EGov Initiatives of NIC, Port Blair

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E-Gov Initiatives of NIC, Port Blair
9 Feb 2009
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Agenda
1. An overview of NIC
2. Services of NIC
3. Major Software Projects completed
4. Major Software Projects in Progress
5. Some Issues faced
6. Road Map Ahead
9 Feb 2009
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1. Brief Overview of NIC, Port Blair
NIC

• A Govt of India organization under Ministry of
  Communication
• and Information Technology

• Offices throughout the country at all state
  capitals and district
• headquarters

• NIC, Andaman State centre is functioning from
  1988 at
• Secretariat and District unit at DC Office
  in Port Blair

• We pride ourselves as part of A N
  Administration but with
• national focus, goals and standards

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2. NIC Services At A Glance
Internet and E-mail
Network Infrastructure
Video Conferencing
NIC
Training
Software Development
Website Development and Hosting
Implementation Support
BUT THE PICTURE IS NOT THAT ROSY !!!
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2. 1 Internet and E-Mail Services

• A dedicated 2 mbps Leased Line established
  between
• NIC Port Blair and NIC, Chennai in 2007
  through BSNL

Proposed to upgrade LL to 16 mbps over next
few years

• National vision of NIC envisages NICNET to have
  minimum of

• 45 mbps between State and New Delhi

• 2 mbps between District and State

• More than 600 e-mail accounts operational but
  Little Usage

• VSAT based connectivity as a back up mechanism
  but
• NIC is phasing out VSAT by 2009/2010
  completely

• However, Issues Remain

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BUT BSNL, PORT BLAIR DOES NOT HAVE ENOUGH
BANDWIDTH !!!!
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NICNET Back Bone
PORT BLAIR IS NO WHERE IN PICTURE !!!!
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2.2 Network Infrastructure at NIC, Port Blair
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ONLY ONE PERSON CAN ENTER SERVER ROOM !!!!
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2.2 Network Support Services

• All Servers (Web server, Mail server, etc.,)
  are ON
• 24 hours a day, 7 days a week

• Network support from 7 am to 8 pm, including
  Sundays

• Support personnel outsourced through private
  agency

• UPS is available, but likelihood of disruption
• of services during longer Power Cuts

• Moving towards support services on 24 / 7 basis

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LL Network Services to Offices in Port Blair
Secretariat (200 Nodes)
Raj Niwas
DHS
Transport
NIC, Port Blair
DC (South Andaman)
APWD
Census Office
Head Post Office
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Operational
Progress
LAN
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Evolution of Data Centres
Server Room
Web server, Data Base server, Proxy server, Mail
server, Anti virus server, Production server etc.,
Server Farm
Hosting all servers in a single location, in a
network environment
Storage Area Network
Server Farm with Fibre channel, pluggable disk
drives, RAID, Topology, ATL, etc.,
Data protection (Logical Physical security),
Fault Tolerance, Architecture, Design of iNOC,
Power, HVAC, PESS, Load Balancing, SLA,SLM , EMI,
Fire safety, Remote Management, DRC, etc.,
Data Centre

• Presently NIC, Port Blair is in Server Farm

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2.3 Video Conferencing

• VC studio functioning at NIC, Port Blair
  through LL

• VC system operational at Conference Hall,
  Secretariat
• Technical support provided by NIC LAN LL

• EVCS system established in C.S. Chamber LAN
  LL

• VC / EVCS through LAN existing 2 mbps Leased
  Line
• of BSNL

• Dedicated bandwidth of 2 mbps being procured
• for QoS (Quality of Service) of VC / EVCS

IT IS NEVER ADVISABLE TO MIX DATA AND VIDEO/MULTI
MEDIA IN SAME BAND !!!
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2.4 Training

• NIC conducts one programme every month

• About Windows, MS Office, E-Mail, Internet
  etc.,

• 5 Full days programme for LGC, HGCs etc.,

• Max of 20 officials trained in a month

• 10 computers for hands on training

• With Multi Media projector, Materials etc.,

• However, Issues Remain

AT THIS RATE WE WILL NEVER BE ABLE TO TRAIN ALL A
N EMPLOYEES IN OUR LIFE TIME !!!
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3. 1 Software Projects Developed Implemented
(From July 2006)
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WE HAVE REDEFINED E-GOV AS E-SERVICE IN LAST 2
YEARS !!!
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3.1 Software Projects Developed Implemented
(Contd)
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3.1 Software Projects Developed Implemented
(Contd)
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ALL PACKAGES ARE WEB BASED. MANY IN OPEN SOURCE
!!!
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4. Software Projects In Progress
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DIFFERENT PERCEPTIONS. INCUBATION TOO LONG !!!
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4. Software Projects In Progress (Contd)
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4. Software Projects To be started
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Software Projects - Technology Factor

• All projects from 2006 are completely in Web
  Based environment

• Many recent Projects (2007) in Open Source
  technology

• Software tools of

• ASP. Net (Microsoft Technology)

• PHP Open Source

• J2EE Open Source

• Zope , Plone and Python Open Source

• Joomla Open Source

• LAMP, LAPP Open Source

• Introduced new tools in projects like Bio
  Metric based verification,

Kiosk and web based dissemination, IVRS
(Phone), Payment
Gateway interface, etc.,
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National Level Projects of GOI

• Confonet For consumer forum

• District Courts

• National Portal

• CIPA and Immigration for Police department

• Agriculture census, Livestock census

• IDSP project of Health Ministry

• NREGA implementation at all block offices

• COMPACT, PAO2000 for Accounts

• National Horticulture Mission

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OUR OWN BREAD BUTTER PROJECTS !!!
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• Existing Website of A N Administration at
  www.and.nic.in

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TOO MANY WORDS !!!
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• New Web Portal of A N Administration under
  Construction

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In Open Source. With W3C standards, CSS, SOAP,
XHTML, !!!
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• Evolution of Personalized Web Service Portals
  (PWSP)

Website
Static Details (Mostly)
www.and.nic.in
Provide through website (Static Services)
Service websites
Provide through portal (Services Database
Interactive)
Service portals
DC (SA) office website
Provide personalized portals (Services Database
Interactive Personalized)
Personalized Service portals
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New website being developed
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• Example of PWSP

Welcome Mr Abhinav
Choose Your areas of Interest
Admissions, Results, Exams,
Education
v
Govt Vacancies, etc.,
Employment
v
Tenders / Works
Govt tenders etc.,
v
Govt Transport
Ship schedules etc., ,
Business / Industries
Govt Announcements, Proposals
v
RTI
RTI News, etc.,
Training programmes of Depts
Training
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• Example of PWSP

Welcome Mr Abhinav
Education
Employment
You have 2 postings, Last dated 12/01/2009. Click
for latest list
3 Vacancies notified last 1 week. Click for
latest list
Tenders
Business
10 tenders posted in last 2 days. Click for
latest list
No announcements in 1 week. Click for last list
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5. Some Major Issues being Faced in E-Governance
1. Limited software development resources of NIC
4 officers
2. Development Vs Implementation Vs Rollout Vs
Customization
3. Limited space in NIC, Power supply problems
4. No continuity in review of e-Gov projects at
Top level
5. Little review done by HODs on E-Gov projects
NO OFFENCE MEANT BUT IT IS TRUTH !!!
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5. Some Major Issues being Faced in E-Governance
(Contd)
6. No Regular updation of Department websites
7. Infrastructure facility to be drastically
upgraded
8. Lack of legal enforcements for e-Gov projects
9. Capacity building relating to Training
10. Do we have any policy on Standardization ?
11. What are Priority projects ?
12. Resistance to change, Ignorance of
E-Governance Persistence with outdated
technologies
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NO OFFENCE MEANT BUT IT IS TRUTH !!!
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Training (Human Resources Development)
Skill sets development at Levels required
1. Computer training for officials
2. Specific training for IT cadre
3. E Gov Orientation programme for HODs
4. Technology update programme of GIS, Open
source etc.,
5. Project training like NREGA, Plan Plus
6. Packaged training from CDAC, DIT, States
7. Introduce Linux and Open Office training
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TRAINING HAS TO BE MADE AS PART OF ACR !!!
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6. Road Map Ahead
1. NIC will stabilize existing projects
2. We will complete the projects identified -
Additional manpower
3. We will Roll out the projects - Additional
manpower
4. Will plan for extending ECS, FMS, PGMS to
other offices
5. Can initiate take up the ANIC (Islander
Card) project
6. Will train and work with IT cadre for better
output
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6. Road Map Ahead (Contd)
7. Will support e-Services on anywhere, anytime
concept
8. Will be migrating to IPv6, Web2/3 standards
nationally
9. Will introduce SoA, SaaS concepts in projects
10. Will introduce Open source software in Govt
office automation
11. Will continue E-Gov support services to A
N Administration
12. NIC can offer value added services like
Project Mgmt, Consultancy etc.,
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Summary
We have achieved some progress in E-Governance in
A N
But we should accept that we are no where
compared to other states
We can achieve more with support, coordination
vision
Whatever has been achieved are Individual,
Sporadic efforts, not due to Systems
Like in Running Race, e-Gov is competition not
just with what we are doing now compared to
earlier, but what other states are doing
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THANK YOU
FOR YOUR PATIENCE !!!
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