The Dunedin Approach

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• The Dunedin Approach

Prepared by The Dunedin Oasis Centre for Problem
Gambling March 2009
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The Dunedin gambling environment

• 53 Venues
• 18 Societies
• 3 Counselling and Health Promotion Services
• 299 individuals approached The Oasis Centre for
  Counselling in the last 5 years

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Barriers

• It cant be done, Dunedin is too big!
• I dont want you bullying my staff.
• Whats the point they (we) can just wear a
  hoodie!
• Are we now complicit with the morals of the
  industry?.
• Itll cost a packet!

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The Process 1

• Participating in 3 monthly Community
  accountability meeting with Dunedin Casino and
  DIA.
• Casino vs Class 4 Venues
• A lot of difficult telephone calls
• Were all in this together
• Well attended meeting
• 2 articles in the ODT

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The Process 2

• Nominated co-ordinator(s).
• Format a letter/form for disseminating
  information and photograph by post to identified
  venues.
• Just did it. In 3 months we supported 6 people to
  self exclude
• Follow up phone calls to Societies and Venues,
  fewer difficult calls.

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Relationships

• Adaptation on our part from pot-shot mentality to
  collaboration.
• Mutual problem identified
• Listening to the problems the societies and
  venues were having with exclusion
• Creatively finding solutions
• Continual dialogue and follow up meeting

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The Future

• Simplifying the paperwork (fax/email)
• Our involvement in training of class 4 venue
  staff. Changing attitudes.
• Information cards
• Re-entry conditions for Class 4 venues