Title: Therapeutic NPt Relationship Communication Group Therapy Family Therapy
1Therapeutic N-Pt RelationshipCommunicationGrou
p TherapyFamily Therapy
2Psychiatric Nursing
- Therapeutic N-Pt Relationship
- Psychopharmacology
- Milieu Management
3Therapeutic N-P Relationship
- Def a series of goal-directed interactions
- Peplau nursing as a significant, therapeutic,
interpersonal process - Characteristics - goals, stages, specific time
and place. It is different from a social
relationship
4N-Pt Relationship
- Communication skills
- Respect and a desire to help
- Understanding
- mental mechanisms
- adaptation styles
- coping strategies
- therapeutic intervention skills
5Communication
- In-born nature
- Happened at anytime, anyplace,
- Multi-level
- Verbal Nonverbal
- Proxemics - environmental, social, and personal
space - Kinesics - body movement
- Can be learned
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7Therapeutic Communication
- Def It is an interpersonal interaction in which
the nurse used the self to focus on the clients
emotional issues, establish a therapeutic
relationships, identify client issues, discern
the most important topic at that time, and guide
the client toward identifying his/her own
solutions to problems
8Therapeutic Communication Techniques (I)
- Broad opening - start the conversation
- Offering self - available, concern, interest
- Active listening - content, emotion
- Using silence - respect, anxiety
- Asking questions - what, when, who
- General leads - go on, Mm...
- Restating - repeating
9Thera. Commu. Tech (II)
- Making observation - comment on what have been
seen - Verbalizing the implies - rephrasing, reflecting
- Clarification - restate, elaborate
- Focusing - single, important topic
- Exploring - getting more information
- Interpreting -
- Consensual validation - mutual agreement
10Thera. Commu. Tech (III)
- Giving information - decision making
- Presenting reality - but no argument
- Voicing doubt - uncertainty about pts
interpretation/conclusion - Placing an event in time or sequence - R among
events - Encouraging comparison - similarity difference
- Summarizing - review the main points
11Nontherapeutic communication techniques
- Advising vs. information giving
- Agreeing/approval vs. giving recognition
- Disagreeing vs. information seeking
- Challenging/arguing vs. information seeking
- Defending vs empathy
- Introducing unrelated topic vs. focusing
- Judging vs. voicing doubt
12Nontherapeutic communication techniques (contd)
- Literal response
- Probing -
- Reassuring - false promising
- Rejecting - no more sharing
- Testing - level of insight/knowledge
- Close-ended question - yes/no
13Phases of N-Pt Relationship
- Preinteraction phase
- self-awareness, self-exploration
- Introductory or orientation phase
- making a contract, building trust
- Working phase
- explore stressors, promoting insight, reality
testing, problem-solving, coping - Termination phase
- goals, evaluation, referrals, separation, loss,
emotional responses
14Orientation Stage
- Building trust - honest, consistent, warmth
- Basic assessment - coping styles, needs,
tentative goals, awareness of the problems - Management of emotions- fear of losing control,
anxiety, guilt, confusion, - Providing support - non-judgmental, recognize the
healthy actions feelings - Providing structure - limit setting
15Assessment
- Mental status examination - orientation, memory,
calculation, attention, judgment - Fifth vital signs - Pain
- Violence - domestic, history of physical/sexual
abuse - Substance abuse
- Withdrawal symptoms, differential Dx, dual Dx.
- Holistic/ interdisciplinary team- realistic goals
16Working Stage
- The process of learning - observation, analysis,
interpretation, - In-depth data collection,
- Reality testing cognitive restructuring
- Supportive confrontation
- Promoting change,
- Teaching new skills social skills, problem
solving skills
17Termination Stage
- Evaluation
- summarize the objectives achieved
- Referrals
- Discussion of termination - emotional responses
acceptance, denial, anger, regression,
acting-out...
18Use of Self - Self is the Tool
- Want to help
- Open to learn about self and others - Process
recording - Respect
- Communication - verbal/nonverbal
- Insight - defense mechanisms, adaptation, and
coping
19Process Recording
- The tool with which the nurse
- assesses pts problems,
- elicits pts input,
- selects interventions
- evaluates the effectiveness of care
- learns about self
20Process Recording (contd)
- Verbal interaction nonverbal behaviors
- Analysis of content, mood, and interaction
- Share with colleagues
- Learning tool / professional growth
21Nursing Challenges
- Silence - being quiet, listening, respect,
- Doing nothing - lack of structure
- Fear of aggression
- What to say - saying wrong thing
- Being there vs. being therapeutic - no one is
100 therapeutic - Touch
22More Nursing Challenges
- Self-disclosure - guidelines cautions
- Keep self disclosure effective
- Not to meet your own needs
- Monitor your comfort level
- Respect pt privacy/ comfort level
- Never agree to secrecy
- Cultural variations
23Clinical Wisdom
- Remain true to nursing role and avoid the
seductions of institutionalization - Nurses must constantly monitor and understand
boundary management, transference and
countertransference issues
24Empathy
- Putting yourself in the others shoes
- Being there
- Listening
- Assumption - as if
- Interpretation and validation
25Barriers in Expressing Empathy
- Stress
- Lack of time
- High acuity, high workload
- New employee
- Caring for difficult patients
- Limited opportunities to spend time with patients
26English as a Second Language
- Diversity trend of the society.
- Process information in another language
articulate a culturally sensitive patient
response. - Mentor support the ESL psychiatric worker in
linguistic competence therapeutic communication
techniques.
27Demographics in the U.S.
- 1998 - U.S. Bureau of Census
- White, 72 Black, 13
- Hispanic, 11 Asian and Pacific Islanders
4. - 2050 Euro-Americans will be the slight majority
and the combination of other cultural groups will
make up the remaining 48 of the people in the
United States
28Shrink the Earths Population to 100
- 57 Asians
- 21 Europeans
- 14 North, Central and South Americans
- 8 Africans
- 70 would be non-white, 30 white
- 70 would be non-Christian, 30 Christian
29Cultural Issues
- Ethnocentrism only acknowledging and valuing
ones own culture - Cultural competent nursing
- Sensitivity
- Awareness
- Knowledge
- Encounter
- Desire
30Nursing Diagnosis Nursing Goals
- Nursing Dx. - be specific and point to a desired
outcome - Goals -
- 1. adaptive behavior vs. dysfunctional one
- 2. measurable and achievable in time frame
- 3. Short- term vs. long-term goals
31Behavioral Assessment
- Context, thought, and feeling associated with the
behavior, - Congruence of the behavior to the context
- Adapativeness of the behavior
32Planning
- Behavior-oriented problems - suicide, aggression,
escape, withdrawal, delusion, compulsive acts, - Update with treatment team
- Patients strength and weakness
- Continuum of care - education, referral, ...
33Anxiety, Coping Crisis
- Stressor Anxiety
Neurochemical/ -
physiological -
reactions -
- Adaptive
- Coping behaviors Maladaptive
-
Dysfunctional
34Defense Mechanisms
- Compensation
- Conversion
- Denial
- Displacement
- Dissociation
- Identification
- Intellectualization
- Projection
- Rationalization
- Reaction formation
- Regression
- Repression
- Sublimation
- Suppression
- Undoing
35Defense Mechanisms (II)
- Primary gain relief or expression of anxiety
through symptoms of disorder. - Secondary gain attention and support received
from others while ill.
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