UM Athletic Department 200405 Review

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UM Athletic Department2004-05 Review
It Takes Everyone to Build a Team

• May 2005

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Points of PrideBuilding Upon Tradition
Conference Championships Nine Team Titles

• Womens IND Track
• Water Polo
• Wrestling
• Softball

• Football
• Womens CC
• Womens Gymnastic
• Ice Hockey
• Field Hockey

Overall U-M has won more titles than any other
conference competitor.
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Points of PrideBuilding Upon Tradition

• Football - Second Consecutive Rose Bowl
  Appearance (Final Poll 12th)
• Six Teams finished in Top 10 (to date)
• 22 Teams made NCAA or postseason competition
• Softball ranked 1. First team east of
  Mississippi River to be ranked 1
• 2nd Place in NACDA Director's Cup

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Points of PrideBuilding Upon Tradition

• Braylon Edwards - Hesiman Finalist, Biletnikoff
  Award as best receiver, 3 pick in NFL Draft
• Carol Hutchins, 900th career win, most of any
  Michigan coach
• Pontiac Challenge Cup - won all three seasons
• Matt Niemeyer, men's soccer Rhodes Scholarship
  Finalist.

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Victors ClubSupporting the Tradition

• Implemented Three New Initiatives
• Preferred Seating Program
• Priority Point Program
• Ticket Transfer Program (1 Year Only)
• Results of Transition / Change
• New Programs, Systems and Procedures
• Increase Donor Participation
• Enhance support for student-athletes

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Victors ClubPreferred Seating Program
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Victors ClubSupporting the Tradition
Preferred Seating Program Renewal Rates (May
2005)
Normal Attrition Rates are typically 1-3
There have been requests/donations to upgrade
more than 2,600 tickets
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Victors ClubSupporting the Tradition
Preferred Seating Program Donations (April 2005)
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One-Time Transfer Program (As of April 2005)

• Seat Transfers of Tickets Total
  Donations
• For 2005 Season 8,268 4,133,750
• For 2006 Season 3,311 1,655,500
• Total 5,789,250
• Transfer Donations will be dedicated to capital
  projects.
• Option to transfer expired on April 30, 2005.
• 500 Donation per ticket to Transfer.

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Victors ClubSupporting the Tradition
FY05 is through March 31, 2005 only.
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Capital ProjectsUpdate
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Capital ProjectsAcademic Center
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Capital ProjectsJunge Family Champions Center
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THANK YOUfor your generous support of U-M
student-athletes!
GO BLUE!
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Group Ticketing

• Athletic Ticket Office

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Introduction

• Background
• Current Process
• Internet Process
• Question/Answers

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Background

• Internet revolution in the ticketing industry
• Impact of E-Venue, internet software
• - 93 of Rose Bowl orders
• - Season ticket renewals accept credit
  cards in 2005
• Student ticketing 100 online
• Future of digital ticketing

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Current Process

• Provide over 8,000 tickets to units/clubs
• Coordinated by the Alumni Association
• Circular Payment/Delivery Process 9 steps

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Ticket Distribution 2004

• 1
• Unit contacts
• Alumni Association.

2 AA contacts Ticket Office
3 Unit contacts customers
4 Customers submit order to Unit
5 Unit pays AA
6 TO provides tickets to AA
7 AA provides tickets to Unit
8 Unit provides tickets to customer
9 AA pays TO
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Internet Process

• Eliminate Circular
• Processes
• Not Handle Money/Tickets
• Able to return unused
• tickets

• Keep Block Seating
• Ticket Office Knows Seat Location
• Tailgate tickets - homecoming

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Ticket Distribution 2005
1 Unit contacts AA/TO
2 Unit contacts customer
3 Customer orders online
4 TO mails tickets to customer
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Instructions

• Group Leader
• Not handle money
• Determine limits
• Determine delivery
• Mail instructions
• Access to attendees

• Alumni
• Go to website
• Sign in ID/Password
• Follow instructions
• Receive email confirmation
• Receive tickets in mail or pick-up on campus.

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Additional Procedures

• Deadline
• No phone orders
• 7 per order handling fee
• Not mandatory yet
• Use of checks/credit cards

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QUESTIONS?