Job Network

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Job Network
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JOB NETWORK 2006-09
Information Session on Service Requirements and
Purchasing Arrangements 26 August to 12
September 2005
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Job Network Services From 1 July 2006

• employment services
• continues to deliver services under the Active
  Participation Model
• has extra tools to assist Welfare to Work
  priority groups

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Job Network and the Active Participation Model
Referral and Registration

• Centrelink - NSA/YA inc W2W PPS/PP with
  activity requirements, DSP/PP volunteers
• Direct Registration from 1 July 2005
• Comprehensive Work Capacity Assessment (CWCA) to
  JN, PSP, DOES, or alternate allowance (eg. DSP)

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Job Network and the Active Participation Model
General

• A single JNM assisting job seeker whilst
  unemployed
• Getting and retaining sustainable employment,
  especially for the most disadvantaged
• Service and outcome fees (and Job Seeker Account)
  
• Generally contracts market share of 137 ESAs
• 3 KPIs with six monthly performance reviews and,
  where appropriate, business reallocation/local
  tenders
• Quality services and compliance with Code of
  Conduct and Service Guarantees

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Job Network - Job Placement Services

• All JNMs will continue to automatically hold a
  Job Placement Licence (JPL)
• Existing active Job Placement Only Licensees will
  be invited, at DEWRs discretion, to extend their
  licences
• Others will be able to apply for a JPL through
  the normal ongoing purchasing process.

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Job Network and the Active Participation Model
Job Search Support

• Services are provided from day of registration
  and continue for as long as job seeker remains
  unemployed
• Services at Initial contact Vocational Profile,
  setting up preferred contact method, advice on
  kiosks and job search

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Job Network and the Active Participation Model
Intensive Support

• Continuum of assistance increases with length of
  registration
• Generally starts after three months registration
• Job seekers assessed as Highly Disadvantaged get
  immediate access to Intensive Support customised
  assistance
• Access to Job Seeker Account and outcome payments
  
• Link job seekers with Mutual Obligation where
  applicable

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Linkages with Community Work Coordinators

• Timely and equitable referral of job seekers
• Skills in Demand

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Activity Agreements

• Specify the job search and activities that a job
  seeker must undertake
• Designed to follow a job seeker from their
  commencement of unemployment
• Reviewed and updated at
• - the commencement of each stage of the
  continuum
• - when a new activity is started (including
  Mutual Obligation) or
• - whenever the job seeker's circumstances change

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Welfare to Work Employment Preparation

• A tailored service for parents, carers and mature
  age
• Demand driven for Fully JN Eligible, plus 5,000
  places for non-Fully JN Eligible with no recent
  work experience
• Starts on registration for those with no recent
  work experience (No RWE)
• Starts after three months registration for those
  with recent work experience (RWE)

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Welfare to Work Employment Preparation

• Parents, Carers and Mature age
• No RWE - 6 months of Employment Preparation on
  registration and get Intensive Support job search
  training after 3 months registration
• RWE - 3 months of Employment Preparation and
  concurrent IS job search training - both start
  after 3 months

• Mature Age who volunteer for early IS job search
  training
• No RWE - 6 months of Employment Preparation
  concurrent with IS job search training - on
  registration
• RWE - IS job search training starts on
  registration and then get 3 months of Employment
  Preparation after 3 months

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Welfare to Work Service Guarantee for Parents

• Features
• Aims to foster positive engagement with Parents
• Builds on existing JNM Service Guarantee
• Other features
• Level of job search required and mutual
  obligation will take into account individual
  circumstances
• JN Outcomes based on work capacity and
  requirements

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Welfare to Work Very Long Term Unemployed

• For job seekers who complete the second round of
  Intensive Support customised assistance (ISca2)
• VLTU assessment before the end of ISca2
• Comprehensive Work Capacity Assessor
• Full Time Work for the Dole
• Wage Assist
• Ongoing Intensive Support services

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Welfare to Work Very Long Term Unemployed

• Comprehensive Work Capacity Assessment
• CWCA will determine if job seeker can be better
  helped by different programme (eg. Personal
  Support Programme) or alternative income support
  payment
• JNMs can refer job seekers to CWCA at anytime
• Full time Work for the Dole
• JNM determines referral based on assessment of
  factors poor attendance at JNM contacts,
  breaches, poor job search.
• Refers to CWC for WfD placement of 25 hrs per
  week for10 months of year
• JNM contacts continue and participation in full
  time WfD reviewed after 10 months

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Welfare to Work Very Long Term Unemployed

• Wage Assist
• 4,600 for 26 weeks - 350 per fortnight paid to
  employers at 13 and 26 weeks, for real ongoing
  job
• Wage Assist places to be allocated based on JNMs
  share of very long term unemployed job seekers

• Ongoing Job Network services
• contacts with JNM every 2 months
• access to Job Seeker Account,
• referral to Mutual Obligation as applicable
• job seekers continue to attract IS outcome
  payments

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Purchasing Arrangements from 1 July 2006

• Aim to minimise disruption and reward strong
  performers
• Provide scope for new entrants
• Contract extensions to 30 June 2009 for Job
  Network ( NEIS)
• - 4 tests of performance
• - Contract extension subject to satisfactory
  performance
• Rolling local area tenders
• Specialists providers will have
• - similar tender arrangements to generalists
• - must address Selection Criteria for special
  client group
• - no guaranteed flow of job seekers

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Performance Management

• JNM performance measured against Key Performance
  Indicators (KPIs)
• Efficiency (KPI 1)
• Effectiveness (KPI 2)
• Quality (KPI 3)
• Star Ratings the primary performance measure
• Based on KPI 1 and KPI 2
• Produced for each site and at ESA contract level
• Allow comparison of all providers across all
  sites
• Additional data will be considered
• Rewards and sanctions will apply

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Rural and Remote Services

• Locational disadvantage supplement to theJob
  Seeker Account
• DEWR will identify flexible servicing
  arrangements
• Fee for Service

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Timetable

• 16 September - comments on exposure draft close
• Week beginning 12 September - draft ESC 3
  Contract Extension released for comment
• October Three year contract extension offers
  made
• November - RFT released for business not
  extended
• December - RFT closes
• March Contract offers dispatched

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• Questions?
• Feedback
• Your comments and input to the Exposure Draft
  documentation may be taken into account in
  finalising the RFTs
• Email espurchasing_at_dewr.gov.au
• Hotline [phone]
• Mail how to do this is on www.workplace.gov.a
  u/ESpurchasing
• Comments on Exposure Draft by 16 September
  2005