Canada Student Loans Program at a glance

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Canada Student Loans Program at a glance

• Brad Brohman, Director
• Accountability and Performance Management
• Canada Student Loans Program
• Telephone [phone]
• Fax [phone]
• E-mail brad.brohman_at_hrdc-drhc.gc.ca

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Background Canada Student Loans Program

• Canada Student Loans Program (CSLP)
• Created in 1964 to make post-secondary education
  accessible to individuals demonstrating financial
  need.
• The program has provided more than 18 billion
  loans to over 4 million students.
• In 2000-2001 CSLP served 343,588 full-time
  students, 2946 part-time students and
  approximately 178,000 new borrowers-in-repayment.
• Delivery of the program is a partnership between
  the federal and provincial governments
• Students receive federal and provincial aid in
  nine provinces and the Yukon Territory
• Québec, North West Territory, and Nunavut
  Territory have opted out of the program and
  receive alternative payments.

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Background Canada Student Loans Program (contd)

• Canada Student Loans Program
• Movement is being made towards a client-centric
  delivery model.
• This means that above providing financial
  assistance to students attending post-secondary
  institutions, we are working to
• Promote awareness of the importance of
  post-secondary education and the need to plan for
  it.
• Provide a doorway to high quality, national
  educational information.
• Provide financial planning and budgeting
  services.

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Canada Student Loans Program Mission

• Mission
• Promote accessibility to post-secondary education
  for those with demonstrated financial need.
• Lower financial barriers through the provision of
  loans and grants.
• Ensure Canadians have opportunities to develop
  the knowledge and skills to participate in the
  economy and society.
• Program Priorities include
• Maintaining the governments commitment to
  accessibility.
• Making the loan experience a positive one.
• Supporting informed decision-making by the
  student.
• Ensuring performance, integrity, and
  accountability.

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Canada Student Loans Program Program Priorities

• 1) Maintaining the Governments commitment to
  accessibility
• CSLP is committed to making student loans
  accessible to students who have a demonstrated
  financial need by
• Making the trains run on time.
• Having policies, a service delivery
  infrastructure, and information resources that
  maximize the accessibility to post secondary
  education.
• Working with provinces to explore ways to renew
  student assistance.

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Canada Student Loans Program Program Priorities
(contd)

• 2) Making the loan experience a positive one
• CSLP is committed to enhancing the loan
  experience for students through
• Improved Student Contact
• Maintaining high levels of contact with student
  borrowers to ensure that they are aware of all
  the services and products available to assist
  them throughout the loan lifecycle.
• Banks and Service Providers, (Edulinx, BDP), have
  financial incentives/disincentives to encourage
  better management of the student loans portfolio.
• Student borrowers will be surveyed to measure
  their satisfaction with services offered by the
  Service Providers.

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Canada Student Loans Program Program Priorities
(contd)

• 2) Making the loan experience a positive one
  (contd)
• Integration of federal and provincial student
  loans
• Borrowers will only have one point of contact for
  information on their student loan.
• Borrowers will only have to make loan payments in
  one place.
• Streamline the administrative needs of the
  federal and provincial/territorial loan programs.
• Integration agreements have been signed with the
  provinces of Saskatchewan and Ontario.

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Canada Student Loans Program Program Priorities
(contd)

• 3) Support accessible, informed decision making
• CSLP clients are expert consumers of online
  information and expect services to be made
  available via online channels.
• The vision for CSLP under the Government Online
  Initiative involves client-centric, end-to-end
  delivery of student financial assistance within a
  network of integrated delivery channels.
• Interactive information and planning tools are
  being designed to support informed decisions in
  the selection and financing of learning for
  CSLPs existing and potential clients.

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Canada Student Loans Program Program Priorities
(contd)

• 4) Ensuring performance, integrity, and
  accountability
• Surveying student borrowers to ensure
  satisfaction with the program.
• Completing program effectiveness reviews.
• Aggressive management of loan default rates in
  partnership with provinces, territories, and
  service providers.
• Ongoing compliance audits.
• Developing a robust reporting regime.
• Recruiting and retaining personnel.

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Canada Study Grants

• Canada Study Grants
• CSGs do not have to be repaid (unlike student
  loans).
• CSGs aim to help students meet their financial
  need, but without increasing their debt burden.
• Canada Study Grants (CSG) financially assist
• -post-secondary students with permanent
  disabilities,
• -high-need part-time students,
• -women in certain doctoral studies,
• -student loan recipients with dependants.

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Further Information on Student Financial
Assistance in Canada

• Further Information
• CanLearn Interactive Website provides extensive
  information of value to those who are interested
  in post-secondary education in Canada. It can be
  accessed at www.canlearn.ca
• Information about federal student aid programs is
  also available on the Internet at the Canada
  Student Loans Program Website www.hrdc-drhc.gc.ca
  /student_loans/c/index_e.html
• Alternatively, please contact the Canada Student
  Loans Program at
• Canada Student Loans Program
• Human Resources Development Canada
• P.O. Box 2090 Station D
• Ottawa, ON
• K1P 6C6
• Toll-free 1-888-432-7377
• Toll-free TTY line 1-866-667-8554