Training Needs Survey of

1

• Training Needs Survey of
• Small Medium Enterprises
• The Employers Federation of Ceylon

2
Methods of Data Collection

• Primarily through structured interviews (Based on
  a questionnaire) with the Key Informants of
  178 enterprises from Galle, Gampaha, Kandy and
  Kurinegala Districts
• Unobtrusive observations made during the
  enterprise visits
• Meetings with Chairmen and Chief Executives of
  Wayamba, Central and Galle Chambers of Commerce
  

3
Types of Needs

• Common Needs for both Small Medium Enterprises
• Sub-sector specific Needs
• Size specific Needs
• Market driven Needs
• Technologically driven Needs
• Ownership based Needs

4
Common Needs Overall Picture

• Business Planning
• Productivity Enhancement
• Government Incentives for SMEs
• Managers Role as a Leader
• Employee Motivation
• Loan Facilities for SMEs
• Labour Laws
• Budget Preparation and Progress Control

5
Needs More Important to Small Enterprises

• Business Planning
• Budget Preparation
• Book Keeping
• Analysing Customer Needs
• Managing Customer Relations
• Loan Facilities and Government Incentives to SMEs

6
Market Driven Needs

• Business planning
• Decision making
• Understanding customer needs
• Managing customer relations
• Computer applications in business
• All these were more important to those which
  cater to the domestic market

7
Training Needs By Sub-Sectors

• Significant Inter-Sector differences were found
  in relation to the importance of training in
• Quality Management
• Cost Control
• Inventory Control
• Production Planning and Scheduling
• Sales Promotion

8

• Waste Management
• Energy Conservation
• House Keeping
• Industrial Safety
• Tender Procedures

9
Ownership based Needs

• Needs were more important to enterprises managed
  under Sole Proprietorship and Partnership
• Book Keeping
• Demand Estimation
• Customer Relations
• Pricing