Common Payment Service

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Common Payment Service

• In Partnership for Success
• Office of State Controller
• Office of Information Technology Services

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Common Payment Service

• Service Sponsors
• Office of State Controller
• Office of Information Technology Services
• Objective
• To enable State agencies and local governments to
  process financial transactions via a statewide
  enterprise solution.
• Or
• Government Without Red Tape

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Common Payment Service

• Benefits
• Convenient for citizens due to online payment
  options
• Cost reductions for services offered by
  leveraging existing technology and streamlining
  business processes
• Improved cash flow management
• Common electronic payment infrastructure that
  facilitates both credit card and ACH (Automated
  Clearing House) transactions (debit card, account
  drafts)

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Common Payment Service

• Service Offerings
• Citizens have the option of making payments via
• Credit Cards
• Electronic Funds Transfer(EFT)/Automated Clearing
  House (ACH)
• Citizens may access these services via
• Web software applications (Internet)
• Interactive Voice Response (Phone Future)

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Available Options via the Common Payment Service
Engine
Credit Card
SunTrust Merchant Services Real-Time
Transaction-Based
My Merchant View Online Reports
Wachovia Treasury Services
Batch Processing
WEBInvision Online Reports
Standard Online Reports
Bank Draft ACH/EFT
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Available Methods via the Common Payment Service
Engine
Web Application
SunTrust Merchant Services Real-Time
Transaction-Based
Customer Service
My Merchant View Online Reports
Interactive Voice Response (Future)
Wachovia Treasury Services
Batch Processing
Mainframe Applications
WEBInvision Online Reports
Standard Online Reports
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Common Payment Service

• Utilization by
• State Agencies
• Personal and Corporate Income Tax Payments
• Direct Deposit of State Income Tax Refunds
• Vehicle Registration Renewal
• Hunting and Fishing Licenses
• Inter-Agency Fund Transfers
• Agency-Local Government Fund Transfers

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Common Payment Service

• Utilization by
• Colleges and Universities
• Student Enrollment Application Fees
• Student Parking Permits and Citations
• Campus Cashiers Office Services
• Online Access to Student Accounts

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Common Payment Service

• Potential Utilization by
• Counties Municipalities
• Utilities Payments (Water, Sewer, Solid Waste)
• Parking Tickets and Moving Violations Payments
• Personal and Property Tax Payments
• Vehicle Tax Payments
• Business License Payments and Renewals
• Building Permits
• Parks and Recreation Reservations (Classes,
  Picnic Shelters)
• Library Overdue Fines
• Animal Control Fees

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Common Payment Service

• Our commitment to you
• Provide complete financial services for
  e-Government
• Support state and local initiatives to provide
  government services
• Consolidate transactions to ensure the lowest
  costs from financial institutions

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Common Payment Service

• We do all this for you as your one-stop service
  provider
• Connectivity
• Minimal connectivity required (VPN, Connect
  Direct)
• Resources
• Automated processing for file transfers
• Automated notification of processing results
• Switch-over capabilities to secondary systems
• Skills
• We provide technical documentation and guidance
  for you to develop your interface to CPS

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Common Payment Service

• We do all this for you as your one-stop service
  provider
• We deal with the financial institutions,
  processors, and business partners.
• We offer the means for you to develop your
  interfaces to Common Payment Service.
• We provide the security necessary to protect
  sensitive financial information, both for storage
  and transmission.
• We provide disaster recovery of your financial
  transactions through our Business Continuity Plan
  for mission-critical systems.

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Common Payment Servicehttp//www.osc.state.nc.us/
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Common Payment Servicehttp//www.osc.state.nc.us/
EPP/overview.html
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Common Payment Service

• Online Payment Options

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Common Payment Service

• Credit Card Payment Option

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Common Payment Service

• ACH Payment Option

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Business Management ReportingWachovias
WEBInVision online reports include

• Transaction Search
• Using various search criteria, such as date range
  and check number, this report displays
  transactions that have posted to their account.
• Returned Items
• This report displays the returned items received
  as of the previous day with detailed descriptions
  of each item.
• Account Summary Detail
• This report displays balances and detail
  transactions for the previous business day.
• For a demo CD of Wachovias WEBInVision product
  please contact Luke Harris (lharris_at_mail.osc.state
  .nc.us) at the Office of State Controller.

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Business Management ReportingSunTrusts My
Merchant View online reports include

• Point of Sale
• This report displays the sales for each line of
  business over a specific time period. Items
  displayed include batch reference number, submit
  date, terminal number, submitted and processed
  amounts, along with processed counts.
• Single or Multiple Day Funding
• This report displays reconciliation information
  as related to funds deposited to the customers
  bank account. Items displayed include bank
  account, routing/transit number, funding agency
  and amount.
• Outlet Statement
• This report displays the customers monthly
  statement. Items displayed include monthly
  deposits, discounts and adjustments, checking
  account transfers, and merchant interchange
  qualification summary (MasterCard and Visa
  interchange rate charges).
• For more information concerning the details of
  SunTrusts My Merchant View product please
  contact Luke Harris (lharris_at_mail.osc.state.nc.us)
  at the Office of State Controller.

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Technical Operations Reporting Common Payment
Service online reports include

• Settled ACH Files Report
• This report displays summary information,
  including total amount and transactions, for
  files that have been transmitted.
• Authorized Credit Card Transactions Report
• This report displays detailed information for
  credit card transactions that have been
  successfully authorized.
• Settled Credit Card Transactions Report
• This report displays detailed information for
  credit card transactions that have been settled.
• Access to these reports is secured and restricted
  only to each customers specific information.

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Please Contact Us

• For information about using this service
• Tom Hill, ITS Amber Young, OSC
• Service Mgr, CPS Mgr, Central Compliance
• 919-431-1583 919-981-5481
• For more information about this and other service
  offerings
• Gary Alexander, ITS John Barfield, OSC
• Director, Enterprise Solutions Asst State
  Controller
• 919-981-5528 919-981-5470