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Building Technology Healthy Communities A Community Discussion

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Title: Building Technology Healthy Communities A Community Discussion

1
BuildingTechnology Healthy CommunitiesA
Community Discussion

David Keyes
MATC
Nov. 24, 2003

2
ACCESSAre we hardware enabled?

Computer at home
Email address?
Broadband DSL, cable modem
Cable TV
Cell phone
Wireless Internet

3
Outline

Experience and trends
What is the digital divide
Programs to address issues
Where is Milwaukee
Where should it be

4
Information Technology Indicators for a Healthy
Community
City of Seattle Department of Information
Technology
5
Why IT Signposts

Whole system look, geared to sustainability
Understand needs and impact over time
Bring people to the table to solve problems
Focus programs and resources
Provide supportive local data
Created community goals
International model

6
How

Public defines values
Expert team to identify indicators
Check-in with public
Data gathering analysis
Use the data
Refine the indicators
Recollect over time

7
Goals for a Technology Healthy Community

Enhance our local economy
Ensure equitable and affordable access
Solve social issues
Promote relationship building and community
development
Promote civic engagement
Support sustainability of our quality of life

8
Areas of Indicators

Access
Literacy
Business and Economic Development
Community Building
Civic Participation
Human Relationships to Technology
Partnerships and Resource Mobilization

9
Data Gathering

Residential Survey
Existing data from a variety of sources
(Education, Government, Industry)
Non-profits Survey
Community Organizations Survey

10
High Access
Seattle is a very wired city. However, our
research shows us that there are still many
residents without access to the tools and skills
needed to fully participate in the information
age. Households in the extremely low to moderate
income brackets are five times less likely to
have access to a computer in the home than
households with higher incomes. Less than half
(43) of senior citizens have a computer in the
home, making them almost three times less likely
to have a computer than all other age groups.
Less than half of residents with a high school
degree or less have a computer in the
home. African-Americans in Seattle are more than
three times less likely to have a computer in the
home than all other ethnic groups combined,
regardless of income, age, or education. never
used a computer would not have received this
question. It is likely that this situation
occurred in only a small number of cases. This
figure therefore is an accurate reflection of
access to e-mail.

75 of residents have an e-mail address
Significant high bandwidth use (18)
Natl Internet up 42 58 since 2000

11
Speed of Internet Connection at Home
12
Critical Gaps
Households in the extremely low to moderate
income brackets are five times less likely to
have access to a computer in the home than
households with higher incomes. Less than half
(43) of senior citizens have a computer in the
home, making them almost three times less likely
to have a computer than all other age groups.
Less than half of residents with a high school
degree or less have a computer in the
home. African-Americans in Seattle are more than
three times less likely to have a computer in the
home than all other ethnic groups combined,
regardless of income, age, or education.

Low Education
Low Income (5x lt)
Senior Citizens (only 43)
African-Americans (3x lt), Hispanics
Disabled residents
Issues access, training content

13
LITERACYAre we software enabled?

Operate word proc, spreadsheet
Internet search, use of forms
Email attachments, folders, listservs
Graphic manipulation
Web site
Install and learn new programs
Teach others

14
Business Economic Development
CTCs are ramps More than 60 percent of all jobs
require some experience with information
technology. Even with the slowing in the economy,
predictions done by the WSA show that Washington
colleges and universities are still not
graduating enough people with information
technology related degrees to meet predicted
workforce needs. Hourly wages for information
technology professionals are almost 50 percent
higher than that of the average worker.

Difficult to track IT occupations
Jobs need IT skills (gt 60)
IT jobs pay 50 more
Shortage of local workforce
Residents look for local business info online
(55)
Small businesses need training

15
Community Development
City of Seattle Overall access to a computer
includes respondents have access to a computer at
home, work, school, library, community center,
Internet café, and/or some other location.
Overall access to the Internet includes
respondents who have access to a the Internet at
home, work, school, library, community center,
Internet café, and/or some other location.
The question regarding e-mail access was asked
only of those respondents who have used a
computer in the past, have a computer at home, or
have access to the Internet at home. Some people
who have access to the Internet or a computer
outside the home only but may have said they have
never used a computer would not have received
this question. It is likely that this situation
occurred in only a small number of cases. This
figure therefore is an accurate reflection of
access to e-mail.