Developing

1
GMS Workshop February 2009
Developing Common ASEAN Tourism Curriculum (CATC)
Presenter Catherine Ng William Angliss
Institute
2
Project Objectives Technical Deliverables
2

• Lack of a common curriculum across ASEAN
• Harmonise different Tourism Curriculum Frameworks

1
2

• No mutual recognition
• Assist MRA facilitate labour mobility
• Harmonise Regional Qualifications Framework
  Skills Recognition System

Endorsed CATC with minimum standards
Endorsed RQFSRS

• Varied tourism standards and HR capacity
• Promote consistency uniformity in tourism
  training standards

4
3

• Capacity building of CLMV countries in
  implementing CATC RQFSRS
• Narrowing development gaps amongst ASEAN
  Countries

Train the Trainer Program for CLMV Countries
242 competency standards For 6 labour divisions
3
Who were involved
3

• ASEAN Secretariat
• ASEAN Task Force for Tourism Manpower Development
• Technical Reference Group (TRGs)
• 1041 key stakeholders
• Industry (both Hospitality and tourism)
• Educational institutions
• Government

4
Methodology of CATC RQFSRS
4
CATC RQFSRS
5 project phases
Validate/ revise 1 2
5
Methodology of Developing Competency Standards
6
Methodology for Train the Trainer Program in CLMV

• Local TRGs of CLMV nominated 4 participants per
  country
• Joint screening process
• Selection criteria
• CVs
• Conducted a 2-week intensive Train the Trainer
  Program
• Held in Hanoi
• 16 participants were assessed

7
Challenges, lessons learnt and whats next
1
2
3

• Effective communications mechanism close
  engagement
• -ASEC
• ASEAN Task Force for Tourism Manpower Development
• Local TRGs

• Continuity and importance of local TRGs
• Invite relevant / interested stakeholders
• Prior in-country visit briefings

• Develop Competency standards first
• Rationalise 300 unit titles of ACCSTP competency
  standards to 242

Project design
Engagement co-ordination
Relationship building approaches
8
Challenges, lessons learnt and whats next
5
6
4

• Face-to-face communications / workshops
  irreplaceable
• Gather feedback
• Answer questions
• Build consensus amongst stakeholders

• Encourage local TRGs to joint facilitate the
  program
• Translate materials if budget allows
• Organise translators if needed

• Develop a portal to distribute information to
  stakeholders
• Developed www.waseantourism.com
• Create an online forum
• Dissemination of
• information

Communications
Some language barrier
9
Challenges, lessons learnt and whats next
7
8
9

• Develop ASEAN Certified Trainers and Assessors
• Create a pool of trainers by adopting Master
  Trainer Assessor model

• Create a web portal for training resources
  (toolbox) for new standards
• A knowledge bank and discussions forum
• Supportive
• environment

• Run intensive Train the Trainer programs in
  parallel with development of skills standards
  framework
• Create Project Champions/Advocates

Capacity building I
Capacity building II
10
Master Trainer Assessor Model

• Multiplying effects
• Mentoring
• ASEAN GMS Certified Trainers Assessors

11
End of presentation
Thank you. Any questions?