VIA

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VIA

• Visitor Internet Accessat theBaylor University
  Libraries

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Why Visitor Access?

• Service to the community
• Positive public relations for the university
• Requests from visitors

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Where is VIA Available?

• Jones Library, 1st floor
• 3 designated workstations
• Clients will be directed to inquire at the
  Reference Desk
• Coming soon
• ABL
• BCPM
• Texas Collection

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VIA Agreement Form(Jones Library)
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VIA Agreement Form(ABL, BCPM Texas)
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Procedures
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Visitor Completes VIA Agreement

• VIA Agreement
• A supply of printed VIA Agreement forms should be
  maintained at the associated service point
  (additional copies can be printed from
• About Us Info for Staff Reference Library
  Instruction VIA
• (http//www.baylor.edu/lib/librarystaff/index.php?
  id33828)
• Visitor agrees to Baylor University Technology
  Systems Usage Policy (BU-PP025)
• A laminated copy of the current policies will be
  available at the associated service point for the
  visitor to read
• Visitor records
• Signature and date
• Name (as it appears on drivers license or other
  government issued photo ID)
• Address (as it appears, and current address if
  different)

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Staff Checks ID andCompletes VIA Agreement

• Verify that the photo on the ID matches the
  visitor
• Verity that the name and address on the form
  matches the ID
• Verify that the agreement has been signed
• Fill out the For Staff Use section of the
  agreement
• Record your name after ID verified by
• Check the type of ID used
• Record date and time
• Check the VIA computer to be used (Jones Lib.
  only)
• Check the VIA account to be used

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About User Namesand Passwords

• VIA user names and passwords will only work on
  VIA computers.
• While the jlib_guest accounts will work on all
  three VIA computers please use the account that
  matches the computer number (e.g. jlib_guest1
  with VIA computer 1).
• Do not give the the password to the visitor. It
  is the staff members responsibility to log the
  visitor onto the system.
• Passwords are kept on cards in the key box
• Passwords will change every 30 days

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Log Visitor onto VIA Computer

• Pull the appropriate password card from the key
  box (or, preferably, memorize the months
  password for each machine)
• Walk the visitor to the VIA computer
• Point to the Visitor Printing Guide on the wall
• Enter the user name and password
• Inform the visitor of the 5 minute lock
• If the computer is inactive for 5 minutes, it
  will lock and require staff assistance to unlock
  it. When reading a long document, the visitor
  can prevent locking by nudging the mouse
  occasionally.

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File the Agreement

• After logging the visitor onto the VIA
  workstation and returning to the service desk,
  place the completed VIA Agreement in the VIA
  lockbox.

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Questions

• Will guests have full Internet access?
• Yes. They will be able to go to any websites
  that Baylor clients can access.
• Who gets priority Baylor clients or visitors?
• Visitors will have priority on the handful of VIA
  machines. If all VIA workstations are in use by
  Baylor clients when a visitor arrives, staff
  members will ask one of the Baylor clients to
  relocate. In the unlikely event that all
  workstations in the area are in use, the staff
  member should make an effort to assist the Baylor
  client with locating a free computer, either by
  opening Jones 105, if available, or checking with
  other locations in the library.
• Is wireless access available?
• No. GIA is only provided on specific,
  library-owned desktop computers. We do have a
  link to a map of locations in Waco that offer
  wireless access. From the library homepage go to
  About Us Visitor Info and scroll down to the
  Internet access section. Click on the local
  businesses link (http//maps.google.com/maps?qw
  ifiwaco).
• Print off a copy of the Visitor Info page if that
  is helpful to the client

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Questions

• Will we continue to have libraryguest access
  accounts on all workstations in the Central
  Libraries?
• Yes. This service provides access to most
  resources that visiting researchers need and
  reduces the need for VIA accounts. The new
  pay-as-you-go visitor printing will extend the
  capabilities of the libraryguest accounts to
  include printing.
• Is there an age limit?
• Yes and no. Minors may use the VIA computers,
  but only if accompanied by someone 18 or older
  who completes the VIA User Agreement.
• What happens with the VIA Agreements?
• The Assistant Director for Client Services will
  collect the documents from the lockbox on a
  periodic basis and deliver them to the
  Coordinator of ITS Security. The agreements will
  be retained for one year and then shredded.
• Who maintains the password cards?
• The Assistant Director for Client Services will
  maintain the password cards in the key box.
  Please notify the AD if a card is lost/missing.