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American River College ARCHY

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Sort tickets by attributes. Confirmation email. Track ticket. Technicians & Supervisors ... Assign tickets. Reopen tickets. Identify and compare. 17. Usability ... – PowerPoint PPT presentation

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Title: American River College ARCHY


1
American River College ARCHY
  • Phase V Testing and Manual

Yakup Akcora Mae Shalymar B. Bachiller Jason
Lau Veve Simonian Yami Gaitan
2
Agenda
  • Project Background
  • Project Status
  • Testing Plan
  • Integration Tests
  • System Tests
  • Manual
  • Questions

3
Project Background
  • Client
  • ARC- IT Department
  • System
  • ARCHY

4
Agenda
  • Project Background
  • Project Status
  • Testing Plan
  • Integration Tests
  • System Tests
  • Manual
  • Questions

5
Project Status (On time and on Target)
6
Project Status (On budget)
7
Agenda
  • Project Background
  • Project Status
  • Testing Plan
  • Integration Tests
  • System Tests
  • Manual
  • Questions

8
Testing Plan
9
Agenda
  • Project Background
  • Project Status
  • Testing Plan
  • Integration Tests
  • System Tests
  • Manual
  • Questions

10
Integration Tests
  • Unit Test ? Integration Test
  • All classes passed unit test
  • Can classes work together?
  • User Interface Testing
  • Use-Case Testing
  • Interaction Testing
  • System Interface Testing

11
USER INTERFACE Use Case Testing
  • Are the functions working properly?
  • Buttons
  • Menus
  • Links
  • Classes
  • Open ticket button ? Open ticket?

12
Interaction testing
  • Large ? Small ? Sections
  • Class Diagrams
  • Sequence Diagrams
  • Collaboration Diagrams
  • Sections ? Small ? Large
  • ARCHY able to open ticket? YES!
  • Test close ticket

13
System interface testing
  • Data transfer ok between systems?
  • Use Cases
  • Open ticket ? Database
  • Currently planning on this test

14
Agenda
  • Project Background
  • Project Status
  • Testing Plan
  • Integration Tests
  • System Tests
  • Manual
  • Questions

15
System Tests
  • How efficient is ARCHY?
  • Requirement Testing
  • Usability Testing
  • Security Testing
  • Performance Testing
  • Documentation Testing

16
Requirement testing
  • Does ARCHY meet the requirements?
  • User create ticket
  • Report generation
  • Sort tickets by attributes
  • Confirmation email
  • Track ticket
  • Technicians Supervisors
  • Assign tickets
  • Reopen tickets
  • Identify and compare

17
Usability testing
  • Design for users
  • Users are not Computer Science or MIS
  • User interface
  • Straight forward?
  • User friendly?
  • Clear description?
  • Edit
  • Single click
  • Minimum links
  • Delete unnecessary items

18
Security testing
  • Firewalls
  • Logins
  • Disaster recovery
  • ARC Domain Controller Security

19
Performance testing
  • Does bottle neck exist?
  • Multiple updates
  • Multiple users open ticket
  • Website 350-400 queries simultaneously
  • ARC-IT 300-400 case per month
  • ARC-IT test their own system

20
Documentation testing
  • Documents ? Manual
  • Functions What it says?
  • Easy to understand?
  • Documents ? Use system

21
Agenda
  • Project Background
  • Project Status
  • Testing Plan
  • Integration Tests
  • System Tests
  • Manual
  • Questions

22
ARCHY Manual
  • Includes
  • System overview
  • Pages functionalities
  • Instructions on how the system works
  • Purpose
  • User reference of the system
  • Good example of Manual
  • Helpbox user guide

23
Questions???
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