RUNNING IT LIKE A BUSINESS

1
RUNNING IT LIKE A BUSINESS

• Connecting with business management
• Don Bussell, President
• Omicron-USA

2
IT IS RELEVANT

• IT Doesnt Matter?
• CIO is not Necessary?
• A Second Opinion !

3
A Company within a Company

• CIO must operate as a President
• The Corporation is your Customer
• Products and Services must be sold
• Your clients have a choice
• Value perceived must exceed cost
• Image is the collective result of all

4
Keys for Success

• Business Plan
• Establish a PL
• Establish business based unit costs
• Establish an environment that is responsive,
  reliable and flexible
• Consulting company approach to all projects
• Recognize that your people resources are a
  critical asset to your company

5
Business Plan

• Mission Statement
• Key Strategies-i.e.. Improve margins/reduce
  costs/reach new markets
• Primary objectives-i.e. Deliver new receivables
  system/Simplify order entry process/add products
  to WEB ordering system.
• Operations initiatives-i.e. eliminate
  non-standard software/establish additional
  storage availability/increase processing
  capacity.
• Personnel Initatives-i.e. Establish manager
  back-up/improve customer interface, build
  communications skills/provide one personal skill
  improvement experience for each staff member.

6
Establish a PL

• Define and establish all your cost elements
• Breakdown the functions of each application into
  user based units.
• Determine the unit costs of your support
  resources and your development resources. (3 or
  4 categories)
• Establish an invoice per user department

7
Establish an environment that is responsive,
reliable and flexible

• Clean-up your operations
• Identify the dogs(Put a price on them)
• Isolate and eliminate trouble
• Create your model environment(hardware, software,
  network, data)
• Establish appropriate capacity levels
• Create an anticipatory environment

8
Consulting company approach to all projects

• Who is the buyer?
• Can he/will he pay/fund
• Formal commitment
• Commitment of the right business resources
• Do the detail(phased/tasked/realistic)
• Detailed, honest, timely reporting
• Never guarantee the unknown

9
Recognize that your people resources are a
critical asset to your company

• Establish core competencies
• Establish highest valued skills
• Rank your talent
• Reward the best
• Build business skills
• Display your role models
• Remove weak performers
• Select/develop and recognize excellence

10
Vision

• Have a vision of where you are taking your
  organization
• Put a clear and simple version of your vision in
  front of your people and your customers
• Everyday should be a step toward achieving your
  vision
• Every action that is not consistent with your
  vision must be noted and resisted if possible.
  
  

11
THANK YOU

• Have a great evening

• Omicron-usa.com