Organizational Alignment Defined

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Organizational Alignment Defined
MISSION
Integrating and connecting the vision, value and
goals of the organization into daily decisions,
behaviors and actions
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Nine PrinciplesSM
Committo Excellence
Build Individual Accountability
Measure the Important Things
Align Behaviors with Goals and Values
Build a Culture Around Service
Communicate at All Levels
Recognize and Reward Success
Create and Develop Great Leaders
Focus on Employee Satisfaction
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Standards Team

• Team Leader June Darby, Clinical Services
• Adm. Assistant Eva Petenbrink
• Denise Baldwin Environmental Services
• Gwen Brown Ambulatory Care
• Jan Burton Dietary
• Robert Finch Radiology
• Eric Frisch Human Resources
• Donna Green Institute of Psychiatry
• David Habib Pediatric Physician
• Sheila Jones Childrens Hospital
• Sylvia Kelly Institute of Psychiatry

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Standards Team

• Marie Ladson Ambulatory Care
• Stephanie McGowan Physical Therapy
• Lisa McKellar Pediatric Cardiology
• Stewart Mixon University
• Rosalie Ramey Transitional Care Unit
• Reece Smith Compliance
• Dana Tumbleston University
• Robert Turner Neurology Physician
• Holly West Heart Center
• Terry Wilson Pastoral Care

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Goal of Standards

• Align Behaviors With Goals and Values
• Build Individual Accountability
• Build a Culture of Excellence

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Standards Development Process

• Work groups identified characteristics of a star
  performer
• - Examples positive attitude, hard worker,
  enthusiastic, respectful
• Applicable policies were reviewed for content to
  include in the standards
• Selected AREA values as Headers for standards
• - Accountability, Respect, Excellence,
  Adaptability

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Standards Development Process

• Characteristics placed under the Headers
• Statements written to define the characteristics
• Standards of behavior were approved by
  Administrators on July 20, 2006
• Developed brochure

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Standards of BehaviorImplementation Plan

• 1. Give each employee a Standards of Behavior
  brochure and commitment statement
• 2. Invite Staff to sign the Poster/Banner
• Post the Banner on the Department MUSC
  Excellence bulletin board
• 3. Read the commitment statement with staff
• and
• Ask employees to sign commitment statement by
• February 28, 2007

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Standards of BehaviorImplementation Plan

• Standards will be added to online job application
  process, PeopleAdmin,
• January 1
• Applicants must agree to abide by the standards
  before an application can be submitted

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Standards of BehaviorImplementation Plan

• Statement will include
• Only applicants who are able to commit to MUSC
  Excellence Standards of Behavior will be
  considered for employment.
• The commitment statement will print with the
  application.
• Have applicant sign both at time of interview

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Standards of BehaviorImplementation Plan

• Standards review and commitment statement will
  be added to general orientation in January
• Standards will be added to annual mandatory
  modules in CATTS in 2008

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Standards of BehaviorImplementation Plan

• The standards of behavior will be
• incorporated into the leader performance
• evaluation and rated

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Standards of BehaviorImplementation Plan

• Banner signed by Administrators will be hung
  outside cafeteria in January
• Additional banners will be hung
• Outside Main Hospital entrance
• Childrens Hospital lobby
• Storm Eye lobby
• Rutledge Tower lobby Ashley Garage entrance
• Institute of Psychiatry lobby
• Hollings lobby
• Charleston Memorial Hospital lobby

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