Resource Center Of Human Rights NGOs CReDO

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Resource Center Of Human Rights NGOs (CReDO)
IMaL

• Serghei Ostaf,
• MBA, MS Public Policy
• www.credo.md, ostaf_at_credo.md
• December, 2004

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CReDO Mission

• CReDO is a consultancy and educational center for
  socially active actors of the civil society of
  Moldova.
• CReDO consolidates civil society actors
  organizational and action capacities to promote
  democratic social and policy changes.

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CReDO/IMaL Programs
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Organizational Development Program (IMaL)

• Builds management leadership skills
• Products
• A. Masters in Nonprofit Administration (on-line)
• B. Consultancy in organizational development
• C. Social Leadership Program

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Advocacy and Policy Change program

• Builds Action Capacity
• Products
• A. Masters in Advocacy and Policy Change
• B. Intensive Advocacy Course/Community
  mobilization
• C. Policy Research/Analysis

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Product Design/Introduction

• Investment Operational costs
• Investment Product/service development,
  marketing, offering
• Operational costs direct and indirect costs for
  service/product offering

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Masters of Non-profit Administration

• Investment and piloting (2001-2)
• CordAid, US Embassy, 30 000 USD
• Delivering (2002-03)
• Indirect (CordAid/US Embassy) 8 000 USD
• Direct CordAid/US Embassy 80-20
• Delivering (2003-04)
• Indirect (CordAid) 5 000 USD
• Direct US Embassy - fees 60-40
• Delivering (2004-05)
• Indirect (CordAid) 5 000 USD
• Direct CordAid/Fees 50-50

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Masters of Advocacy Policy Change

• Investment and piloting (2003-4)
• Eurasia/CordAid, 30 000 USD
• Delivering (2004-5)
• Indirect (CordAid) 8 000 USD
• Direct CordAid-fees 65-45

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OD Consultancy

• 2001-2
• CordAid, 10 000 USD (investment/consultancy)
• Fees 5 000 USD (consultancy)
• 2002-3
• CordAid, 3 000 USD (investment)
• Fees 10 000 USD (consultancy, (10 profit)
• 2003-4
• CordAid, 3 000 USD (investment)
• Fees 15 000 USD (consultancy, (10 profit)
• 2004-5
• CordAid, 3 000 USD (investment)
• Fees 16 000 USD (consultancy, (10 profit)

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Why earning money?

• Service against cost (partial-full) is of higher
  value and healthier for the organization
• Additional income makes organization more
  independent (unrestricted funds)
• Donor pressure (phasing out)
• Development of services market
• Perspective of development into consultancy
  (regional trends)

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Difficulties

• Internal
• Lack of entrepreneurial thinking within the
  Board and management
• Insufficient knowledge and skills in social
  entrepreneurship
• Educational area is not financially attractive

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Difficulties

• External
• Lack of a real market and competition (donor
  subsidized) or donor failure to stimulate the
  creation of the market
• Customers/beneficiary perception of free of
  charge in non-profit field
• market fragmentation - many players, low
  cost/low quality/low value

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• Thank you for your attention!
• www.credo.md
• ostaf_at_credo.md
• Tel [phone]