IT Directors Meeting IT Transformation Plan

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IT Directors Meeting IT Transformation Plan

• August 11, 2003

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IT Transformation will occur in 3 parts
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IT Transformation will occur in 3 parts
PART 2 BUILD A TRANSFORMATION PLAN
PART 3 IMPLEMENT THE PLAN
PART 1 PREPARE
We would be ill advised to begin trying to
transform the IT Organization before we
understood where we are currently, and where we
want to go
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Two separate activities will help us to prepare
GOAL
TEAM
APPROACH

• Create the framework for collection
• Identify Data Elements
• Define terms
• Specify the collection method
• Determine how data will be aggregated
• Use key experts to test the collection method
• Utilize a pool of volunteers to gather data

• Ken Garges
• Magge McCue
• Bob Vitale
• Peter McMillan
• Mike Edmonds
• Aaron Melgares
• John Hammond

Build a comprehensive picture of the IT
Organization
Data Collection
Build a vision of the ideal way to deliver IT and
IT related services in a higher education setting

• Use key experts to test the collection method
• Utilize a pool of volunteers to gather data

To be announced
Service Delivery Model Vision
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These efforts will bring a number of challenges

• There is an enormous amount of data to gather
• Strike an appropriate balance between definitions
  that are too tight and those that are too loose
• Cultural, social, political variables may affect
  data accuracy

Data Collection

• There are multiple definitions of Ideal
• There will be a tendency to think of how to
  tweak the current organization rather than
  envision a new organization

Service Delivery Model Vision
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We will collect data in three waves, each
followed by an analysis of the information we
collected
Expect 70 of the data
Expect an additional 10 of the data
Expect an additional 5 of the data
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The Roles of Project Teams and Volunteers
Project Teams

• Examine and debate tough issues and questions
• Compose models
• Develop methods

Data Collection Volunteers

• Extract data from the organization
• Organize the data
• Present to the project team

Subject Matter Expert Panels

• Evaluate models and definitions
• Identify areas where thinking has been incomplete
  or where there are unanswered questions
• Provide subject matter expertise

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These groups will be active at various times
during the remainder of the year
Project Teams

• Data Collection team has been formed and is
  working
• The Vision Team will begin working at the
  beginning of September

Data Collection Volunteers

• A Volunteers Orientation Meeting will be
  scheduled for the end of August
• The collection effort will proceed through the
  end of 2003

Subject Matter Expert Panels

• Will be called on individually and in groups
  beginning in late August
• Panels are not standing groups, but rather
  assembled based on need