General PC Maintenance and Troubleshooting

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General PC Maintenance and Troubleshooting

• By Cain Fairbanks

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Top Five PC Problems

• 1. E-Mail (Sending/Receiving)

• 2. Network Connectivity (User Logons)

• 3. Issues With the Green Screen

• 4. Printer Issues

• 5. The Blue Screen of Death

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Characteristics of Virus and Spyware Infection

• Extremely Slow Processing
• Inability to open programs
• Internet Homepage gets changed
• Constant redirection to unscrupulous websites
• Phishing/Scamming emails sent to your inbox

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Ways to keep your PC running smoothly

• Reboot at least once a week
• Run a virus scan and update once a week
• Defragment your PC once a month
• Run disk clean up once a month
• Run spybot once at least once a week

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How to Defrag your PC

• Left click on Start
• Choose Programs, Accessories, System Tools, and
  Disk Defragmenter
• Choose Analyze (it will tell you if you have
  anything to defrag. or not)
• If you do, choose Defragment

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How to use disk Clean Up

• Left click on Start
• Choose Programs, Accessories, System Tools, and
  Disk Cleanup
• Choose the drive you want to clean (C drive)
• Let it scan
• Check all the boxes
• Click OK

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How to use Spybot

• Left click on Start
• Choose Programs, Spybot Search and Destroy
• Search for Updates (found on left side)
• Check boxes and download all updates
• Choose Safer-networking 1 (it is fast)
• Choose Search and Destroy and Check for Problems
  (found on left side)
• Infections will appear in red
• If you have infections, mark them (with a
  checkmark) and choose Fix Selected Problems

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Websites of Interest

• Anti-Virus
• www.grisoft.com
• Spybot Search and Destroy
• www.safer-networking.org
• Adaware SE
• http//www.lavasoftusa.com/software/adaware/
• Free Online Virus Scan
• Housecall.trendmicro.com