Deloitte Consulting

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What is Deloitte Consulting?
Created August 5, 2004
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Agenda

• Who is Deloitte?
• What do we do?
• Where do you fit in?

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Who is Deloitte?
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Who are we?

• A force to be reckoned with!

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Who are we?
We are business performance consultants focusing
on CXO consulting the alternative to the
traditional strategy boutiques technology
monoliths.
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Our Market Position
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What do we do?
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What do we do?
We work hand-in-hand with our clients to make
their business run better.

• Help clients make major strategic decisions and
  implement business operations improvements.

Strategy Operations

• Corporate Strategy
• Mergers Acquisitions
• CFO Services
• Operations Excellence

• Program Leadership
• Customer Channel Strategy (CCS)
• Supply Chain Strategy
• Business IT Strategy

Help clients achieve exceptional business
performance through their people by providing
change, learning, human resources, and
performance management services.
Human Capital

• Human Capital Strategy and Metrics
• Change and Learning
• HR Operations and Technology
• Total Rewards

• Actuarial Insurance Consulting

Help clients implement enterprise applications
that capture the information clients need to make
decisions and collaborate with other companies.
Enterprise Applications

• Program Management
• Business Process Redesign
• Business Case Analysis
• Vendor Evaluation

• Wide variety of technology related roles for
  leading package vendors (including Siebel, SAP,
  PeopleSoft and Oracle)

Help clients IT organizations solve business
challenges through the integration of technology
as discrete services and comprehensive
solutions.
Technology Integration

• Development Services
• Enterprise Connection Services
• Technology Architecture Services
• Information Dynamics

• IT Transformation
• Inter-Networking
• Enterprise Systems Management Security

Help clients manage their IT functions and
business processes so they can focus on core
competencies and hone competitive strengths.
Outsourcing

• Technology Outsourcing
• Business Process Outsourcing

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U.S. Consulting Industries and Segments
We make strategic choices about where we
play. The U.S. Consulting Function is aligned
with the U.S. DT Segments. U.S. Consulting will
focus on a subset (indicated in bold).
Consumer Business
Financial Services
Manufacturing
Health Care Life Sciences
Public Sector

• Consumer Services
• Retail, Wholesale Distribution
• Consumer Product Manufacturing
• Hospitality Gaming Casinos

• Banking
• Insurance
• Securities/Capital Markets
• Investment Management
• Real Estate Capital Markets

• Aerospace/Defense
• Automotive
• Process Industries
• General Manufacturing

• Health Plans
• Health Care Providers
• Life Sciences

• Federal / National State Govt
• Defense
• Health HumanServices
• Local Government
• Education
• Not-for-Profit
• Government-Operated Transportation

TMT
Energy
Real Estate
Aviation Transport Services(1)
41 U.S. DT Segments 21 U.S. Consulting Focus
Segments

• Construction
• Real Estate Capital Markets
• Hotel Resort Owners
• Real Estate

• High Technology Manufacturing
• Publishing, Media Entertainment
• Telecommunications

• Oil Gas
• Regulated Utilities
• Mining
• Power Generation
• Water Waste Water

• Air Transportation
• Water Transportation
• Rail Transportation
• Leasing
• Trucking Logistics

U.S. Consulting will not map people to these
Segments. Included in list for financial
reporting purposes only. (1) Aviation
Transportation Service Industry Segments are
supported and managed by the Manufacturing Lead
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How do we do it differently?
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Our Culture

• Non-hierarchical
• Encourage consultants at all levels from
  Business Analysts to Partners - to participate in
  all aspects of decision making during client
  engagements
• Community
• Support the communities where we live and work.
  Beyond financial contributions made by the firm,
  thousands of our people volunteer for hundreds of
  worthwhile causes
• Diversity
• Embrace diversity, which includes everyone, by
  implementing progressive practices which place a
  strong emphasis on recruiting, retaining,
  advancing and developing minorities and women
• Your office
• Frequent office events providing meaningful
  connection and mentoring opportunities for our
  people

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Consulting Benefits Challenges

• Travel
• Exposure to wide variety of industries and
  company cultures
• Project-oriented assignments
• Opportunity to work with experienced consultants
  and clients
• Work with highly motivated, intelligent people
• Resume builder
• Career Path Accelerator
• Building a Network
• Developing a broad skill set that is current to
  the market
• Required to re-invent yourself over your career
• Long hours and Long-distance relationships
• You manage your career
• Dynamic schedule
• Competitive salaries
• High expectations from client

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Where do you fit in?
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Are we a match?

• The Expectations
• Accelerated learning curves
• Accurate qualitative and quantitative
• analysis
• Development of research skills
• The Role
• We work as members of our consulting project
  teams. Although responsibilities vary from
  project to project, the assignments below are
  representative of a typical analyst role.
• Research business best practices
• Perform financial and competitive analyses
• Solve problems and provide creative insight
• Conduct client interviews
• Develop reports and analysis
• Participate in and lead presentations to
• clients

• Proficiency in leveraging software tools
• Strong work ethic

• Plan and execute knowledge transfer sessions with
  clients
• Foster intra/inter-office and external networks
• Provide research to enhance firms knowledge
  repository
• Help in the creation of sales proposals

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QA