Benefits realisation

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Benefits realisation

• Best Practice User Group, November 14 2007

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Model for the Management of a Change Programme
Projects
Benefits Realisation
RATIONALE
DELIVERY
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Principles -1
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Principles - 2
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Benefits management

• What are the benefits of e-government?

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Identifying benefits

• Deliverables or outcomes
• Cashable v non cashable
• Efficiency

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Business case

• Features of a good business case
• Description of benefits quantified
• Cost benefit analysis
• RoI

Is it worth spending this amount to achieve this
result?
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Benefits management

• Assigning benefits
• Benefits manager
• Service managers
• Metrics
• Financial
• Non-financial
• Proxies

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Ishikawa
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Monitoring benefits

• PIR often focuses on deliverables
• Programme Board?
• Ongoing

PRINCE2 each benefit is assessed for the level
of its achievement so far, or any additional time
needed for the benefits to materialise.
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Principles - 3
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• Thank you
• Questions / discussion