SUSSEX COUNTY 911 PAST, PRESENT AND FUTURE

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SUSSEX COUNTY 9-1-1PAST, PRESENT AND FUTURE

• A Presentation of the
• Sussex County Sheriffs Office
• Division of Emergency Management and
• 9-1-1 Coordination
• June 7, 2007

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Contents

• History of 9-1-1 in NJ and Sussex County
• 9-1-1 Laws and Regulations 2000 And As Renewed
  In 2007
• RCC State Study August 2000
• 9-1-1 Grant Requirements 2005 and 2006
• Recommendation 12 - Governors Committee on
  Consolidation and Shared Services - 2006
• Heldrich/Bloustein/Rutgers NJ 9-1-1
  Consolidation Study - October 2006
• A-12/S-45 Requires Consolidation of PSAPs
• RCC Consolidation Study for Sussex County
• RCC Frequency Propagation Study for Sussex County
• Current Staffing of Sussex County PSAPs and Two
  County Centralized PSAPs

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History of 9-1-1 in NJ and Sussex County

• Late 1980s Original Law Proposed No Less Than
  Two Telecommunicators (TC) On Duty At All Times
  Police Chiefs Were Against This And It Did Not
  Get Into The Final Law Or Regulations
• 21 of 24 Sussex County Municipalities Opted For
  Single/Centralized PSAP
• Sussex County Might Have Had Three PSAPs But
  Wound Up With Six
• Only Two Of The Six Current PSAPs Operate With
  Two TCs 24 x 7
• Two PSAPs Operate With One TC 24 x 7

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9-1-1 Laws And Regulations

• NJSA 5217C-1 et seq NJAC 1724-1 et seq
• Requires E9-1-1 Enhanced With Automatic
  Location Indicator (ALI) and Automatic Number
  Indicator (ANI)
• County To Have 9-1-1 Coordinator Responsible For
  Implementation Of 9-1-1
• Municipalities To Have Coordinators To Provide
  Information Requested By The County Coordinator
• County Coordinator Provides Oversight For House
  Numbering Of New Subdivisions, Checks All
  Addressing Discrepancies and Troubleshoots 9-1-1
  Issues

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RCC Consultants State Study August 2000

• Pointed Out Changes, Especially Cellular Use,
  And The Impact On 9-1-1
• Recommended 9-1-1 Funding Source
• Advised About Next Generation 9-1-1 And The Cost
• Recommended Consolidation Of PSAPs

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9-1-1 Grants/Grant Requirements2005 And 2006

• State Put A 9-1-1 Dedicated Surcharge On All
  Telephone Bills
• Grants To Counties To Study Consolidation
  Sussex County Received 67,500
• Grants To Municipal PSAPs For Equipment
• 05 - Must Serve Population Of 19,000 Or A
  Minimum Of Three Municipalities 5 Of 6 PSAPs
  Eligible
• 06 Same As Above But Must Have Had Two TCs 24
  x 7 For Six Months Prior To Application Only
  Sparta Eligible (Newton Went 2 x 24 x 7 In April
  07 And Will Be Eligible Next Year.)

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Recommendation 12 Governors Committee On
Consolidation And Shared Services Spring 2006

• This Recommendation Strongly Supports
  Consolidation Of PSAPs As An Economy Measure
• Refers To A Master plan To Upgrade Statewide
  9-1-1
• Recommends That The 9-1-1 Commission Be Given
  The Authority To Impose Standards On PSAPs In
  Order To Be Eligible To Receive Funding

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Heldrich/Bloustein/RutgersNJ 9-1-1 Consolidation
Study October 2006

• Study Team Actually Met With Andover Township
  Officials And County 9-1-1 Director
• Made Many Recommendations To Enhance Service And
  Reduce Costs
• Strongly Against Any Time Periods Where There Is
  Only One TC On Duty
• Strongly For Consolidation Of PSAPs

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A-12/S-45 New Law That Requires Consolidation Of
PSAPs

• Most Of This Law Is On Risk Management
• 9-1-1 Portion Gives Authority To Office Of The
  State Treasurer/Office Of Information
  Technology/Office Of Emergency
  Telecommunications Services To Require
  Consolidation Of PSAPs And Set Minimum
• 9-1-1 Call Volumes To Continue To Be A PSAP
• Refers To A State Plan Yet To Be Defined
• Based On Fact That State Controls 9-1-1 Routing
• State Can Determine Actual PSAPs

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RCC Sussex County Consolidation Study June 2007

• Documents Stakeholder Meetings
• Documents Current 9-1-1 Status
• Cost Analysis Of Current Sussex County
• 9-1-1
• Outlines State Of The Art Next Generation 9-1-1
• Outlines Alternatives
• Cost Projections On Alternatives

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RCC Frequency Propagation Study March 2007

• Requested By Fire and EMS Communities
• Shows Current Coverages
• Shows Problem Areas
• Shows Best Possible Coverage - 99/99
• Reviewed By Sussex County Radio Experts

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Current Staffing Of Sussex County PSAPs And
Comparison With Countywide Systems May 2007

• Two PSAPs Have 1 x 24 x 7
• Two PSAPs Have 2 x 24 x 7
• Two PSAPs Average 1.5 x 24 x 7
• Total Current Sussex County PSAP Staffing Is
• About 48 Fulltime Equivalent Employees
• Warren Countywide PSAP Averages 6 x 24 x 7 With
  30 FTEs Including 10 Supervisors
• Hunterdon Countywide PSAP Averages 5 x 24 x 7
  With 20 FTEs And 4 Supervisors

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THE FUTURE

• TO BE DETERMINED BY A CONTEMPLATIVE PROCESS
  INCLUDING A REPRESENTATION OF SUSSEX COUNTY
  STAKEHOLDERS AND WITHIN THE SCOPE OF STANDARDS
  YET TO BE SET BY THE OFFICE OF STATE
  TREASURER/OFFICE OF INFORMATION TECHNOLOGY/OFFICE
  OF EMERGENCY TELECOMMUNICATIONS SERVICES AND THE
  9-1-1 COMMISSION.
• 2007 SUSSEX COUNTY 9-1-1 GRANT PENDING