eskills Summit 29th May 2002

1

• e-skills Summit 29th May 2002
• The Sector Response
• Karen Price, e-skills UK

2
Segmenting the market

• IT Industry
• CIOs/IT Directors
• Telecoms
• Call/Contact Centres

3
IT Industry

• Larry Hirst Chief Executive IBM UK Ltd
• Neil Holloway Managing Director Microsoft
• Brian McBride Vice President Dell
• Peter Hutchinson MD, Operational Services
  Fujitsu
• Ian Smith Managing Director Oracle
• Julian Harris Chief Executive Smart421
• Iain Herbertson Managing Director Manpower
• Ian Watmore UK Managing Director Accenture
• Bill Thomas Managing Director EDS

4
CIOs/IT Directors

• Sinclair Stockman Group CIO BT
• Steve Toomey Executive Director Morgan Stanley
• Maggie Miller CIO Sainsburys
• Eric Gregory Director of Computer Services John
  Lewis
• Ford, Esso, Goldman Sachs, Prudential, Abbey
  National, Direct Line

5
Telecoms

• Jim Norton CEO
  Deutsche Telekom UK
• Peter Lyne President, Global Services
  Nortel
• Hugh Merrill Director Strategic
  Partnerships BT
• Orange, Vodafone, O2, Alcatel, Telewest, Thus

6
Contact Centres

• Peter Scott Customer Service Director
  T-mobile
• Sitel, Intelligent Finance, Manpower, Microsoft,
  Vertex, Scottish Power, NHS Direct

7
IT Industry Strategic Objectives

• An increase in the number of high quality
  recruits into IT careers
• Stronger linkages between educators and employers
  of IT professionals
• Investment that is directed at meeting the
  strategic needs of UK businesses for e-skills
• More relevant and available e-skills development
  pathways and qualifications
• Improved access to the skills required for
  e-business
• Authoritative industry-wide perspectives of
  current and future e-skills requirements
• Significant expansion of the range and number of
  employers working together to tackle these
  objectives

8
Objective 1 - Recruitment

• Fixing it in company
• Its a great place to work, Accenture
• Employer of Choice- EDS

9
Objective 1 - Recruitment

• Fixing it together
• Women in IT Champions
• Accenture, EDS, Oracle, IBM, PWC
• Attrition

10
Objective 1 - Recruitment

• Partnerships - Geographical
• Government departments e.g. DfES, DTI
• The LSC
• RDAs
• Local LSCs
• Scotland, Wales, Northern Ireland

11
Objective 1 - Recruitment

• Partnerships - Education
• Schools
• FE
• HE
• EBPs
• Careers Service/Connexions

12
Objective 1 - Recruitment

• Partnerships in practice
• IT Compass (Employers, DfES, Careers Service)
• ITs where its _at_ (Employers, HE)
• Fixing the Future (Employers, FE, Scotland)
• Computer Clubs (Employers, DfES, RDAs, LEAs,
  EBPs, Schools)
• Go for IT (Employers, DTI, EBPs, LSCs, Schools)