Technology in Grocery Shopping

1
Technology in Grocery Shopping

• Binny Nguyen
• Oscar Nelson

2
Chapter 12 focus

• Pretransaction Services
• services provided to the customer prior to
  entering the store.
• Convenient Hours
• Information Aids
• Transaction Services
• services provided to customers when they are in
  the store shopping and transacting business.
• Posttransaction Services
• services provided to customers after they have
  purchased merchandise or services.

3
Future Shopping Carts
AKA SMART CART
JUST KIDDING!!!
4
Smart Cart Features

• Touch screen monitor
• Deli ordering
• Product locator
• Product reminder
• Running total
• Save time at check out
• Sales item notification
• Nutrition value
• Recipes and product compliments
• Past purchases
• Recommended items
• Store map
• Navigator

5
Smart Cart Features

• Scanner
• Frequent shopper card
• Scan items
• Frequent Shopper Card
• Discount card
• Name recognition
• Past purchases
• Payment
• Create shopping list from home computer
• Walk through the store according to products

6
Smart Cart Benefits

• Convenience
• Save Time
• Checking out is much easier
• Help pick the right products
• Personalized recommendations
• Higher customer satisfaction
• Know how much youre spending while shopping

7
Smart Cart Concerns

• Big Brother
• Shopping behavior is tracked
• GPS system is attached
• Geriatric Technology Disorder
• Complicated system for OLD people
• Stealing
• Not Scanning Item Before Putting in Cart

8
MOVIE TIME

• Video
• http//www.msnbc.msn.com/id/5462556/
• Sources
• http//www.usatoday.com/news/science/2003-10-26-sh
  op-smart_x.htm
• http//www.we-make-money-not-art.com/archives/0034
  68.php
• http//www.spychips.com/metro/albrecht-tour-2.html
  
• http//www.msnbc.msn.com/id/5462556/
• http//www.heraldnet.com/stories