Certified Public Manager Program

1
Certified Public Manager Program

• Management Development Institute
• College of Business Administration
• Missouri State University
• May 6, 2009

2
What is a Certified Public Manager?

• A trademark professional designation
• A graduate of a nationally accredited CPM program
• An government manager with a specific set of
  knowledge and skills
• A professional credential

3
Who Participates

• State Government
• County Government
• City Government
• Federal Government
• Not-for-profit Organizations

4
History of the CPM Program

• Developed in the mid-70s in Georgia
• National CPM Consortium created 1979 for
• --Accreditation
• --Assist new programs
• American Academy for CPMs
• (professional organization)
• Almost 9,000 CPM graduates

5
What is the CPM Program?

• Nationally accredited
• Comprehensive leadership/management development
  program
• Designed for supervisors/managers in government
  and non-profitsno prerequisites

6
National CPM Consortium

• Purpose
• Promote CPM programs
• Provide monitor accreditation standards
• Facilitate program development
• Encourage innovation and development of linkages
  with organizations with similar interests

7
CPM Consortium Vision

• World-class leaders and managers for the public
  service.

8
CPM Consortium Mission

• Promoting professionalism, excellence quality
  principles in public management through

9
CPM Consortium Mission

• Endorsement of dynamic leadership, high ethical
  standards, development training, dedicated to
  serving the public interest.
• Adherence to the Certified Public Manager Program
  as the ideal comprehensive management development
  process
• Performance as a professional association/accredit
  ing body to maintain the highest standards

10
CPM Program Benefits

• Enhanced leadership skills increased knowledge
  of government practices
• Increased productivity quality of work in
  government organizations
• Organizations individuals exposed to new ideas
  approaches

11
CPM Program Benefits (2)

• Graduates join network of professional public
  managers at state and national level
• State level Missouri Society of Certified Public
  Managers - TBD
• National level American Academy of Certified
  Public Managers
• www.cpmacademy.org

12
Current CPM Programs

• 35 accredited programs30 states, Federal DC,
  Metro DC COG
• Management Development Institute of MSU Active
  Member August 2008
• - Only one membership granted in each state
• Programs vary widely

13
Member States
14
Program Requirements

• Address CPM Competencies
• 300 hours of structured learning activities
• At least 250 hours are instructor or facilitator
  directed (these do not all have to be in-class
  hours, they can be independent study, projects,
  etc.)
• At least 200 hours are related to the CPM
  Competency Model
• Written demonstration of effective application of
  core materials to job environment (normally a
  major applied project)

15
National CPM Competencies

• Personal and Organizational Integrity
• Managing Work
• Leading People
• Developing Self
• Systemic Integration
• Public Service Focus
• Change Leadership

16
1. Personal and Organizational Integrity

• Increasing awareness, building skills and
  modeling behaviors related to identifying
  potential ethical problems and conflicts of
  interest appropriate workplace behavior and
  legal policy compliance.

17
2. Managing Work

• Meeting organizational goals through effective
  planning, prioritizing, organizing and aligning
  human, financial, material and information
  resources

18
3. Leading People

• Inspiring others to positive action through clear
  vision promoting a diverse workforce.

19
4. Developing Self

• Demonstrating commitment to continuous learning,
  self-awareness and individual performance
  planning through feedback, study and analysis.

20
5. Systemic Integration

• Approaching planning, decision-making and
  implementation from an enterprise perspective
  understanding internal and external relationships
  that impact the organization.

21
6. Public Service Focus

• Delivering superior services to the public and
  internal and external recipients including
  customer/client identification, expectations,
  needs and developing and implementing paradigms,
  processes and procedures that exude positive
  spirit and climate demonstrating agency and
  personal commitment to quality service.

22
7. Change Leadership

• Acting as a change agent initiating and
  supporting change within the organization by
  implementing strategies to help others adapt to
  changes in the work environment, including
  personal reactions to change emphasizing and
  fostering creativity and innovation being
  proactive.

23
Program Standards

• Program Design
• General Administration Organization
• Technical Conceptual
• Analytical Conceptual
• Human Skills
• Program must provide substantive evaluation of
  subject matter in these four areas.

24
(No Transcript)
25
Program Overview

• Phase I-Management Academy 56 hrs.
• Phase II-CPM Modules
• CPM Workshops 175 hrs.
• Capstone Project 50 hrs.
• Reading/Assignments 42 hrs.
• Total Program Hours 323 hrs.

26
Phase I-Management Academy

• The Academy is an open enrollment program and is
  a prerequisite for obtaining certification.
  However, it may be taken concurrently with Phase
  II.
• State agency employees may obtain Phase I hours
  by attending Division of Personnel training
  programs. A list of pre-approved classes can be
  found on MDIs website or with the Division of
  Personnel.
• Completion of MDIs Supervision Certificate or
  Supervision Boot Camps qualify toward completion
  of Phase I.

27
Capstone Project

• Provides a unique opportunity to apply and
  integrate classroom learning with the real world
• Meets the National CPM Consortium requirement of
  a written demonstration ofeffectiveness in
  applying core materials to the job environment.
• Joins theory and practical application that will
  benefit the participants and the public who will
  benefit by the results of a real project

28
Missouri CPM Program

• Length Phase I is 56 hours and can be taken
  concurrently with Phase II. Phase II, 10 months
  over a traditional semester format beginning
  September, 2009 and ending June, 2010
• Format mix of residence and online, monthly
  courses that a cohort takes in sequence.

29
Cohort Locations

• September, 2009 Cohort
• Jefferson City
• Future Locations
• Kansas City
• Springfield
• Cape Girardeau
• St. Louis

30
Missouri CPM Program (2)

• Cost Phase I 1,395. Phase II 3,195 includes
  books and resource materials. (Lodging, food
  travel extra)
• Eligibility Requirements Current public agency
  managers supervisors (1yr.), with
  recommendation from supervisor and approval from
  advisory board.
• No prerequisites

31
CPM Program Topics

• Public Service 101
• Team Building
• The Foundation of Leadership
• Motivation and Ownership
• Managing Different Generations
• Problem Solving and Decision Making
• Organizational Culture In the Public Sector
• History and Culture of Politics in Missouri
• Strategic Visioning
• Policy Analysis

• Business Writing
• Legal Issues for Public Managers
• Public Personnel Management
• Financial Management Budgeting
• Intergovernmental Relations
• Safety and Security in the Public Sector
• Process Improvement Techniques
• Organizational Change

Professional credential involving study,
practice, application, and testing.
32
Contact Information

• National CPM Consortium
• See the website
• www.cpmconsortium.org
• E-mail cpmconsort_at_aol.com
• Call us 919-306-1787
• Fax us 919-845-9622
• Write us
• National Certified Public Manager Consortium
• 2516 Wertherson Lane,
• Raleigh, NC 27613-170
• Jack Lemons, Administrator
• American Academy of Certified Public Managers
  www.cpmacademy.org.

• Missouri CPM (MOCPM)
• See our website www.mdi.missouristate.edu
• E-mail MDI_at_missouristate.edu
• Call us 800-733-3203
• Fax us 417-836-7666
• Write us
• Missouri Certified Public Manager Program
• MDI/Missouri State
• 901 S. National
• Springfield, MO 65897
• Stacey Trewatha-Bach, Asst. Director
• Scot R. Scobee, Proj. Mgr.