Presentation to the Royal College of General Practitioners N'I'

1
Presentation to the Royal College of General
Practitioners N.I.

• Presented by
• Claire Gallagher Susan Caskey

2
IssuesPre- appointment

• Apprehension
• Preparation
• Access to surgery
• Awareness of reception staff
• Other patients reactions

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IssuesAppointment

• Calling system
• GP introduction
• Explanation of procedure(s)
• Emotional support
• GP knowledge of specialist support
• Accessibility of information

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RNIB NIs vision is that Northern Ireland is the
best place in the world for blind and partially
sighted people to live, work and socialise.
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Solutions

• RNIB Visual Awareness training.
• This will address
• apprehension,
• preparation,
• awareness of GP staff,
• awareness of GPs
• calling system GP introduction
• explanation of procedure(s)

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Solutions

• RNIB Access audit.
• This will address
• access to surgeries
• Referral to RNIB ECLO
• emotional support

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Solutions

• RNIB Production of Accessible Information
• addresses accessibility of information
• Referral to RNIB for
• IT assessment/training
• Access to Work assessments
• Daily Living Products
• This addresses GP specialist knowledge

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Next Steps?

• How do we take this forward?
• RNIB NI wants to engage with RCGP NI
• Partnership working