Your Future - Our Future

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Your Future - Our Future London Borough of
Harrow Adults and Housing Transformation
Programme Plan 2008 - 2011
20 May 2009 Carol Yarde Head of Adults and
Housing Transformation Programme Plan
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Adults and Housing Transformation Programme Plan
(TPP)

• Programme developed following merger of Harrow
  Councils Adults and Housing Services in 2007,
  which sets out the services direction of travel
  over the next three years.
• Unites both departments priorities by
  highlighting key strategic issues, including
• delivering change that will meet national and
  local policy and guidance requirements, in
  partnership with all stakeholders from the
  statutory, independent and voluntary sectors
• providing a clear focus for the departments to
  work together to plan future services in a
  co-ordinated and effective manner, making best
  use of available capacity and resource to improve
  services for the people of Harrow

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Adults and Housing Transformation Programme Plan
(TPP)

• providing vision, leadership and engagement with
  staff and service users to bring about
  sustainable improvement.
• Will provide clarity on the core business of the
  organisation, and help to reshape the workforce,
  so that both are fit for purpose over the next
  ten years and beyond.

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Adults and Housing Transformation Programme Plan
(TPP)

• The Programmes vision is to improve
• Quality of life
• Positive contribution
• Safeguarding
• Choice and Control
• Value for Money
• Working with communities

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Adults and Housing Transformation Programme Plan
(TPP)

• Key messages to achieve our vision
• Managing the pace and scale of change, through
  the prioritisation of key activities, and
  investment in staff skills and development needs.
• Ensuring there are sustainable and planned
  improvements linking commissioning, performance
  and funding to better outcomes for customers.
• Improving partnership working at the planning and
  delivery stages across all agencies, to secure
  shared leadership and vision.
• Greater involvement of service users, carers and
  representative organisations including
  under-represented sections of the population in
  the planning of future services, in particular
  the delivery of self directed care and person
  centred outcomes.

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Adults and Housing Transformation Programme Plan
(TPP)

• Over 60 projects within 7 Programme Areas
• 1. Continuous service improvement
• 2. Developing accommodation
• 3. Developing Self Directed Support
• 4. Well being, early intervention, and community
  engagement
• 5. Effective working
• 6. People, Partnerships and Capacity Building
• 7. Maximising Financial Resources

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Adults and Housing Transformation Programme Plan
(TPP)

• Key areas being prioritised
• Improvement in homecare contracts performance
• Improvements in the Harrow Learning and
  Disability Team (HLDT)
• Commissioning and market development
• Response to adult wellbeing

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TPP update (1)

• Programme Area 1
• Development of Neighbourhood Resource Centres on
  track to open July 09 (1.1)
• Service Users are now taking part in recruitment
  (1.2)
• 95 Learning Disability staff have received
  Personal Centred Plans training (1.3)
• Completed evaluation of Personal Budgets 125
  Service Users with PBs
• Improving assessment times targets being
  achieved (1.4)
• Learning Disability inspection action plan now
  cross referenced with TPP and JR (1.6)
• Programme Area 2
• Extra care housing on track to deliver 46 new
  units by 2010 (2.1)
• ICIS options appraisal produced Cabinet 26
  March 09 (2.6)
• Reduce waiting times for major adaptations
  multi agency working group established to improve
  performance by year end. (2.7)

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TPP update (2)

• Programme Area 3
• Support for planning and brokerage (3.7) Service
  Level Agreements with 3 local voluntary agencies
  to deliver support planning and brokerage
  supporting development of 6 independent brokers
• Personal budgets reference group established
  (customers, carers and voluntary sector) (3.4)
• Trialling new front door process in Older
  People Services (3.8)
• Programme Area 4
• Launch of multi-agency Carers Strategy has taken
  place (4.1)
• Commissioning Strategy to launch late
  summer/autumn 2009 (4.4)
• Draft QA framework in place (4.5)
• Advocacy extra funding to HAD and Age Concern
  (4.7)
• More employment opportunities for vulnerable
  service users Xcite project launched, staff
  member from Mencap has started work within the
  council (4.11)

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TPP update (3)

• Programme Area 5
• HaRP project delivered on time and within budget
  (5.1)
• Continued development of Framework-I with
  business partner Capita (5.2)
• Monitoring Mental Health activity and on-track
  for inclusion in 2008/9 RAP
• Programme Area 6
• Workforce Development Strategy (6.1)
• Effective engagement with staff and trade unions
  joint communication strategy with PCT being
  developed and monthly Adults and Housing staff
  newsletter to be produced (6.5)
• Joint Strategic Needs Assessment completed (6.8)

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TPP update (4)

• Programme Area 7
• Embed CORELOGIC work on-going with business
  partner Capita (7.1)
• Transfer of Learning Disability funding from PCT
  (7.7)

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Adults and Housing working with Harrow LINk

• Working with Harrow LINk
• Following the election of the Executive
  Committee, a meeting will be arranged to develop
  a relationship between Harrow LINk and Adults and
  Housing Services.

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Adults and Housing Transformation Programme Plan
(TPP)

• Further information
• Carol Yarde
• Head of Adults and Housing Transformation
  Programme Plan
• Harrow Council
• Tel. [phone]
• Email carol.yarde_at_harrow.gov.uk