Emergency Situation in the ER

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Emergency Situation in the ER

• By
• Susan Berry
• Cassie Nacio
• Bettye Thomas
• April Trappio

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Problem Statement

• Assessment time and treatment time is increasing
  in the ER. What can be done about it?

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Key Variables

• Staffing
• Treatment Time
• Assessment Time
• Number of Patients

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Dynamic Hypothesis

• Increase in complications increases assessment
  time
• Increase in staff improves treatment time and
  assessment time
• Patients leave, decreasing assessment time

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Basic SF ER Structure
Equation target staff Patients / (Productivity
target treatment time)
UNITS staff persons patients / (patients /
(hourstaff person)) hour
UNITS of staff productivity patients/hour/staff
person or patients / (hour staff person)
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Adding ER Feedback
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Adding More ER Feedback
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Archetypes

• There are reinforcing and balancing feedback
  loops, but no archetypes