FEDEXPRESS

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FED-EXPRESS

• By Erik Quiralte

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FedEx Delivery Service

• HISTORY
• PAST
• PRESENT
  
• FUTURE
• CONCLUSION

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History

• Federal Express was founded Frederick W. Smith
  in 1965.
• It officially began operations on April 17,1973.
• Federal Express delivered 186 packages to 25 U.S.
  cities - from Rochester, N.Y. to Miami, Fla.
• The company's growth gained rapidly following air
  cargo deregulation in 1977.

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Past

• In 1974, Federal Express went on the air in six
  markets with an advertising budget of 150,000.
• After the first several international
  acquisitions federal express began overseas
  operations in 1984.
• FedEx was the first to offer 1030 am next day
  delivery,Saturday delivery and the first to offer
  Saturday delivery and the first express company
  to offer time-definite service for freight.

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Present

• Approximately 59,000 daily shipments.
• FedEx Express has a fleet of more than 665
  aircraft,but normally increases its flight
  schedule during daytime operations.
• On its busiest week Fed-Express deals with more
  than 6 million packages per night through the
  companys global network.
• FedEx.com was the first functional Web site to
  offer customers on-line shipping and tracking in
  the mid-1990s.

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Future

• FedEx will be able to deliver more than 5
  million shipments every business day.
• By investing more than 1.5 billion each year in
  people and information technology FedEx will be
  able to handle more than 100 million electronic
  transactions
• FedEx will be able to satisfy more customers than
  any other delivery companies through their
  deliver integrated business solutions.

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Conclusion

• More than 2 million visitors access www.FedEx.com
  each month.
• Is available in 14 languages.
• FedEx couriers log 2.5 million miles a day, the
  equivalent of 100 trips around the earth.
• It has a global reach to 204 countries.
• Provided the first functional application of a
  Web site with online tracking in 1994.

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ABOUT FEDEX GROUND

• FEDEX ground treats small package like the
  important business function it is. By having a
  competitive pricing with value added technology,
  such as a bar code scanning, en route tracking,
  and automated package sortation it is able to
  make it into a win-win situation for every
  customer.

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FEDEX GROUND FACTS

• Its headquarters is in Pittsburgh, Pa.
• Daniel J. Sullivan, is the President and CEO.
• It was founded in 1985.

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FEDEX GROUND SERVICE

• Service area is throughout North America,
  including the U.S., Canada and Puerto Rico.
• Its volume is about 1.5 million packages every
  business day.
• It has a workforce of more than 35,000 employees
  and independent contractors.
• It has a ground fleet of more than 9,500 vehicles.

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RECENT AWARDS

• Wal-Mart Stores, Inc., "Carrier of the Year"
  (1999, 2000)
• Quest for Quality Awards, Logistics Management
  and Distribution Report, Surface Package Carrier
  (2000)
• National Small Shipments Traffic Conference
  (NASSTRAC) and Logistics Management and
  Distribution Report, "Parcel Delivery Carrier of
  the Year" (1999)American Trucking Association
  Safety Contest, first place, "General Commodities
  Division, Miscellaneous Fleets, Linehaul, Over 20
  Million Miles" category (1998, 1999)
• American Trucking Association, President's Trophy
  for the best overall safety program (1996,2000)

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FEDEX GROUND CORE BUSINESS

• North Americas second-largest ground carrier for
  business to business small package delivery.
• Provider of innovative residential delivery
  service(FEDEX home delivery in most U.S. cities).
• Pioneer in applying advanced information
  technology to meet customer needs.

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FEDEX SHIPPING OPTIONS

• Weekend Service
• Hold at FedEx Location Service
• FedEx Collect on Delivery (C.O.D.)
• FedEx Air Charter
• Dangerous Goods Service

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Weekend Service

• FedEx makes it possible for you to ship on
  Saturday and get a head start on the workweek.
• Saturday service is available in the vast
  majority of U.S. cities. Specify Saturday
  delivery for Fedex priority overnight (delivery
  by noon or 130 p.m. for many shipments) and
  Fedex 2day (delivery by 430 p.m. for many
  shipments).
• Most areas have Saturday courier pickup.
• Many staffed FedEx drop-off locations are open on
  Saturday and some FedEx Drop Boxes have Saturday
  pickup.
• No Saturday delivery or pickup in Hawaii.

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Hold at Location

• Use this option if you need your package earlier
  than the scheduled delivery time, or won't be
  available to receive a delivery.
• Packages held for pickup can be picked up at a
  FedEx World Service Center.
• FedEx location addresses are available on Drop
  off Locator and this service is free.

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FedEx Collect on Delivery (C.O.D.)

• Few carriers return payment to you faster than
  FedEx typically next business day. C.O.D. is a
  great way to expand payment options for your
  customers.
• They call recipient before delivery so payment
  can be ready.
• Their customer can pay by personal check, money
  order, cashier's check, company check, official
  check or certified check.
• Available within the U.S. only.

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FedEx Air Charter

• FedEx aircraft are available to charter for
  unusual or extraordinary shipping needs, from
  racehorses to race cars.
• FedEx provides the plane and crew you choose the
  time and route.
• Ship any acceptable commodity that fits on the
  plane.
• Charters available in the U.S. and overseas for
  one-time or long-term use.

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Dangerous Goods Service

• FedEx Express is a world leader in transporting
  dangerous goods, which can include such items as
  nail polish, cologne, paint and perfume.
• All shippers are responsible to correctly
  identify, classify, package, mark, label and
  complete documentation for dangerous goods
  according to national and international
  governmental regulations.
• To ensure proper handling, dangerous goods cannot
  be offered in FedEx packaging.