Herman Miller Increases Customer Intimacy With Windchill DynamicDesignLink

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Herman Miller Increases Customer Intimacy With
Windchill DynamicDesignLink
Consumer Goods

• Company Background
• Award-winning company known for decades as the
  creator of timeless modern product designs that
  have been widely copied by others
• Business Initiative
• A need to re-engineer the order-to-manufacture
  process to improve collaboration with customers,
  and ensure that their growing reputation as an
  efficient special order provider is enhanced
• PTC Solution
• DynamicDesignLink provides best practices for
  design, variability product family management,
  resulting in optimal reuse, leverage and
  automation
• Results
• Using PTC Solutions has enabled Herman Miller to
• Allows dealers customers to instantly create
  and compare, in 3D visualization,
  multiple design variations and ensure
  specification accuracy
• Expect to reduce design-to-order response times
  by more than 50
• Expect to dramatically reduce time-to-market of
  new features and products from months to days

We fully expect that being able to specify
furniture that meets dealers exact needs will
help us to be chosen over the competition, and
ultimately,increase our sales volume. Jeff
Faber, Director of Product Development
Information Technology, Herman Miller