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COACHING FOR EXCELLENCE

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Leading change is a planned journey into uncharted waters with a ... by Patterson, Grenny, McMillan, Switzler (2002) www.solution-tree.com. Crucial Conversation ... – PowerPoint PPT presentation

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Title: COACHING FOR EXCELLENCE


1
COACHING FOR EXCELLENCE
Welcome back!
Professional Learning Communities At Work
High Five Regional Partnership for High School
Excellence PLC Coaching Academy 2006
2
Leading change is a planned journey into
uncharted waters with a leaky boat and a mutinous
crew. Michael Fullan
3
(No Transcript)
4
PURPOSE
  • To support the implementation of Professional
    Learning Communities by providing educational
    leaders with the knowledge, tools, and skills to
    effectively lead schools and staffs through the
    change process

5
Session Two DESIRED OUTCOMES
  • Insights gained from collaborative reflection and
    analysis of steps taken
  • Working knowledge and tools for
  • Pyramid of Interventions
  • Building Consensus Managing Resistance
  • Establishing SMART Goals
  • Common Assessments
  • Team Clarity on Current Reality Next Steps
  • Confidence and Enthusiasm!

6
Todays Agenda
  • Welcome Back!
  • Reflections on Steps Taken
  • Collaborative Problem-Solving
  • Case Studies
  • What do we do when some students dont learn?
  • OR
  • Consensus and Conflict in a PLC
  • Teamtime
  • Wrap-up

7
Think Team Share
  • What animal are you most like in your
    professional life? Why?
  • What new learning do you hope to take away from
    this session?
  • What goals do you have for your teams time
    together?

8
NORMS for LEARNING
  • Listen through the filter of a question.
  • Share experiences to enrich others.
  • Set aside preconceived notions.
  • Pay attention to your feathers.
  • Learn by doing apply to your own work.
  • Postpone distractions.

9
Shaping our Reflections
  • Steps Taken
  • Squared with previous knowledge/experie
    nce
  • Diamonds in the Rough
  • Still Circling Around

10
With your team
  • Share your reflections.
  • Identify and agree on common thinking.
  • Be ready to post and share your individual and
    team reflections.

11
Carousel Sharing
12
What lies behind us and what lies ahead of us are
insignificant compared to what lies within
us. Oliver Wendell Holmes
13
Breaktime!
14
Lets Dig In!
  • Choose an area of focus
  • How Will We Respond When Some Students Dont
    Learn?
  • OR
  • Consensus and Conflict
  • in a PLC

15
Consensus and Conflict

in a
Professional Learning Community
16
Reflection
  • Consider Principal Roths efforts to build
    consensus for an improvement process and his
    approach to dealing with a staff member who was
    unwilling to support the process. What is your
    reaction? Can you identify alternative
    strategies the principal might have used that
    would have been more effective?

17
Leaders are visionaries with a poorly developed
sense of fear and no concept of the odds
against them. Robert Jarvik
18
Barriers to Success
  • The process Principal Roth used did not include
    the establishment of a clear decision-making
    process or a shared definition of consensus.
  • 2. He did not utilize effective strategies for
    confronting conflict.

19
  • Leaders are always in a better position to
    confront when they act as the promoters and
    protectors of decisions, agreements, and
    commitments of the group.

20
Heres HOW
  • Reach agreement on the decision-making process
    and the definition of consensus.

21
Maximum Appropriate Involvement
Level of Ownership
Consensus
Fallback
Gather Input from Team Decide
Gather Input from Individuals Decide
Decide Announce
Level of Involvement
22
Maximum Appropriate Involvement
  • What are the advantages and disadvantages of
    using consensus as a decision-making process?
  • What decisions fit each level of involvement?

23
How do you define consensus when your team
considers a proposal?
24
Continuum of Reaching Agreement
  • All of us can embrace the proposal.
  • All of us can endorse the proposal.
  • All of us can live with the proposal.
  • All of us can agree not to sabotage the proposal.
  • We have a majority at least 51 - in support of
    the proposal.

25
Consensus in a PLC
  • A group has arrived at consensus when
  • All points of view have been heard.
  • The will of the group is evident even to those
    who most oppose it.

26
Lets Try It!
  • All departments are required to create and
    administer common assessments and to
    collaboratively analyze the results.

PROs
CONs
27
Consensus in a PLC
  • A group has arrived at consensus when
  • All points of view have been heard.
  • The will of the group is evident even to those
    who most oppose it.

28
Time for Lunch
29

Successful groups know how to fight gracefully
they embrace the positive aspects of conflict and
actively minimize the negative aspects . . .
Conflict is an important resource for forging
better practices. Garmston Wellman, 1999
30
Heres HOW
  • Reach agreement on the decision-making process
    and the definition of consensus.
  • Confront disagreements and violations of
    commitments.

31
Crucial Conversation
  • A discussion between two or more people where
    (1) stakes are high, (2) opinions vary, and
    (3) emotions run strong.

32
Strategies for Engaging in Crucial Conversations
  • Clarify what you want and what you do not want to
    result from the conversation.
  • Attempt to find mutual purpose.
  • Create a safe environment for honest dialogue.
  • Use facts because gathering facts is the
    homework required for crucial conversations.
  • Share your thought process that has led to the
    conversation.
  • Encourage recipients to share their facts and
    thought processes.

Crucial Conversations by Patterson, Grenny,
McMillan, Switzler (2002)
33
Crucial ConversationPractice
  • Form a triad.
  • Identify each member as A,B, or C.
  • Follow the Structured Inquiry protocol.

34
  • Listening is not only the skill that lets you
    into the other persons world it is the single
    most powerful move you can make to keep the
    conversation constructive.
  • Difficult Conversations

35
Heres WHY
  • Conflict is an inevitable by-product of the
    substantive change process. In fact, the absence
    of conflict suggests the changes are only
    superficial because conflict is essential to any
    successful change effort.
  • (Fullan, 1993)
  • Changes in attitudes follow, rather than precede,
    changes in behavior.
  • Unwillingness to follow through sends mixed
    messages about what is important and valued.

36
Where are we now?
Where do we go from here?
37
Stretchbreak!
38
Teamwork Matters
  • Interdependence is what organizations are all
    about. Productivity, performance, and innovation
    result from joint action, not just individual
    efforts and behavior.

  • Pfeffer Sutton,
    2000

39
Coaches Reflection
  • What activities and strategies did you experience
    today?
  • How did your experience feel? What stood out for
    you?
  • What did you learn?

40
Team Time!
  • Share your learning, experiences, and feelings
    from today.
  • When/how/with whom might you share your learning
    experiences?
  • Be prepared to share your plans.

41
Let's Share!
42
REFLECTIONS
  • Ive learned . . .
  • I was surprised by . . .
  • I feel . . .
  • I look forward to . . .

43
Feedback please . . .
44
Until you are willing to be confused about what
you already know, what you know will never
become wider, bigger or deeper.
Milton Erickson, M.D.
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