Training for Organizations

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Training for Organizations

• Training Delivery
• Mediated Instruction

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Mediated Instruction

• New technology does not usually diminish the use
  of old methods we use a technology when it
  serves a particular purpose, when it is
  effective.
• -Lipson, 1984

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Adult Learning and Mediated Instruction

• How does mediated instruction fit in with what we
  know about how adults learn?

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Mediated Instruction Media

• Books and journals
• Audio vide tapes
• CMI
• Performance Support

• Written tutorials
• CAI
• Multimedia
• Web-based training

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Using Books and Journals Effectively

• Tie objectives to learning goals
• Include a study guide
• Have learner keep a log
• Have learner complete activity sheets

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Audio and Video Tapes

• Offer additional sensory input

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Computer-Based Training

• CAI
• computer assisted instruction
• CMI
• computer managed instruction
• IMS
• interactive multimedia systems

• PSS
• performance support systems
• WBT
• Web-based training

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Computer-Assisted InstructionTutorials

• Drill and Practice
• Instructional Games
• Modeling
• Simulations

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Computer Managed Instruction

• Learner profiles
• Transcripts
• Class rosters
• Class schedules
• Also, can generate, administer, and score tests

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Interactive Multimedia Systems

• Interactive video tape format
• Laser Disk format
• CD-ROM format

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Web-Based Training

• Registration
• Discussion boards
• Chat rooms
• Multi-point audio and video
• Assignments
• Interactive quizzes

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Visit these Web sites for WBT

• http//www.course.com
• http//www.lotus.com
• http//www.blackboard.com

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Performance Support Systems

• Help desks and online help
• Expert systems
• Databases
• Hypermedia
• visit Gloria Gerys Website
• http//www.epssinfosite.com

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Delivering Mediated Instruction

• Create an implementation plan
• Coach or guide the user

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Concluding Exercise

• CBT at PHH Vehicle Management Services