Emotional Intelligence
The capacity for recognizing our own feelings
and those of others, and for managing emotions
well in ourselves and in our relationships.
Daniel Goleman, 1998)


In those fields I have studied, emotional
intelligence is much more powerful than I.Q. in
determining who emerges as a leader. I.Q. is a
threshold competence. You need it but it doesnt
make you a star. Emotional intelligence
can. Warren BennisOn becoming a Leader
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Five Key Components of Emotional Intelligence

• Self-Awareness
• Managing emotions
• Motivating self
• Empathy
• Social Awareness

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What weighting would you put on these areas?
Mechanism
Who you are
Annual EI Analytical Tool Analysis and feedback
from external coach Weighting 50
How handle self
How handle others
The JOB
Deliverables and objectives to measure key
outputs and processes 180 degree feedback Annual
assessment and regular reviews (qtr) Learning
Group analysis Weighting The job 20 The results
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Results
What you do
How you do it
Knowledge
Experiences
Interview CV Certificates Examination On the job
evaluation Weighting 10
What you need to the job