What Skills are Needed for Selling

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What Skills are Needed for Selling?
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What personal skills are needed to be a good
salesperson?

• Outgoing personality
• enjoy working with people
• Have tact and be sensitive to people's feelings
  and attitudes.
• Make people comfortable and avoid arguing or
  offending people.

3
What personal skills are needed to be a good
salesperson?

• Be courteous, good manners, put customer first,
  speak in friendly manner
• Have initiative.
• Show interest in customer's needs
  and be able to direct conversation towards a sale.

4
What personal skills are needed to be a good
salesperson?

• Persistence.
• Always strive to improve sales skills and
  continue to try new methods.
• Do not give up if the customer does not buy
  immediately.
• Good health
• Person in poor health is seldom enthusiastic.
• Sales requires a lot of energy

5
What personal skills are needed to be a good
salesperson?

• Personal appearance
• Grooming
• salesperson must sell self before product.
  (posture, dress, hygiene)
• Ethical standards.
• Always tell truth about the product being sold

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How do you deal with different groups of people?

• Customers call customers by name if possible.
  Be friendly and enthusiastic. Listen to needs.
  Don't argue. Always thank them for patronage
• Co-workers cooperation
• Supervisors courteous, friendly, keep
  communication lines open
• Suppliers treat same as customers

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What communication skills are needed in the field
of sales?

• Listening listen to understand, do not interrupt
  or jump to conclusions
• Reading need to fully understand instructions
  and directions that come with product. need to
  keep current in technology. keep up on news
• Writing neat and legible so that it can clearly
  be understood, accuracy is important

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What technical skills are needed in the field of
sales?

• 1) Knowledge about the product.
• 2) Laws pertaining to product
• 3) Manufacturing process
• 4) Knowledge about the competition (advantages
  and disadvantages)

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