Information Technology Services ITS Website

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Welcome!

• Information Technology Services (ITS) Website
• Quick LinksComputing Computing at The Citadel
  

New Employee Orientation
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Computing Services

• Accounts/Systems/Passwords
• Computer Labs Multimedia Classrooms
• Multimedia Center for graphics design
• PCs, Printers, and Equipment
• Network and Infrastructure

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User Services

• Help Desk 2nd floor of Bond Hall 253/MMC
• helpdesk_at_citadel.edu and 953-HELP
• Evening Help Desk in Daniel Library
• Student proctors in computer labs
• Technical Support Training
• Hotline

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IT Policy

• Not an ITS policy, but a Citadel policy
• Responsible use of Information Technology Policy
• Applies to all users of college computing
  resources, whether affiliated with the college or
  not

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IT Policy

• If its illegal, immoral or prohibited by Citadel
  policy, dont do it even if its not
  specifically covered by IT policy
• Ruckus

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IT Policy

• Violation may result not only in temporary or
  permanent loss of access to IT resources but also
  in suspension or termination of employment and
  other disciplinary or legal actions

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Computer Security

• Issues specific to Higher Education
• Mixed constituencies
• Faculty
• Staff
• Student employees
• Students
• Guests
• General Public

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Computer Security

• Issues specific to Higher Education
• Academic Freedom

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Computer Security

• Issues specific to Higher Education
• Non-professionally managed systems on network

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Computer Security

• Issues specific to Higher Education
• Users expected to take basic security steps and
  practice safe computing.
• Beware taking home files with student IDs, etc.

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Electronic Mail

• Access to electronic mail
• Citadel mail service (Exchange/Outlook) On and
  Off-campus
• Access to personal email
• (Gmail, Yahoo, Hotmail, etc.)
• Is not blocked supervisors discretion

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Electronic Mail

• Mass mail
• Departmental lists and student lists
• Daily Bulletin college news notices
• No Chain Letters!

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Safety

• We do filter for spam/phishing schemes, but
  always use common sense!
• Do not disable anti-virus software
• Resist Download Now! and free offers
• Backup your work!

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Information Privacy

• Individual usage and content is not normally
  monitored but authorized staff may do so with
  cause

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Information Privacy

• ITS has safeguards in place to protect private or
  confidential information stored in central
  systems, but cannot guarantee confidentiality

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Information Privacy

• Any information stored on any device is subject
  to inspection with cause

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New Technology

• Exciting changes!
• Easier, user-friendly screens
• Improved workflow ...
• Opportunities and challenges!

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