Title: Exploring Social Styles
1Exploring Social Styles
When you understand that your successis directly
tied to the world of which you are a part,then
service to others is just what makes sense. John
Woods
2aExpressive (motivator)
cAmiable (observer)
bDriver (producer)
d Analytical (analyzer)
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4The Expressive Social Style
Expressives seek to ________ their
environmentthrough __________________ to
accomplish results.
influence
interaction with others
5Expressive Strengths
Popular Persuasive People-oriented Sense of
humor Excels with challenges Approachable Social I
mage conscious
6Expressive OFIs (Opportunities for Improvement
- Can be gossipy
- Lucy doesnt usually work well alone
- Over-promises and under-delivers
7Tips for Communicating with Expressives
Ask questions about ideas and opinions Find
commonality Avoid arguing Summarize Agree on the
specifics Big glory recognition Too Many Need to
have focused goals work on Trust and Conflict
Resolution
8The Driver Social Style
Drivers seek to _________ their
environmentthrough __________________ to
accomplish results.
control
direct, forceful action
9Driver Strengths
Bottom-line focus Geter done attitude Restless
energy Wants to conquer new worlds Meets
deadlines Gets results Goes with gut instinct Too
Many Need to have focused goals work on Trust
and Conflict Resolution
10Driver OFIs
- Sometimes gut instinct isnt accurate
- Ricky can be impersonal
- Tends to be insensitive to feeling and emotions
11Driver Tips
- Clarify expectations
- Keep the relationship businesslike
- Support achievement of results
- Use what questions
- Focus on the problem, not the person
- Recognition of goal achievement
12The Amiable Social Style
Amiables seek to ___________________ in their
environment to carry out their respective tasks.
maintain the status quo
13Amiable Strengths
Steady Honest Dependable Process-oriented Precise
Helpful and friendly Great listener Maintains
possessions well
14Amiable OFIs
- Not the most creative thinker
- Ethel fears risk and change
- Can be shy
15Amiable Tips
Show personal interest Establish a cooperative
effort Draw out personal opinions Identify and
discuss potential future disagreement Be mindful
of commitments Personal recognition
16The Analytical Social Style
Analyticals seek to _______ their environmentby
requiring and providing _______ and ________.
manage
quality
accuracy
17Analytical Strengths
Logical Rational Organized Focuses on facts and
details Attends to the process All the numbers
balance Takes calculated risks Low to no
likelihood ofemotional bias
18Analytical OFIs
- Can be seen as defensive
- Fred has difficulty with emotional concepts
- Critical of imperfection
19Analytical Tips
Demonstrate through actions Acknowledge
disadvantages to the plan Be patient and
persistent Establish a clear timetable Keep
communication organized No surprises Private
recognition
20- Put on a tag that reflectsyour dominant Social
Style. - Oh, write your real name on it too.
- Break into a table group with otherswho share
your Social Style. - As a group, identify 5 qualities yourStyle
appreciates in service encounters.
21Thank you!
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