Windows XP Tutorial Critique

1
Windows XP Tutorial Critique

• Presented by The MATLAB Group
• Payam Motabar
• Colin Won
• Damon Hauser
• Julian Spelinger

2
Microsoft Windows XP

• Comprehensive Online Tutorial for Windows XP
• Created by the Baycon Group
• URLtm

3
Audience Analysis

• Novice computer users or people new to the
  Windows operating systems
• Long-time Mac and Linux users
• The Technologically Inept
• Demographic
• Children
• Senior Citizens

4
Tutorial Format

• Organized in Frequently Asked Question format
• Explains Basic Tasks by
• Modified Screen Shots
• Numbered step by step instructions AND
• Paragraph explanations

5
Tone of Tutorial

• Instructions and explanations concise, clear, and
  easy to follow
• Organization of topics seems arbitrary
• Magnitude of topics on front page can seem
  overwhelming

6
Following Directions

• All steps are present and easy to follow
• Several steps are neglected in a few examples
• However, step to access applications usually
  omitted

7
How do I Change my Wallpaper?

• Right-click your desktop.
• Highlight Properties
• (Did not say to Click)

8
How do I Change my Wallpaper?

• Select the wallpaper you want from the list that
  appears in the Background box.
• Select how you want your image to appear on the
  screen.
• (Did not Specify where Drop-Down Menu of
  Position Box)
• Center Place the image in the center of the
  screen.
• Tile Have the image display as tiles across and
  down the screen.
• Stretch Stretch the image so the image covers
  the entire screen.
• Did not mention to click Apply

9
Our Process Manual Should

• Have detailed, correct, and comprehensive
  instructions
• Use plenty of modified screenshots
• Be organized in clear, simple way as to not
  intimidate the user

10
ANY QUESTIONS???????