Ted Marra

1
Ted Marra

• Total Industry Experience
• 3 years as full time university professor
  (mathematics/statistics)
• 36 years of business experience
• 26 years in management consulting , training and
  development in almost all countries from Africa
  to Japan
• Assisted over 100 of the worlds largest global
  organisations in all products and service areas
  as well as the public sector
• IBM, Xerox, Shell, DuPont, RBSG, TietoEnator ,
  Electrolux, Johnson Johnson, Boeing, Rolls
  Royce, Ministry of Defense (U.K.), Nortel,
  Citibank, Motorola, Siemens, Hackensack
  University Medical Centre, Volkswagen,
  Anglo-American, Colgate-Palmolive, Airbus, Parco,
  Total Petroleum, Stora Enso, Sonoco, Milliken,
  Eastmann Chemical, British Telecom, WellMark Blue
  Cross and Blue Shield, Kesko, An Post
  (Ireland),Cisco, Compaq, Apple, Dow Chemical
• Current Position
• Chief Strategy Officer, Sybrid
• Previous Positions
• Past President/Owner MQI, Boston
• Past Director/Owner, Centre for Innovation
  Management Europe, U.K.
• V.P. Walker CSM, Indianapolis
• V.P. TARP Washington, D.C. and Kansas City,
  Missouri
• Sr. Manager Strategic Business Planning, Goodyear
• Manager, General Motors Worldwide Product
  Planning Staff
• Public Sector Senior Policy Advisor, U.S.
  Federal Government (Reagan Administration)

2
Ted Marra

• Education
• BSc Mathematics (University of Akron)
• MS Statistics (University of Akron with 3.96 GPA)
• 30 hours of doctoral work in mathematics and
  statistics (Case Western Reserve University,
  University of Michigan)
• Exec MBA in Management from Michigan State
  Advanced Management programme (Selected by
  General Motors to participate). Graduated with
  honours and induction into Beta Gamma Sigma
  business honorary
• Related Professional Business work
• Selected as part of nationally competitive
  programme Presidential Executive Exchange
  Programme
• Have taught in four EMBA programmes at different
  universities in Switzerland (Zurich, Bern,
  Zug/Lucerne and Fribourg)
• Taught at Falmouth School of Quality in Boston
  (MBA)
• Taught at Walsh College of Business Accountancy
  in Policy and Strategy
• Taught in the EMBA programme at Leeds University
  Business School, U.K
• Significant work experience and teaching in ISO
  and 6 Sigma
• Over 15 years experience in working with
  companies around the world to utilise the EFQM
  Business Excellence and Malcolm Baldrige
  Performance Excellence Frameworks

3
Ted Marra

• Other Relevant Information
• Prolific writer of journal articles. Over 15
  business reports and journal articles for noted
  European Business journals.
• Multiple book reviews and columns written for top
  journals in Europe
• Frequently sought after speaker
• CIO Forum 2008, Saicon 2008, Marcon 09, Mancon
  09
• Considered a thought leader in these areas
• Strategic Relationship management (26 years)
• Relationship strategies, complaint management,
  contact centres, market/customer research and CRM
  IT, Key Stakeholders
• Strategic leadership
• Organisational change
• Strategic marketing/repositioning/restructuring
• Business Excellence (EFQM and Malcolm Baldrige)
• 6 Sigma/Innovation

4
Ted Marra

• Strengths
• Visionary and intuitive strategic thinker
• Viewed as a thought leader in Europe
• Dynamic, passionate, charismatic communicator
• Significant breadth and depth of analytical
  knowledge and skill
• Very strong data and information interpretive
  skills
• Strong customer focus and ability to build
  exceptional business relationships
• Team player and change agent
• Educator, coach, mentor at all organisational
  levels factory floor to CEO
• Exceptional presence and group facilitation
  skills
• Ability to create non-threatening and fun
  learning environment
• Systems thinker with ability to integrate and
  communicate complex ideas and approaches easily
  and clearly
• Extensive project management experience
• Skilled in strategic market planning and business
  development