City of Scottsdale

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• City of Scottsdale
• Employee Assistance Program

Employee Orientation
CIGNA Behavioral Health
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Cigna Behavioral Health Background

• In business for over 30 years
• Home office, Eden Prairie, MN
• Current mental health/ substance abuse provider
• Voted best EAP program three years in a row
• 18 million lives covered

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Objectives

• What is an Employee Assistance Program?
• What problems does it address what services does
  it provide?
• Who can use it?
• How do I access the services?

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What is an EAP?
An EAP is a benefit that is paid for by your
employer, for employees and their household
members to assist with personal or work related
concerns, such as

• Family problems
• Alcohol/drug abuse
• Emotional issues, stress, or other personal
  issues
• Legal or financial questions
• Work/life needs

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1-800-554-6931

• Confidential
• No cost
• Available 24 hours a day, 7 days a week
• Up to 5 visits with a counselor per issue
• Telephonic consultations
• Household benefit
• Web resources

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City of Scottsdale Employee Assistance
Program800-554-6931 or www.cignabehavioral.com
Employer ID cityofscottssdale PIN
employee
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Information Services

• Child Care
• Daycare centers
• Family daycare homes
• Nannies and au pairs
• Residential camps
• Adoption
• Special needs
• Prenatal classes

• Senior Care
• Nursing homes/long term care
• Assisted living
• Home care agencies
• Adult day care
• Senior centers
• Support groups

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Information Services

• Life_at_Work
• Working with others
• Workplace conflict
• Working overtime
• Managing up
• Balancing work and life
• Pet Care Services
• Veterinarians
• Pet insurance
• Pet sitting
• Obedience training

Financial Resources Spending habits Managing
debt/credit Budgeting strategies Debt
consolidation
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Information Services

• Legal Services
• Family lawdivorce, custody, child support
• Housing and real estate
• Landlord/tenant disputes
• Financial/tax issues
• Wills
• Personal injury
• Adoption

Please note, the EAP cannot answer questions
about employment law.
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Information Services

• Healthy Rewards
• Discounts on services/supplies for
• Lasik eye surgery
• Chiropractors
• Massage therapy
• Acupuncture
• Vitamins
• Herbal supplements
• Hearing care

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Information Services

• Online Services at www.cignabehavioral.com
• Provider Directory
• Article Library
• Emotional Well-Being Online
• Healthy Rewards Online
• Quarterly Awareness Series
• Online Access and Referral

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When You Call
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EAP Process

• Problem clarification
• Plan of action
• Referral
• Follow-up