The Best People for the Best Program

1
The Best People for the Best Program

• Realizing Your Return On Your Human Resource
  Investment

2
Presented ByRecreation Services

• Jeff Lopez, Director
• Rene Lockenour, Associate Director
• Rickie Johnson, Coordinator

3
Presentation Objectives

• Session participants will learn how to. . .

4
Best People Team Rec

• Approach staffing as a winning program
  investment and not just an enormous line item
  expense.

5
Best People Team Rec

• Develop a 4 step program that includes
  recruiting, interview, orientation and
  recognition session that will yield quality
  applicants for all positions.

6
Best People Team Rec

• Introduce a culture of quality to your operation.

7
Who are the Best People?What is Team Rec?
8
First

• A unique approach to hiring part time staffing

9
Second

• A program that protects your investment

10
Third

• A program that emphasizes a service culture with
  measurable results

11
Fourth

• A program that emphasizes excellence and
  responsibility

12
Fifth

• A program that creates relationships

13
Sixth

• A program within a program for superior
  participant satisfaction

14
The Team Rec Approach

• A program within a program

15
Approaching Staffing as an Investment to your
Program
16
Who Are Your Program Participants?

• Your Team Rec Staff

17
Recruitment

• The KEY to getting the right people on the team

18
Recruitment The Presentation

• Speakers
• Message
• Location
• Image

19
Recruitment Expectations

• All expectations must be clearly outlinedor else?

20
Recruitment

• How Does Your Organization Define Success?

21
Recruitment

• The LOOK of Your Organization

22
Recruitment

• Absolute Rules, Values Behaviors

23
Recruitment

• Qualifications Preferred Experience

24
Recruitment

• Application Materials
• Selection Criteria
• Selection Notification

25
Interview

• Initial interview
• 2nd Interview
• Hiring Roster

26
Orientation

• Telling your story and establishing your culture

27
RecognitionDedicated Program Support Spaces
28
RecognitionLeadership Teams
29
Recognition

• Immediate Feedback
• Evaluation

30
RecognitionPlan to Celebrate Success
31
RecognitionEstablishing Incentive
ProgramsSpecial funds and support programs. .
.
32
Team Rec ResultsProgram OutcomesReturn On
Investments

• Retention
• Excellent Service
• Loyalty
• Satisfied Participants
• Competent Staff
• Safe Environment
• Well Maintained Facilities
• Quality Programs
• Developed Relationships

33
Questions?