A bunch of Exchange stuff

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A bunch of Exchange stuff!
Chris E. Avis chrisavi_at_microsoft.com ITPro
Evangelist Microsoft http//stewedprunes.com/blo
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Agenda

• Exchange Basic Info
• Some New Features
• OWA
• Disaster Recovery
• Security
• Troubleshooting

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Exchange 2003 ManagementStandard vs. Enterprise
Edition
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Exchange 2003 ManagementCompatibility Matrix

• Exchange Server fully supports Windows Server
  2003 AD environments
• Exchange 5.5 SP3, Exchange 2000 SP2/SP3, and
  Exchange 2003 work with Windows 2003 Global
  Catalogs and Domain Controllers
• Exchange 2003 Server is the only version of
  Exchange supported on Windows Server 2003
• Can not upgrade from Enterprise to Standard

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Exchange 2003 ManagementNew Manageability
Features

• Exchange System Manager
• Multiple Mailbox Move
• Mailbox Recovery Center improved
• Public Folder Management
• Dynamic Distribution Lists
• Volume Shadow Copy Service
• Recovery Storage Group (RSG)
• Delegation of Control

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Exchange 2003 and Outlook 2003PST / OST
Enhancements

• Unicode support has been added to the stores
• Outlook will use Unicode if the server supports
  it
• OST offline or cached mode
• PST auto-archive
• Existing OST/PSTs will not be upgraded
• New size limit on OST/PST (gt100 GB)
• Default size is 10 GB and can be controlled by
  the admin via policy

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demonstration

• Exchange 2003 Management
• Query-based Distribution Groups
• Delegation of Control
• Working with PSTs
• Mailbox Recovery

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OWA

• Supports Secure MIME (S/MIME)
• Allows encryption and digital signature
• Junk e-mail and sender filters
• Similar to Outlook 2003
• Automatic logoff
• Inactivity time-out automatically closes session
• Attachment Blocking

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demonstration

• Outlook Web Access
• Configuring and Testing OWA
• OWA Navigation and Messaging
• Securing with SSL

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Exchange 2003 Security FeaturesExchange 2003
Anti-Spam

• Connecting Filtering
• IP-based
• Global Allow and Deny lists
• Sender Filtering
• Messages from specific user or domain
• Messages with blank sender
• Verification of anonymous senders
• Recipient Filtering
• Messages sent to nonexistent recipients
• Allow only authenticated users to send to a DL

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Intelligent Message Filtering

• Blocks SPAM at the Server
• Recognizes SPAM and Legitimate email
• Recipient, domain, Real Time Block lists
• Filters after SMTP connection drops
• Based on Microsoft SmartScreen Technology
• Where to get
• http//www.microsoft.com/exchange/imf

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Securing and Configuring Exchange Distributed
Services Changing the Default SMTP Banner

• SMTP displays version information by default
• Possible security hole
• IIS configuration information stored in the
  Metabase
• Use MetaEdit to change the default SMTP Banner
• Q281224 for more information
• Q303513 for IMAP4 and POP3

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demonstration

• Exchange 2003 Security Features
• Exchange Security
• Outlook 2003 Security
• Outlook Web Access Security
• Exchange IMF

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Backup Best PracticesBackup Applications

• Windows Backup
• Integrates with Windows Server and Exchange
• Accesses Information Store directly
• Shadow Copy
• Speeds up backup
• New in Windows Server 2003
• Third party backup programs

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Not a good Backup Plan!!!
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Backup Best PracticesImplementing Backups

• Design and schedule backups
• Service level agreement
• Tape rotation
• Leave Circular Logging disabled
• Let the Backup delete the logs
• Log file location
• Keep log files and databases on separate drives

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Backup Best PracticesTypes of Backup
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Backup Best Practices Backing up the Metabase

• Exchange requires IIS to function
• Backup of IIS configuration is critical
• Backup with IIS Manager console
• Within IIS MMC
• Backup with iisback.vbs script
• Csript \SystemRoot\system32\iisback.vbs

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Backup Best Practices Planning Best Practices

• Write out and follow backup procedure
• What to backup and how often
• Keep alternate hardware on hand
• Run a trial restoration periodically
• Backup Active Directory

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Backup Best PracticesDesign Best Practices

• Store log files and Information Store on separate
  physical drives.
• Keep Information Store volume under 50 capacity
• Speeds restore process
• Copy damaged database before restore
• Increase message and mailbox retention

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Mailbox RecoveryDeleted Mailbox Retention

• Mailbox Recovery Center
• New in Exchange 2003
• Quickly recovers deleted mailboxes
• Retain until backed up setting
• Time limit set in System Manager
• As resources allow

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demonstration

• Backup Best Practices
• Backing up Exchange with Windows Backup
• Backing up the metabase
• Other preparations (item retention settings)