HARD TO REACH or NOT TRYING HARD ENOUGH

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HARD TO REACHorNOT TRYING HARD ENOUGH?

• Graham Hill
• Senior Manager Victim Support

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Hard to Reach GroupsSome Characteristics of Hard
to Reach Groups

• PHYSICAL OR SOCIAL ISOLATION
• ASPECTS OF THE PERSONS BEHAVIOUR
• POPULATION CHARACTERISTICS OF THE GROUP slip
  through the net
• CULTURAL PERCEPTIONS TRADITIONS
• NEGATIVE EXPERIENCE OF SERVICES IN THE PAST
• INACCESSIBILITY OF SERVICES OR SERVICE
  INFORMATION
• LANGUAGE BARRIERS
• FINANCIAL CONSTRAINTS
• Workshop Discussion What characteristics
  associated with groups/individuals are normally
  considered to be hard to reach?

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WHAT DO WE MEAN BY HARD TO REACH GROUPS?SOME
EXAMPLES DEFINED BY GROUPS

• Homeless people
• Children Young People
• Drug Users
• Lesbian women, Gay men, Bisexual and
  Trans-gendered People
• Minority Ethnic Communities
• Asylum Seekers
• Victims of domestic abuse
• Older People
• People with physical or mental disabilities
• People with Learning Difficulties
• Travellers Gypsies
• Faith Communities
• Rural Communities
• Workshop Discussion
• What groups should be considered as hard to
  reach?

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HARD TO REACH GROUPS

• QUESTION
• What does Hard to Reach mean to you?
• QUESTION
• How should we define Hard to Reach Groups?
• GROUPINGS
• CHARACTERISTICS
• NEED
• FROM GROUPS TO CHARACTERISTICS..

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NEEDS OF HARD TO REACH GROUPS

• RECOGNITION UNDERSTANDING BY THE COMMUNITY
• KNOWLEDGE UNDERSTANDING OF CLIENT GROUP
• INFORMATION
• CONFIDENCE
• ACCESS TO SERVICES
• ACCESS TO OPPORTUNITY
• SUSTAINED SERVICES
• RESOURCES CAPACITY
• Workshop Discussion
• To discuss the needs of hard to reach groups

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STRATEGIES FOR MEETING THE NEEDS OF HARD TO REACH
GROUPS

• LISTEN TO INDIVIDUALS COMMUNITIES
• ENSURE THAT THE VIEWS OF HARD TO REACH
  COMMUNITIES ARE LISTENED TO
• METHODS USED SHOULD BE NON STIGMATISING
  TERMINOLOGY NON STEREOTYPING
• GET TO KNOW YOUR AUDIENCE
• UNDERSTAND THEM
• ENGAGE WITH VOLUNTARY/COMMUNITY GROUPS ALREADY
  WORKING WITH HARD TO REACH GROUPS
• IDENTIFY OBSTACLES
• USE APPROPRIATE LANGUAGE/MATERIAL RECOGNISE
  NEEDS OF AUDIENCE
• REJECT A ONE SIZE FITS ALL SOLUTION
• Workshop Discussion
• Discuss appropriate strategies for successful
  interventions with hard to reach groups

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HARD TO REACHorNOT TRYING HARD
ENOUGH?Council for Voluntary Services