Teams in Rehabilitation

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Teams in Rehabilitation

• Presented by
• Steve Savage, Sandy/Savage Associates
• 317-502-4766

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Agenda

• Why Teams?
• Group or Team?
• Stages of Development
• Rules and Roles
• Appreciation of Differences
• Communication
• Conflict and Resolution
• Consensus
• Five Dysfunctions
• Care and Feeding

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Why Teams?

• Utilize Staff Talents
• Staff Want Input
• Potential for Shared Leadership
• Team Focus on Customer
• Smaller Numbers
• Problem Solving
• Backup, Substitutes

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A Group or a Team?

• Mission
• Agreement at All Levels
• Spelled Out
• Visible and Understandable to All
• Size
• 3-12
• Manageable
• Same Goals

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Stages of Development

• Forming
• Storming
• Norming
• Performing

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Rules and Roles

• Ground Rules
• Attendance
• Timeliness
• Agenda
• Respect
• Consensus
• Other

• Roles
• Team Leader
• Facilitator
• Recorder
• Food Czar
• Process Observer
• Other

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Appreciation of Differences

• Personal Styles
• Thinker
• Processor
• Action
• Sensitive
• Cultural Difference
• Skills and Strengths
• Developer, Trainer, etc.

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Communication

• Honest
• Open
• Clear Description
• Minimize the Personal
• Problems are Team problems
• Respect
• Listen
• What I heard you say was

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Conflict and Resolution

• Conflict is Good
• Points out problems
• Suggests areas that need attention
• Conflict Resolution
• Clear Statement of Problem
• Develop Solutions
• Choose best or first to try
• No Sabotage

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Consensus

• Develop Options
• Include the Whole Team
• Thinkers, Processors
• Reach Consensus, Not Perfection
• Try it, Test it, Refine itCPI
• No Sub-committees
• Agree Not to Sabotage

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Five Dysfunctions

• Lack of Trust
• Fear of Conflict
• Lack of Commitment
• Avoidance of Accountability
• Inattention to Results
• from Overcoming the Five Dysfunctions of a Team,
• Patrick Lencioni

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Care and Feeding

• High Performance Team?
• Stages Change when
• New Players, add or subtract
• New Leadership
• Outside Facilitation
• Evaluating Team Performance
• Team Tune-ups
• Support from Leadership

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References and Contacts

• References
• Overcoming the Five Dysfunctions of a Team,
  Patrick Lencioni
• Making Teams Work, Michael Maginn
• Instant Team Building, Bradley J. Sugars
• Building and Leading Teams, Joseph T. Straub
• Contact
• Steve Savage, Sandy/Savage and Associates
• insack_at_aol.com
• 317-502-4766