Secure Internet browsing and email

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Secure Internet browsingand email
Support for staff in schools
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What is secure Internet browsing and email?

• filtered browsing
• secure access to email
• remote access to DET online resources and
  services
• individual accounts for all DET staff and
  students in NSW schools
• authenticated access to Internet
• login with an individual username and password

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What is filtered browsing?

• Filtering blocks access to inappropriate web
  sites
• DET manages global lists of blocked or allowed
  web sites
• There are different filters for staff and for
  each scholastic year
• Schools can customise local filters to meet the
  needs of students and staff
• Filtering allows staff and students to safely use
  the Internet in support of their teaching and
  learning

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What email service is available?

• A web-based email product
• Allows electronic communication facilitated by a
  Global Address List (GAL)
• Access to other email facilities, e.g. Hotmail,
  is blocked
• Teaching staff have the option to unsubscribe
  from email
• GAL (Global Address List) entry will disappear
• Not part of any automatic distribution list
• Accessed through the DET Portal My Profile
• all staff have a DET User ID an identity by
  which DET information systems identify staff and
  their roles
• DET User ID is unique, typically
  firstname.lastname
• can be found through DET Directory Service (DDS)
• staff may already have used their DET User ID to
  access online leave (e-LAPS)
• basis for email address
• DETUserID_at_education.nsw.gov.au

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What is my password?

• the same DET User ID and password will access a
  range of DET online services
• secure Internet browsing and email
• DET Portal
• eLAPS
• jobs_at_DET
• a password change in one will result in a change
  of password for all password synchronisation
• staff may already have used and changed their
  initial password to access eLAPS or other DET
  online services
• other staff can have their initial password reset
  by Principal or nominated school staff
• it is critical that staff passwords are always
  kept confidential
• staff passwords will need to be changed at least
  every 60 days
• passwords are changed through My Profile tab in
  the Portal

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What if I forget my password?

• secret question and answer can be used to allow
  access to change password
• School may have local strategy
• Principal can reset password
• nominated staff may have permission to reset
  staff passwords
• Help Desk can reset staff passwords 1800 555 950
• NB all teaching staff are able to reset student
  passwords

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How will staff receive their accounts?

• staff may already have activated their account to
  access eLAPS or other DET online services
• Principal or nominated staff can distribute
  account information to staff by providing
  username and resetting initial password
• staff should immediately login and change their
  initial password
• On first login to the DET Portal all users will
  be required to change their password and set a
  secret question and answer.

8
How is my account managed?

• employment change, eg school transfer, managed by
  HR payroll
• staff who leave DET have accounts deleted
  automatically
• staff requiring name change submit documentation
  to Staffing Services - fax [phone]

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Student Account Process
Accounts created
Parental Letters Distributed
School downloads student accounts from
eLearning Account Console
Declines returned In writing to schools
Student account details distributed
OASIS updated
Students log into their Portal
OASIS data exported
Student change initial password
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How will students receive their accounts?

• nominated staff will access the e-learning
  Account Console
• download student account information
• teachers will distribute account information
  username and initial password to students.
• school distribution strategy will regulate the
  initial login for students

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How will students activate accounts?

• Students log into the DET Portal using their
  username and initial password
• The first time they login students are required
  to change their password
• The password standard may vary for scholastic
  years
• Students are required to set a secret question
  and secret answer
• students are transferred to their Portal and can
  browse and access their email

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What is the DET Portal?

• https//portal.det.nsw.edu.au
• Gateway to DET online applications
• access limited to users with a DET User ID and
  password
• type your DET User ID and password
• click Login
• first time you access the portal you are required
  to change your password and set a secret question
  and answer

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Web Services school???

• A link will appear on the DET portal to the Web
  Services suite of tools.
• Principal will be contacted by Paul Clarks team
  to be advised of transition date to new
  environment 2-3 weeks notice.
• It is essential that all staff and students log
  on in the Web Services portal and change password
  prior to transition date.
• Logging on to WS portal activates link in DET
  portal
• Contact Gayle Tregoning for additional support.

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Transition process to secure Internet browsing
and email

• Readiness check returned to Paul Clark.
• Principal will be contacted by Kathy Danilatos,
  Regional Implementation Coordinator, to advise
  training dates.
• Training occurs (Principal and delegated staff)
• Implementation accounts username/password
• 20 working days after training, transitioning
  occurs.
• Volunteers to host training? - Please let Kathy
  know.

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Help Desk Support

• When all else fails, the Help Desk can be
  contacted for support
• By phone [phone]
• Hours 24/7
• Email SchoolTAFEInternetEmailHelp_at_det.nsw.edu.au
• Web Form https//detwww.det.nsw.edu.au/helpdesk/

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Learning Systems Team contacts

• Kathy Danilatos
• 9298 6928
• 0428 280 423
• kathy.danilatos_at_education.nsw.gov.au
• Gayle Tregoning
• 9531 3952
• 0422 604 142
• gayle.tregoning_at_education.nsw.gov.au
• https//detwww.det.nsw.edu.au/lists/directoratesaz
  /it/internet_email/index.htm