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ECOMMERCE

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Title: ECOMMERCE


1
ECOMMERCE
  • Sonitek International

2
E-commerce
  • E-Commerce (electronic commerce) is the buying
    and selling of goods and services on the
    Internet, especially the World Wide Web.
  • E-commerce sites range from a simple web page
    highlighting a single item to fully developed
    on-line catalogs featuring thousands of
    products.  The common theme in e-commerce sites
    is instant purchase, instant payment (if desired).

3
Advantages of E-Commerce site
  • Reducing the cost of doing business.
  • It enables start-up and small- and medium-sized
    enterprises to reach the global market.
  • Mass Customization E-commerce applications
    include easy-to-use ordering systems that allow
    customers to choose and order products according
    to their personal and unique specifications.
  • E-commerce allows network production The
    parceling out of the production process to
    contractors who are geographically dispersed but
    who are connected to each other via computer
    networks. The benefits of network production
    include reduction in costs, more strategic
    target marketing, and the facilitation of selling
    add-on products, services, and new systems when
    they are needed.

4
Sonitek E-Commerce
  • Sonitek E-commerce is a complete E-Commerce
    solution. It also provide mini CMS to manage and
    add content pages. Our E-commerce is based on the
    PHP and MySQL.
  • Click to see the demo of Sonitek E-Commerce
    website (http//cartdemo.sonitekinternational.ca)

5
Features of Sonitek E-commerce
  • Customers can manage their accounts (registration
    required), Admin can also manage customers
    account.
  • Shipping Address and Billing Address Management
    (Customers can enter their own Shipping Addresses
    and Billing Address )
  • Order History Admin can view all their previous
    Orders (and Order Details). Customer can also
    view all their previous Orders (and Order
    Details).
  • Order Confirmation Mail (Invoice) is sent to
    Admin(provided mail id as merchant) and Customer.
  • Tax Calculation according to billing address of
    customer.
  • On-the-Fly Price Conversion between different
    Currencies using Live Rates from
    http//www.currencysource.com. Multiple
    Currencies (admin can allow Customers to change
    the Currency and buy using an alternative
    Currency, Available in Silver and Gold Package)
  • Product catalogue Admin can manages unlimited
    Number of Products and Categories (Multi level
    category).
  • Quick Search for Products, Categories.
  • Product Ratings(Available in Silver and Gold
    Package).
  • Feature specific Products by setting them "on
    feature (Available in Silver and Gold Package).
  • Feature home page specific Products by setting
    them "on home page special(display in home
    page).
  • Feature New specific Products by setting them
    "on new(display in new product section,
    Available in Silver and Gold Package).
  • Customer can Compare different products
    (Available in Silver and Gold Package).

6
Features of Sonitek E-commerce
  • Multiple Images and Files (like Spec Sheets and
    Flyers) per Product.
  • Product Attributes (like Size or Color) can be
    added to Product.
  • Allows different Price Levels (retailer
    wholesaler, Available in Silver and Gold
    Package).
  • Different types of discount Normal discount,
    Full Site discount, Discount based on order value
    level (Available in Silver and Gold Package),
    Discount on date range (Available in Silver and
    Gold Package).
  • Sipping Calculation Flat shipping,
    Province/Postal wise flat shipping , Live
    shipping rate calculator (Canada Post) .
  • Manage different Currencies, Countries States.
  • Capable of live Credit Card Processing (Advance
    PayPal, Available in Silver and Gold Package).
  • Pre-defined Payment Gateways like PayPal.
  • Mini cart will show a summary of the contents of
    customer cart on each page that included at the
    time of integration.
  • Check out process indicator Shows steps where
    customer is in cart processing.
  • And many more. We will discuss each feature one
    by one.

7
Examples
  • Hi Tech Cell
  • Shea Butter Direct.com
  • http//www.hitechcell.ca
  • http//www.sheabutterdirect.com

8
Demo
  • Click to see the demo of E-Commerce website
    (http//cartdemo.sonitekinternational.ca)
  • Click to access the administrator panel(For
    manage the website) http//cartdemo.sonitekinterna
    tional.ca/ (admin panel)
  • Login Information for same
  • User Email demo_at_sonitek.ca
  • Password demo
  • Click to see How to manage website integrated in
    E-Commerce(user-manual)
  • http//cartdemo.sonitekinternational.ca/cartmanua
    l/video.html

9
ORDER FORM ECOMMERCE WEBSITE
  • Click to view the complete form Page1
  • Click to view the complete form Page2

Already Discussed in Static part. Also required
in E-commerce.
10
Continue form
11
Mini CMS (For E-commerce site)
  • Mini CMS (Static content management, information
    pages)E-commerce mini CMS allows customer to
    update content of existing pages, add new pages
    and delete pages. It also allow admin to add meta
    tags for the pages.
  • Our demo site links for CMS pages are
  • http//cartdemo.sonitekinternational.ca
  • http//cartdemo.sonitekinternational.ca/aboutus.ht
    m
  • http//cartdemo.sonitekinternational.ca/faq.htm
  • http//cartdemo.sonitekinternational.ca/link.htm
  • http//cartdemo.sonitekinternational.ca/contact_us
    .htm

12
Multilevel Categories
  • In our E-commerce site product is manage category
    wise. Multi level category can be created. Top
    multi-level navigation or left multi-level
    navigation (at the time of integration according
    to design) is produce to give listing of product
    categories.

Left Panel in demo site
13
Mini Cart
  • The mini cart shows a summary of the contents of
    cart on each page.
  • Mini cart is to keep updated on the status of
    shopping cart while continue to peruse product
    pages.

Left Panel in demo site
14
Simple search
  • A search box is provided at the time of
    integration that accept keyword from visitor of
    the site and display list of information pages
    where keyword matched.

Left Panel in demo site
Search Page
15
Homepage specials
  • Product marked as home page special are displayed
    in home page. This feature allows to promote
    specific products.
  • Click To view(http//cartdemo.sonitekinternational
    .ca)
  • In special product section

16
Product catalogue
  • Product is managed category wise, multi-level
    category can be created . Product catalog
    displays multilevel categories and subsequent
    products.

17
Shopping Cart
  • Shopping cart allows visitors to review what they
    have selected make necessary modifications or
    additions ,and purchase the merchandise.
  • When a site visitor will add a product in the
    cart. Cart page will display the product name and
    quantity to be order along with the applicable
    cost of that product.
  • There will be options to continue shopping ( take
    visitor to product page to add more product in
    cart ) , checkout order (take visitor to next
    step in cart processing ) , update the cart , or
    empty the cart.

18
Cart Page
19
Send link to a friend
  • Send link to a friend To refer a product page
    via email to friend.

Product Detail Page
Send Link To Friend Page
20
Normal discount
  • Site admin can enter a discount price against the
    normal price for a product. Product catalog will
    display the discounted product price over a
    stroked normal product price.

Normal price Discounted price
Product Page
21
Full site discount schemes
  • This scheme allows the site admin to enter
    discount in percentage for all orders
    automatically on some special occasion(specific
    period).
  • This discount will be applicable to each and
    every order that will be placed on the site in
    the time period.

Full site discount
Confirm page
22
Flat shipping
  • This will allow the site admin to define a flat
    shipping rate for all orders that will be placed
    on the site. The flat shipping rate will be
    applied to orders irrespective of any country or
    Province.
  • In demo site Preference of shipping (If any
    preferred shipping is activated than flat
    shipping will not apply)
  • 1gtzonal shipping.
  • 2gtstate shipping
  • (Province/Postal wise ).
  • 3gtflat shipping.
  • 4gtCanada post.

Flat Shipping is applied when all preferred
shipping is deactivated from admin panel
Confirm page
23
Province/Postal wise flat shipping
  • Site admin will be able to define the shipping
    rate as per any prefix of postal code
    series(state wise). Site visitor will get the
    shipping rate for his order depending upon the
    postal code that is provided in the shipping
    address.

Province/Postal wise flat shipping(state
shipping) is applied when zonal shipping is
deactivated from admin panel
Confirm page
24
Live shipping rate calculator (Canada Post)
  • This is the real time shipping rate calculator
    available from Canada Post website. Real time
    shipping rates of Canada Post will be displayed
    on order confirmation page.
  • To activate Canada post shipping Administrator
    will have to enter Canada post Merchant Id and
    Canada post Merchant Password provided by
    Canada post.

25
Taxation
  • Site admin will be able to define the total tax
    percent applicable for a province of any country.
    The tax percent will be the sum of all tax rates
    in that province. Site admin will be able to
    define the tax label for the applicable tax (for
    ex. (GST 5 PST 7), (GST 5 QST 9) ).

Displays name of tax and amount of tax
Confirm page
26
Payment By phone
  • Visitor can chose payment option as phone to make
    payment for his order. On this option a phone
    number of site owner (merchant) will be displayed
    so that visitor can contact the merchant for
    paying order amount manually.

Make Payment
27
Payment By cheque
  • Visitor can chose payment option as cheque to
    make payment for his order. On this option a
    customer can put the cheque details to confirm
    the order amount. When merchant will receive the
    cheque, order can then be processed further after
    confirmation of check details.

Make Payment
28
Payment By DD
  • Visitor can chose payment option as Demand Draft
    to make payment for his order. On this option a
    customer can put the demand draft details to
    confirm the order amount. When merchant will
    receive the demand draft, order can then be
    processed further after confirmation of demand
    draft details.

Make Payment
29
PayPal
  • On order payment page visitor can choose payment
    option as PayPal. Visitor will be using his
    PayPal account or credit card to pay the order.
  • Customer has to supply the PayPal merchant
    account login details to Sonitek in order to get
    the PayPal payment option live. Sonitek will
    handoff the site with the PayPal sandbox account
    integrated.
  • To see the demo of paypal payment from our demo
    website follow below instruction
  • Add a product to cart in demo website.
  • In fourth step of make payment page.
  • Before clicking the paypal button visit to paypal
    developer account by clicking the link
    https//developer.paypal.com
  • Login with Username techteam_at_sonitek.ca
    Password techteam. Click paypal button.
  • Login as buyer with Usernamewebbuy_1256649217_per
    _at_sonitek.caPassword sonitekdemo

30
Check out process indicator
  • 5 steps are involved in process of purchasing
    product.
  • 1gtCart
  • 2gtlogin
  • 3gtCheck out
  • 4gtConfirm
  • 5gtMake Payment
  • Process indicator Highlights the step where the
    visitor is in purchase process, so that visitor
    knows how much steps are remaining to place the
    order.

31
Advanced Search
  • Advanced search will allows site visitors quick
    search for products.
  • It enable to search text information as well as
    products in catalog.

Left Panel in demo site
Search Page
32
Featured Products
  • Some featured products will be displayed on the
    home page ( or any different section define at
    the time of site integration).
  • Site admin can feature specific Products by
    setting them " featured status in the product
    list from admin panel. This feature allows to
    promote specific products.

33
New Products
  • Site home page or left/right panel of site will
    show the top 3 latest added products.
  • Site admin will set the new status in the product
    list from admin panel.

34
Wishlist
  • A registered user can add any product in a wish
    list from the product detail page. User will be
    able to move products from wish list to cart
    again later.

Click to add in wishlist. To view wishlist click
on wishlist(3) button resides on top green panel
in our demo website
Product Detail Page
35
Comparison
  • A site visitor can add products into the
    comparison collection. Products will be compared
    based upon the common features.

Left Panel in demo site
Click to add in comparison collection
Product Page
36
Product feedback
  • Every product detail page contain a feedback form
    that a site visitor can fill and submit.
    Administrator can view feedback from
    administrator panel.

37
Rate products
  • Site visitor will be able to rate products. This
    feature will be available on product detail page.

Displays the rating
Click to rate Products
Product Detail Page
38
Product features
  • Site admin can define attributes of any product
    that can define the optional specifics of a
    product. For example color, size, etc. Based upon
    attributes product price may vary depending upon
    the additional or subtraction price applied by
    site administrator.

Product Features
39
Discount based on order value level
  • Site admin can define order discounts based upon
    the order value. Site admin can set different
    discount percent values for different order value
    levels.

40
Discount on a date range
  • Site admin can define a discount percent or
    amount between a particular date ranges. Discount
    will be applied to all orders placed between the
    specified date ranges.

41
Auto mailer
  • Site admin will be able to set the email content
    for various emails that the ecommerce website
    sends to customers or merchant automatically on
    various events (for example Order placed, Order
    paid, Order approved, Order cancelled, Automatic
    invoice, Forgot password, etc.)

42
Order history
  • A history of every activity on a order will be
    stored. This history will store every change in
    order status, order cart, order contact details
    and the person who is changing the order along
    with the date of change.

43
Payment By cc
  • Sonitek will give a real time payment gateway
    like Bean Stream, Authorize.Net, etc. for Credit
    Card processing to pay the order amount.

44
Multilevel pricing (Retailer, wholesaler)
  • Site admin will be able to create the types of
    users as Wholesalers, Retailers, etc. A product
    will be having option to put price for every type
    of users. When a registered member will login to
    the site, he will be able to see catalog prices
    applicable to him and will be able to place
    orders with those prices.

Multilevel Pricing
45
Multi currency pricing
  • Site admin will be able to add multiple type of
    currencies. Site visitor will be able to see the
    catalog price in any currency added by site
    administrator.
  • Currency conversion is done On-the-Fly using Live
    Rates from http//www.currencysource.com.

46
Ad banner module
  • Site admin will be able to add or manage banners
    from admin panel. Banner will have information to
    get a place on website and the duration to
    display on the website. Formats allowed for the
    banners will be .JPG, .GIF, .PNG.

47
Inventory
  • An inventory will be maintained for all products
    in the ecommerce application. Site admin can add
    the inventory value for a product as per his
    manual activities in his business for purchase
    orders. All orders successfully placed on website
    will result in reduction in the inventory values.

48
Order return module
  • In the My Account section of a registered user on
    e-commerce site there will be option to request a
    return against a particular order. Registered
    member can put the quantity of any product in a
    order as a return quantity that will be submitted
    to site administrator in a order return queue.
    Site admin can process that queue as per the
    manual process at merchant level.

49
Cache cart to resume order later
  • E-commerce site is capable to store the cart
    values for a particular user. This cache cart can
    be resumed later for placing an order by clicking
    on view cart from mini cart.

Left Panel in demo site
50
Automatic PDF catalog
  • Site will be capable of offering its visitors an
    automatically created PDF version of the complete
    catalog exactly as the catalog will displayed on
    the website.
  • To view pdf catalog click on pdf icon in our demo
    site.

Right Panel in demo site
51
Promotional showcase
  • Site home page will be having a place as a
    showcase. Site admin will be able to show either
    of content, flash, image banner on the showcase.

52
Promotional Popup on home page
  • Site will be having a promotional popup on home
    page that will be displayed automatically to
    every visitor. Site admin will be capable to
    manage the content of the popup window from admin
    panel.

53
Most viewed
  • Most viewed products(top 3) are displayed in home
    page and in every category on left/right panel of
    product catalog.

54
Recently viewed products
  • Recently viewed products(top 3) are displayed in
    home page and in every category on left/right
    panel of product catalog.

55
Cross sale products
  • Cross-sell products that are naturally related.
    Product detail page will display a list of cross
    sale products. For instance, if your customer
    just bought a bicycle, you could suggest mobile
    pumps, carriers and lamps.
  • Site admin will be able to set a list of cross
    sale products from existing product list for
    every product.

56
Up sell products
  • Up-selling involves persuading a buyer to
    purchase items which are sometimes more expensive
    than the item they are selecting to purchase, in
    order to render the sale more profitable.
  • These items are typically from the same product
    category and include upgrades, add-ons or
    non-tangible items like service packages,
    insurance, apps, or extended warranties.
  • Site admin will be able to specify an up sell
    product for a particular product. When site
    visitor will add a product into cart he will
    receive a page showing the related up sell
    product (if available) to add into cart. At this
    page visitor can add the old product or the up
    sell product in cart as per his preference.

57
Combo products
  • Site admin will be able to create combo products
    by combining two or more products from existing
    product list. Site visitor will be able to add
    that combo product into cart will all product
    specifications as applied by site administrator.

58
Next level discount intimation
  • Discount based on order value level Site admin
    can define order discounts based upon the order
    value.
  • Site admin can set different discount percent
    values for different order value levels.
  • The cart page of site will intimate the site
    visitor about the next level of order value for
    which the visitor can get more discount in
    order(to render the sale more profitable).

59
Cross sale discount
  • Site admin will be able to set the cross sale
    discount for every product.
  • When a site visitor will add a cross sale product
    into cart he will get the discount as applied by
    site admin.

60
Combo Product Discount
  • Site administrator will be able to put the
    discount value while creating a combo product.
    Site visitor will get the applicable discount on
    that particular combo product while placing the
    order.

61
Quantity discount
  • Site administrator will put the discount percent
    or value for different quantity levels for every
    product.
  • Site visitor will get the discount as per the
    quantity of product added into cart.

62
Up sell discount
  • Site admin will put the discount percent or value
    for an up sell product.
  • Site visitor will get the discount while
    purchasing the up sell product instead of regular
    product.

63
Discount coupons
  • Site admin will issue discount coupons. These
    coupons will have the discount either in terms of
    percentage or dollar value. The coupon will be
    applicable on either of order, category,
    product(s).
  • Coupon will be valid for a particular date range.

64
Referral module
  • This module will allow to site visitors to
    register as referral.
  • Site admin will authorize the referral and will
    specify the details for him like the commission
    percent per order, etc.
  • Referral module will having an account login that
    will show the details of his part of order
    commissions.

65
Affiliate module
  • This module will allow to site visitors to
    register as affiliate.
  • Site admin will authorize the affiliate and will
    specify the details for him like the commission
    percent per order, etc.
  • Affiliate module will having an account login
    that will show the details of his part of order
    commissions.

66
Quick books integration
  • Site admin will be able to export approved orders
    into Quick Books importable file format. Merchant
    can import the downloaded file into his
    QuickBooks software.

67
Multilanguage support
  • Site admin will be able to create languages in
    which site need to show the content.
    Administration panel will show different
    information boxes for different languages to put
    the content.
  • There will be no automatically language
    conversion on the site. Administrator has to put
    content for each language for every item himself.
    Site visitor will be having a language dropdown
    box to choose the preferred language to show the
    site content.

68
Gift Certificate program
  • Site admin will create rules to generate gift
    certificate based upon the number of points that
    a registered member will get on his previous
    order.
  • The gift certificate will get its value increased
    on each order by the points applicable. Customer
    can anytime redeem the gift certificate any time
    by placing the new order and using the gift
    certificate number on site.

69
Glossary
  • Add-ons Add-ons are programs that are added to
    website to increase it's functionality. And offer
    more facility for visitors.
  • Admin panel Administrator Control Panels is the
    area of a website, or content management system
    that allows the administrator to add, edit, or
    delete content. The Admin Control Panel is
    usually password protected.
  • Auto mailer Automatically email is generated and
    sent to recipients(admin and customer).
  • Bandwidths A measure for the speed (amount of
    data) you can send through an Internet
    connection. The more bandwidth, the faster the
    connection.(kbit/s, Mbit/s etc).
  • Canada post Merchant Id
  • Canada post Merchant Password
  • Canada post shipping
  • CMS(Content Management System) A
    content-management system or Web CMS is content
    management system (CMS) software, usually
    implemented as a Web application, for creating
    and managing HTML content. It is used to manage
    and control a large, dynamic collection of Web
    material (HTML documents and their associated
    images). A WCMS facilitates content creation,
    content control, editing, and many essential Web
    maintenance functions.
  • Coding To write or revise a computer program.
  • Database Data (information) stored in a computer
    in such a way that a computer program can easily
    retrieve and manipulate the data.
  • Discount To deduct or subtract from a cost or
    price.
  • Flash Flash is commonly used to create
    animation, advertisements, and various web page
    Flash components, to integrate video into web
    pages. A vector-based multimedia format developed
    by Macromedia for use on the web.
  • Footer The footer, as its name suggests, is the
    final piece of content located at the bottom of
    each page of web site.
  • Form A web form on a web page allows a user to
    enter data that is sent to a server for
    processing.

70
Glossary
  • FTP (File Transfer Protocol) A web server you
    can logon to, and download files from (or upload
    files to). It is a fast and convenient way to
    transfer files over the Internet.
  • Gallery Collection of image, videos etc.
  • Google Map Web mapping application.
  • Header In website context Top of WebPages, it
    mat be text n image both. Common text that is
    printed at the top of every page. It generally
    includes the page number and headings above each
    column.
  • host In website context A web hosting service
    is a type of Internet hosting service that allows
    individuals and organizations to make their own
    website accessible via the World Wide Web. Web
    hosts are companies that provide space on a
    server they own or lease for use by their clients
    as well as providing Internet connectivity,
    typically in a data center. Web hosts can also
    provide data center space and connectivity to the
    Internet for servers they do not own to be
    located in their data center, called collocation.
  • HTML Hypertext Markup Language. A standardized
    language of computer code, imbedded in "source"
    documents behind all Web documents, containing
    the textual content, images, links to other
    documents (and possibly other applications such
    as sound or motion), and formatting instructions
    for display on the screen. When you view a Web
    page, you are looking at the product of this code
    working behind the scenes in conjunction with
    your browser. Browsers are programmed to
    interpret HTML for display. HTML often imbeds
    within it other programming languages and
    applications such as SGML, XML, Javascript,
    CGI-script and more. It is possible to deliver or
    access and execute virtually any program via the
    WWW. You can see HTML by selecting the View
    pop-down menu tab, then "Document Source."
  • Image An image is a picture that has been
    created or copied and stored in electronic form.
  • integrate in website context website merge
    website design in cms website, merge different
    modules in website.
  • Interactive A computer program or system
    interacting with a human user, often in a
    conversational way, to obtain data or commands
    and to give immediate results or updated
    information
  • Logo LOGO is a unique symbol or design that
    represents a company. Also called, a trademark.

71
Glossary
  • Multi-level Having several levels.
  • Multilevel pricing Multi-Level Pricing provides
    multiple price levels for categorized customer
    (eg. Retailer, wholesaler)
  • MySQL MySQL stands for "My Structured Query
    Language". MySQL is an open source relational
    database management system (RDBMS) that relies on
    SQL for processing the data in the database.The
    program runs as a server providing multi-user
    access to a number of databases.
  • Navigation A part of website that let you
    navigate between different WebPages of a website.
  • non-technical Not having knowledge of
    programming language.
  • Online Calendar Calendar on website.
  • on-line catalogs Internet-based presentation of
    a set of items available for purchase, including
    description, price, and ordering information
    also called cyber catalog, electronic catalog and
    web catalog.
  • On-the-Fly"on the fly" describes activities that
    develop or occur dynamically rather than as the
    result of something that is statically
    predefined. For example, the content of a page
    that is sent to you from a Web site can be
    developed (and varied) "on the fly" based on
    dynamic factors such as the time of day
  • PDF Portable Document Format. The extension of
    the file is .pdf. This format was developed by
    Adobe Systems for ease of document sharing on
    the Internet and for easy printing of documents.
    It retains the original layout of the document
    when converted to a PDF file and is a very secure
    way of sharing and publishing information on the
    Internet.

72
Glossary
  • Percentage In mathematics, a percentage is a
    way of expressing a number as a fraction of 100
    (per cent meaning "per hundred"). It is often
    denoted using the percent sign, "".
  • PHP Hypertext Preprocessor, general-purpose
    scripting language that was originally designed
    for web development, to produce dynamic web
    pages.
  • RSS feed Short for "Really Simple Syndication
    refers to a group of XML based web-content
    distribution and republication (Web syndication)
    formats primarily used by news sites and weblogs
    (blogs). Any website can issue an RSS feed. By
    subscribing to an RSS feed, you are alerted to
    new additions to the feed since you last read it.
    In order to read RSS feeds, you must use a "feed
    reader," which formats the XML code into an
    easily readable format (feed readers are to XML
    and RSS feeds as web browsers are to HTML and web
    pages.
  • seo Search engine optimization, the process of
    increasing the amount of visitors to a Web site
    by ranking high in the search results of a search
    engine. The higher a Web site ranks in the
    results of a search, the greater the chance that
    that site will be visited by a user.
  • Sitemap A site map (or sitemap) is a list of
    pages of a website.
  • Updating Editing any thing to keep it up to
    date.
  • Uploading Placing the file to server.
  • URLA web address. The standard way to address
    web documents (pages) on the Internet (like
    http//www.sonitek.ca/)

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Glossary
  • Web application a web application is an
    application that is accessed via a web browser
    over a network such as the Internet or an
    intranet. It is also a computer software
    application that is coded in a browser-supported
    language (such as HTML, JavaScript, Java, etc.)
    and reliant on a common web browser to render the
    application executable.
  • web-software Software stored on a server and
    delivered via the Web based on the web, usually a
    combination of one or more interactive Web pages
    that can invoke and integrate Browsers, Active
    Server Pages (ASP), PHP, server-side Visual Basic
    or Java scripts, Access or SQL Server databases,
    HTML, XML, Cookies, and/or Component Object Model
    (COM) objects to create a dynamic website for
    bidirectional submitting, retrieving, and storing
    of information. A Web application is usually a
    three-tier structure, comprising a User Service
    tier (allowing user access to the application), a
    Business Service tier (allowing the user to carry
    out complex activities) and a Data Service tier
    (which allows data storage and retrieval).
  • Website A webpage is a document, typically
    written in plain text interspersed with
    formatting instructions of Hypertext Markup
    Language (HTML, XHTML).
  • World wide web The World Wide Web (known as
    "WWW', "Web" or "W3") is the universe of
    network-accessible information, the embodiment of
    human knowledge.
  • XML Extensible Markup Language, a dilution for
    Web page use of SGML (Standard General Markup
    Language), which is not readily viewable in
    ordinary browsers and is difficult to apply to
    Web pages. XML is very useful (among other
    things) for pages emerging from databases and
    other applications where parts of the page are
    standardized and must reappear many times.
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