AES Loan Processing Update

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AES Loan Processing Update
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Automated Loan Services Update

• Put/Direct Loan Servicing
• Security Changes
• Loan Processing Enhancements
• Product Enhancements

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Put/Direct Loan Servicing

• Loan Purchase Commitment Program
• PHEAAs role
• Distribution of loan volume

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FedLoan Servicing
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Put/Direct Loan Servicing

• School experience/tools
• School contact information
• 800.655.3813
• SchoolSupport_at_myfedloan.org

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Put/Direct Loan Servicing

• Borrower communications
• Borrower experience/tools
• myfedloan.org

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Security Changes

• System access - Authoritative Source Agreement
• Password parameter changes
• Eight characters
• Uppercase Alpha
• Lowercase Alpha
• Number
• Additional changes System Timeout

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Loan Processing Enhancements

• Emailing Notices of Guaranty
• Emailing borrowers when applications are
  available online

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Product Enhancements

• Account Access Status Information
• Mass Updates
• Loan Counseling
• Alec Loan Certification

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Updated Status Information
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Mass Updates Enhancements

• Update loans which have been certified, but not
  guaranteed
• Updated loans which are guaranteed, but not
  disbursed by AES
• Increased usability and ease in processing

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Loan Counseling Enhancements

• Allows schools to provide their definition of
  half-time enrollment
• Updated through counseling registration
• Assists schools in meeting regulatory requirement

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Alec Loan Certification

• Stafford, PLUS and Alternative Loan certification
• Move between records without returning to the
  list
• A withdraw option allowing for a simplified
  withdraw process  
• Immediate loan processing results for submitted
  certifications and withdraws
• Certifications Processed list to view loans
  recently processed
• School-created templates to reduce keystrokes

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Certification Inbox - Queue List

• To process individual records from the queue
  list, click on the borrowers name.
• To process the full listing, select the Process
  All option.
• To process several records, place a checkmark in
  the box and choose Process Selected from the
  toolbar.

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Loan Certification

• Complete Stafford, PLUS and Alternative loan
  certifications from one display.
• Easily move from one record to the next within
  the list.
• View the borrowers demographic information, as
  well as his or her other pending requests and
  those recently processed.

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Loan Withdraw

• Withdraw applications quickly and easily with
  few keystrokes.

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Processing Results

• For loan certifications and withdraws, you will
  receive instant processing results.
• If there was an error on the record or something
  was inputted incorrectly, click Update Submitted
  Data to change any field which you have just
  submitted.

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Templates - Manage Alec Options

• Create and edit templates in the same way that
  you manage folders and views.
• Templates are shared by all users at your
  institution.

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eCourier

• Process all FFELP and Alternative Loans with any
  processing partner
• File Management System (FMS)
• Provides transmission functions for schools with
  Financial Aid Management Systems (FAMS)
• Send and receive loan files to and from the
  appropriate processing partner
• School Based Software (SBS)
• Web-based product used to process loans with any
  processing partner

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PageCenter Reports

• Guaranty Reports
• ECASLA Reports
• Pre-cert Apps Not Returned
• Disbursement Reports
• Disbursement Roster
• Disbursement Summary
• Cancels to Enrollment Status
• Disbursements in a hold Status
• Suspended Account Notification

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Questions?

• If youd like more information or if you have any
  questions, please contact Automated Loan Services
  at
• 800.443.0646, Option 4, Option 1
• OneLINKServices_at_aesSuccess.org